Brody Williams
Scum of the earth don’t ever do business with them. Got sent a bill for a service that never happened. Argued with them for months for them to finally threaten me with collections. So I had no choice but to pay. Claimed the “GPS” showed the driver was at my house…… I work from home trust me I know who’s at my house. Disgusting. I will be sure to let everyone know how awful they are.
Response from owner
September 3, 2024
Other reviews
Brittany Jackson
We currently use Turner for indoor pest control services, lawn care services, and additional outdoor flea prevention services. The only service I can say we have had any luck with was the indoor pest control services – and that is solely based on our technician, Kyle, who is no longer with the company. The one consistent aspect of this company is the unprofessional way that every single thing is handled. We pay for full yard treatment and for our last appointment, the technician didn’t even enter our backyard. I was home to witness it first hand, checked our camera footage to confirm he didn’t go into the backyard in case I somehow missed it, and the service paperwork confirms he was only on our property for 10 minutes. Another major issue is that they fail to follow up on required appointments. Outdoor flea treatment requires two applications within a 30 day period. They hadn’t returned for the 2nd treatment within that timeframe, therefore negating the first treatment. When I called to see how they were going to resolve this issue, the gentleman helping me said I didn't have an appointment scheduled and would forward me to a manager. The manager then tells me that I do have an appointment - for "tomorrow" and that the gentleman before didn't see it on the calendar. However, we never received any communication regarding our appointment having been scheduled for that day, and regardless, it still fell outside of the 30 day window. So our services were still null and void and we were still out hundreds of dollars (and still with fleas). We contacted the company regarding these issues via email in mid-December and we were told the email was forwarded to a manager. I’ve followed up once since then and here we are at the end of January and we still have yet to have these issues acknowledged by anyone in the company. Side note, the lawn service person that I had been working with said we could add flea prevention to our regularly scheduled lawn care for an additional $20/month, we agreed to the added service, except we’re being charged $35?? Inconsistency, incompetence, frustration, and unprofessionalism at every turn.
Melanie O'Shea
Michael was very professional, personable, knowledgeable and thorough in handling my wasp infestation, as well as routine exterior service. Highly recommend.
Lee Woodruff
Turner pest control is great. We are always bug free and don’t have to worry about bugs in the house.
Jason Roth
Nate has been servicing our new house for a few months now. Very pleased with what he has done and all of the information and help he is provided. With a new house we have some extra critters roaming around, and after the last treatment, I have seen a considerable reduction.