Linzee Ott
Turner is inconsistent. I use them at my personal home and have had terrific service. Nothing but wonderful, wonderful things to say about the technicians and the results. However, I also use Turner’s commercial services at my nonprofit’s two buildings and have had a horrible experience. Multiple rescheduled appointments, unanswered email communications, their invoicing has been spotty and also incorrect, and I’ve tried contacting their customer service twice about our poor technician experience and got zero response. We signed a contract with them but haven’t seen nor heard from them again. It’s as if they simply disappeared and decided not to continue service for us without telling us. These issues have been ongoing since Sept. 2023 and it is now May 2024. Awarding three stars because of the GREAT residential service, but subtracting two because of poor commercial service. EDIT: as a result of the below response from the company, I emailed the provided email address AND the general customer service email address both on 5/30/24. Today is 7/5/24 and I have still not received a response.
Response from owner
May 31, 2024
Other reviews
Laura Duffey
Michael did a fantastic job aerating my lawn. He took his time and had great even coverage.
Louis Fabrizio
I’ve been using TURNER pest control for the past five years and I am very satisfied with them, especially with their technician DeAndre, who has been absolutely the best that I have dealt with With that company or others. He is very thorough careful and deliberate in doing his inspection and then treatment. I watched him and I was pretty shocked that he really takes it seriously he just walk around my house acting as if he’s looking. He’s actually looking intensely to see where any problems are. I was watching him from across the street while I was walking my dogs and he didn’t see me because I was behind a car and I was like, wow that guy is really doing it. After he’s done, he explains what he’s done what he’s found and I’m telling you he’s a pro and a great guy to deal with.
Stephen Martin
Nate texted me upon his arrival to see if I had any concerns that needed to be addressed. During his work he adjusted 2 termite bait traps, one because it was just in the path of our lanai door. Nate is an excellent tech who cares about his job and does right by the customer. A real asset to Turner Pest
Betty Clendening
Melanie was such a nice person. She introduced herself before doing her job. She did a wonderful job and then asked if there was anything else she could do for me. Keep sending her, she's an excellent employee. Hang onto her.