Colleen Attaway
I will never recommend this company. I contacted Turner after seeing a couple of dead bugs in my house. I wanted to spray for good measure. Customer service was very nice and helpful and the price really wasn't bad. The technician did arrive on time and was also very polite and professional and he did do a thorough investigation in my home to make sure the wasn't an infestation. There wasn't and of course I was relieved. At first I was very happy with the company and had a peace of mind that my home was being defended for critters. A month or so later, I saw a few bugs again in my kitchen, so I called and they sent someone right out. But the technician only sprayed in my kitchen where I saw critters and no where else. That agitated me a little, but whatever. That's where I was seeing them so I didn't fuss. A couple of weeks later I noticed ants getting into kitchen. Which was bizarre because they were suppose to spray all around the house 20-30 ft for ants. And I still had ant beds around my yard. After about 9 months I was done paying money for something that was not working. Since then I have noticed bugs in my kitchen more regularly. I took matters into my own hands and purchased Bengal. I saw bugs coming out of nowhere just dying. Which is a horrific scene to see since I only saw one or two every day or two. I am convinced that these pest have been here the entire time Turner sprayed my house (Kitchen twice). Don't waste your money. They don't do as promised. Buy Bengal! For inside and outside your home. It's cheaper in the long run then paying for someone to come to house and still not see results. Also, even though I cancelled my services before my monthly dues were due, and before someone was suppose to come my house again, they still charged for me two months worth of service. Which is also ridiculous. So Turner, you will get your money when I see fit to send it.
Response from owner
January 24, 2019
Other reviews
Faith Corley
Great customer service from all areas of service. Provided all of the details needed for my first service. Answered questions promptly and with a knowledgeable answer. Was able to get me scheduled right away and sympathized with my concerns. Also very affordable and great package that covered all of my needs. Thank you for being exceptional and getting the job done!
Bill Sherman
Deton was very personable and took care of the lawn quickly.
Rebecca Abbott
Always professional and do a great job. There are a few kinks with scheduling, ie saying they will book an appt on a specific date and time, then nobody showing. Sent an email following up and nobody responded. Eventually needed to call to book appt. Happened twice. So a bit frustrating, but everything else is great.
Laura McCreery
Worst company around. Sprayed weed killer on my new lawn. Promised they would repair. Months of calls and nothing. Finally got the Tarpon Springs manager Don and he denied they even damaged my lawn!!!! No integrity HORRIBLE