Janelle Zenner
Jacob was very friendly and did a great job treating the house.
Response from owner
October 30, 2025
Other reviews
Tigenia Taylor
Deandre provided special service today to eliminate fruit fly infestation in my home. He was thorough making sure to provide instructions and possible need of additional treatment. I appreciated his work ethic and hope he will be our new technician. I recommend this service provider.
Sandi Baker
Our home builder in '99, not the greatest, used this company for the initial termite treatment and bond so I continued with them initially just to renew the bond every year. When our house was about 10 year old the initial treatment expired so I could chose any company to re-treat our home and get a new bond. I stayed with Turner because the same gentleman comes to our home every year to inspect for any signs of termites when our bond in renewed. He is wonderful with my curious and highly inquisitive sons. The one time I saw a few dead swarmers in my window sill they came out immediately and treated. Their prices are competitive and service is outstanding. The fact that over the 17 year period we've been in our home, we've had the same technician tells you they treat their employees right also. I highly recommend this company :-)!
Breann Karbiwnyk
We’ve been extremely disappointed with our care service. We added flea treatments after a case of fleas- I swear they did it once and never again. On top of the fact my dogs seem to be allergic to whatever they used to “treat” the lawn which never seemed to be treated and only continued to die regardless of how much we took care of it. Every time someone showed up it was never the same service and always seemed half done. Once we called to express that while I was home after explicitly asking for a specific service on our porch that was not done - I work from home and was in a meeting. My husband called to ask why they didn’t complete the service. The dispatcher was beyond disrespectful calling me a liar. Earlier this week when we called to cancel the lawn service we were told an AM would be calling us back to discuss and ask why. This “AM” is honestly a disgrace to this company because he called and was nothing but nasty to my husband demanding we still owed money after someone else had told us we could cancel at anytime. We agreed to pay for the most recent treatment but nothing else which only seemed to incite rage into this “AM” (maybe a commission thing?) Only after threatening to get a lawyer involved were we reached out to by the supervisor John who did his best to rectify the situation. Honestly he was wonderful in handling the situation and were very appreciative for him. But based on our experiences without him in it we have found a new company, and would NOT recommend Turner Pest to anyone. I’m appalled at how so many situations were handled here for no reason other than a lack of wanting to admit poor workmanship. Thank you to John for making the situation right. But if you want good service worth your money every month- Turner is not it.
Alex Fein
Jacob did a great job - thorough and took the time to answer all my questions. Highly recommend!