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Mckenzee Figueroa

April 16, 2018 · review of Turner Pest Control

My Husband and I contacted Turner Pest Control end of Fall 2017. We had a minor weed problem that we were looking to get taken care of. Once we called Turner Pest Control they sent a Tech out to survey our Lawn and give us a quote and plan of action. The Tech at the time said we would start to notice a different by Feb. 2018. Now we are in the middle of April and our yard is horrendous and their are multiple different types of weed everywhere. Every time we call to complain they send a tech out to come look at it and discuss with us what they can do to get it under control. We called in March and the beginning of April. We are just fed up! We have paid for absolutely NOTHING. In the past two weeks, two different managers we suppose to come out to personally survey our Law and talk to us, but unsurprisingly no one has shown up. Turner Pest Control has been a complete waste of time and money. If i could give them 0 stars I would, 100% do not recommend them.

Response from owner

Mrs. Figueroa - We are so sorry to hear about your negative experience with us as that is not the Turner way. It is our goal to provide unsurpassed quality and service to all customers and we are truly sorry we missed the mark. It is my understanding a manager was set to come out but due to the rain we had to reschedule. He was on vacation the following week but we had a QA scheduled for that Monday he returned. Our lawn manager informed me he has been in touch but you had already switched to another company. However, we have agreed to credit your account for the last two services due to the issues you had with your lawn. Again, we apologize that we were not able to meet your expectations.

April 19, 2018

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Other reviews

February 19, 2026

V T

We have been using Turner Pest Control for over 3 years and are happy with their service! Melanie came today to do pest control and she is awesome, so friendly! and is always smiling

February 8, 2026

Kathryn Cockerham

Darren is the most thorough and professional representative of Turner. So so pleased with his care and kindness!!!

October 7, 2025

Jen Rowe

Zachary was polite and Waited for me to let out my dogs before spraying the yard. He Called when he arrived, was pleasant during our interaction and also brought up my trashcan.

January 9, 2017

Jonathan Harriford

Pam was amazing! Very knowledgeable on all areas. A true professional who cares about the customer and their needs. Wish more service technicians were like her! Thank you for taking care of my new home!