Alice Nenigar
I just got off the phone with customer service, I am trying to get information about the type of service I need( inside insects). The man “helping” me seemed to be reading a script. I couldn’t get my questions answered about monthly service so I opted for the one time Option. Got everything set up and he wanted payment up front while we were on phone. I said no I don’t do business that way. He put me on hold, came back and said it had to be paid up front. I said I will use another company. I’ve used them in the past and the woman that helped me then was very helpful. Think customer service needs tweaking just a bit.
Response from owner
October 12, 2020
Other reviews
Julianna Gray
Zero stars if possible! Turner Pest Control has harassed me since my termite bond came up for renewal. Now since I have denied the email and phone calls they decided to send a tech out to walk around my house and do the termite inspection with no one home. I called the technician back and he quit what he was doing but he had already walked around to my back yard. Not only do I have a no trespassing sign and no soliciting sign but I also have a 70lb pit bull. What if my dog had been outside protecting his home like he is trained to? This is a serious liability. This has happened twice now!!! First guy was from the Baymeadows location and the second time the tech was from the fortune parkway location. The tech said when they do not have work the office scheduled them to do termite bond inspections with no notice to the homeowner. By the way this is a $300 service.
Corinne Sommese
Very kind and completed the work quickly.
Laura Palmer
Our representative Zachary, who comes to our house to do our monthly pest control is very thorough. He is friendly and respectful of our property. Very educated and knowledgeable.
Tim Sawyer
Turner handles our pest and lawn services. They always call in advance and follow up when they are onsite. Melanie is our technician and she is great with follow up and resolution of any issues we have.