J S

After being a Turner customer (both lawn and home) for many years, I had a wide spread problem with fungus that was negatively affecting my lawn. I tried to patiently deal with the supervisor and lawn technicians, but after 8 months of continuous poor service and consistently not following up those treatments to ensure resolution (all of which is documented in text communications from me to the Turner supervisor) I left. It’s a shame that they have lost their professional compass, because they were a good company at one time. I don’t know if the purchase of Turner by @Anticimex a couple of years ago was a contributing factor, but they sure have seemed to go downhill since then. It got so bad that I actually had a Turner lawn technician question who I was in my own backyard after he had just watched me walk out of my house. I resodded and replugged my St. Augustine grass and applied hundreds of pounds of top soil to achieve a great lawn. Unfortunately, because of their mismanagement of the fungus treatment and not treating for sod webworms (even after I reported seeing them) I now have bare and thinning areas throughout my lawn and the weeds are taking over. The final straw was when I called on a Friday and asked to speak with the Manager to discuss the problems. I never received any calls from them that Friday, not over the weekend, not on Monday and when I didn't hear anything on Tuesday I canceled all of my services. When I told the customer service representative that I was especially disappointed with their lawn treatment service, she said that she hears that a lot from customers. I cannot possibly recommend Turner Pest Control based upon my experiences over the past 8 months. Read their Yelp reviews for even more insight. Those reviews have continued trending downward. Finally, do yourself a favor and take your lawn pest control needs elsewhere.

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