Aaron Franey

New update, no one called me! They posted under my review that they would and guess what, nobody called. Not surprised. Here is my first review: DO NOT, DO NOT, DO NOT hire Turner to be your lawn service company. I gave them a brand-new yard five years ago. I had a new build, my yard was brand-new, and over 5 years it continually got worse with Turner. One time it got so bad with their treatments (meaning they almost killed the yard) that they came out and aerated the whole yard for free. Do you have a white vinyl fence? Get ready for it to turn orange after they come out and spray their treatments. Thankfully the company I hire for my house wash only charged a little more to remove the orange staining. My yard is a complete mess. I tried as long as I could, but after 5 years I had enough. I watered exactly how they said. I did the tuna can test many times and that was fine. I hired an irrigation company to come do checks of the system in general to make sure everything was functioning correctly. Still, their service was awful. Also, do you want their pest service? I was told by the salesman (M. Goldstein) when I signed up with Turner that they do their pest treatments every quarter. What does every quarter mean to you? That means every three months. Well, after their first treatment years ago I couldn’t figure out why they had not come after three months. I called and they told me that quarter for them means every four months. I kid you not. How in the world does a quarter equal every four months. But, at that time I was already in a contract so what do you do? Now, when I called to cancel a week ago, I expressed my frustration to the woman on the phone. Guess what, they now call it “tri-annual” treatment instead of quarters. I wonder how many of us fell for the lie up front. I also made it clear that I wanted someone from management to contact me about my cancellation. Do you think after a week that anyone called? Nope. I will say this just to be fair, those who answered our calls at their office over the years were kind and helpful. However, those who work in an administrative capacity don’t run the business and don’t take care of our lawn.

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