Liz Adams
Our yard has never looked better. Technicians are very professional. After reading some of the negative reviews on Turner, I decided to beef up my review. We have been in our home for 25 years and have used several other pest control companies in Jacksonville before settling on Turner about 7 years ago. Turner is by far the best – regarding results, professional technicians, customer service, etc. Other companies constantly bothered us with phone calls to add additional services. Other companies sent out unqualified unfriendly technicians and used inferior products. Other companies pay no attention to requests and complaints. Turner is very concerned about customer satisfaction. No company is going to be perfect and I try not to judge a company on one bad employee. I am sure employee turnover is a problem for all pest control companies, but Turner does a good job keeping employees properly trained and responding to customer feedback. We have used 4 other pest control companies and are most satisfied with Turner. No company can completely eliminate weeds and bugs in Florida, but Turner does the best (by far) that we have found. Our lawn is beautiful. I will try to post a picture. Finally, keep in mind that normally only dissatisfied customers take to the internet to complain. There are MANY more satisfied Turner customers that unhappy ones. Happy customers don't normally bother to write reviews.
Response from owner
May 7, 2018
Other reviews
Craig Grasso
Scott always does a thorough job, is pleasant, and a nice guy.
Kellie and Shane Alexander
Spencer came out to treat the exterior of our house and did an excellent job. He greeted us upon arrival, and after asking what specific issues we had since the last visit, thoroughly explained what he would be doing. He took his time to make sure there wasn’t anything missed and made sure to get it all taken care of.
Sean Charles
Service is a joke missing cobwebs had the service for six months now and I’ve had a little sugar ants for over a month or two has had Turner come out two times and still have the same problem your service is a joke after calling to want to cancel. I was told from Jonathan that I had a six months contract that I could cancel after but after I called the lady seemed like she’s only heard of a one year contract that she didn’t know they did six months. The communication from sales and customer service is by far unsatisfactory.
Tammy Grace
This is my first time using Turner Pest control. I scheduled an appointment with them because my parents have fleas in their yard and don't own any pets. The technician was very professional and stated that he'll return in 10 to 14 days after the initial spray to access the sprayed area. I'll have a better update then to see if it controlled the fleas