Mckenzie Ogburn

Item: Turner Pest Control
Rating: 1
Author: Mckenzie Ogburn

September 9, 2025 · review of Turner Pest Control

This is one of the worst companies I have ever dealt with. Terrible record keeping, and terrible customer service. They failed to cancel my account when requested, then continued to bill me. When calling and asking to speak with a manager I got no where, when they said a manager would call me back, they never did. Do not work with this company.

Response from owner

It is unfortunate to hear about your experience. It’s concerning to learn about the issues you faced, particularly with record keeping and customer service. We strive for better communication and accountability. Your feedback is invaluable, and we will address these concerns to improve our service. I have reached out to our management team and someone will be contacting you shortly

September 10, 2025

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Other reviews

January 22, 2026

David Russell

Darren did a great job. Explain all that was going to be done and answered all our questions. Completed the job is the time he said he would. Respectful of our property and ourselves.

July 7, 2025

Scott schwertfager

Recently had Deandre from Turner Pest Control do an inspection the perimeter of our home.Deandre is always very polite and does a top notch job.

July 30, 2019

Kida

I was very satisfied with my service today. David was very nice and courtesy. He even was swiping the doors and garage entrance of my house where pests normally hangout. I have never seen any pest control service do that. He also was very understanding of me working at home and respected my need for a quiet environment to perform calls. I would definitely recommend anyone to Turner Pest Control and will be a continued customer.

June 28, 2022

Jennifer Martin

We had to let our first lawn company go because we could see changes in our lawn that we weren’t happy with. We hired Turner and today they came for our initial appointment. They said our grass had fungus (other company didn’t even note this was an issue) and the increasing patches was due to this issue. He treated the lawn and was very nice in speaking to me and taking the time to explain everything. Looking forward to my lawn looking better and healthier!! UPDATE: Turner has merged with another company and for us our lawn went to a mess and so did their customer service. We have switched to another company and within one treatment our lawn has looked better than it has ever before. Turner simply wasn’t responsive anymore to concerns and slow to even attempt to fix problems. We were waiting up to 10weeks between treatments