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Caryn Clark

April 2, 2021 · review of Turner Pest Control

If you want your yard to go from beautiful to pitted, uneven, dead and full of weeds, than this is the company for you. We got the lawn service to maintain a beautiful yard, and now it’s ruined. They have yet to acknowledge what’s actually killing the yard, however they did take the time and effort to type on it that a dying or bald yard is vulnerable to weed growth. So not only did they not treat an issue we hired them to prevent from ever happening in the first place, then they were kind enough to give us a disclaimer to anticipate the damage they caused to create more of an issue via weeds. What a joke. Furthermore, the notes from the most recent visit states they treated a “standard weed issue with the lawn.” If this dying and weed filled lawn they created (after killing what was a beautiful lawn) is a “standard weed issue,” and after 6 months of using their lawn maintenance and treatment service, I would hate to see one categorized as a major issue. Notes on the 3/31/21 report also state "areas may be remedied via pest management means but but will require time" yet the pest portion of the paperwork says, "none" and no treatment provided. The paperwork also conveniently stated that "Customer is unavailable to sign," yet not only were we home and available, but we also walked the property with the tech. That is a tremendously inappropriate way to handle a business. Save your money and do not spend it with this company, unless you’ve also set aside money to re-sod your lawn 6 months in.

Response from owner

We're sorry to hear you are experiencing issues with our lawn service, Caryn. I would like to look at your account to see what has been done on your property and what steps we can take to improve the lawn service for you. In order to pull your account, can you please email me with the name on the account and the property address? You can send to cRudy@TurnerPest.com. I will ask the lawn manager for your area to reach you to you and make a plan to immediately improve conditions on your property now that lawn grasses are emerging from the winter dormant season.

April 5, 2021

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