Curtis Bush
Auto renewed us two years in a row when we asked not to be. Refused to refund after the first time. Now threatening collections because we refuse to pay the auto renew that we asked to end over a year ago. There’s lots more about customer service but we’ll leave it there. ABSOLUTELY DON’T DO BUSINESS WITH THIS UNPROFESSIONAL COMPANY. We are now being forced to pursue legal action.
Response from owner
September 5, 2023
Other reviews
Trish Edmonds
Cody was very thorough. I also appreciate that he stopped in after appt to share a standing water issue he noticed that could become a mosquito/bug issue as well if not addressed. Thanks Cody! Have used Turner for many years and have always been satisfied.
Alex Smith
Wish I could give 0 stars. Wasted 2.5 hours of my time today waiting for a scheduled appointment that no one showed up to. I had to call to see what was going on. Got put on hold for 7 minutes. Supervisor said, "technician called in sick, must have slipped through the cracks." No one apologized, just reschedule and brush it under the rug. Thanks for nothing.
Alex Fuchs
Warning for new home owners: this company is not forthcoming about the product/service they are offering. I am paying $150/month for pest control and lawn service, as well as got the termidor done. It was not explained to me that the termite service covers only subterranean termites, and not dry wood termites. Josh did not explain this to me when he sold me the service. In addition, I was already billed for a service not provided, and had to call to get it corrected. Do yourself a favor and call Massey instead.
br 1970
No issues at all. Showed up and performed his job well.