sandra rodriguez
They kept me for more than a week, saying every day that they would send someone for my treatment the next day. After a week, they said I had to pay in advance for someone to come. They knew I had an urgent problem and didn't care. The customer service is terrible; nobody responds or assumes responsibility. Now I have a growing pest problem and lost more than a week waiting for those liars.
Response from owner
July 10, 2024
Other reviews
Jennifer Martin
We had to let our first lawn company go because we could see changes in our lawn that we weren’t happy with. We hired Turner and today they came for our initial appointment. They said our grass had fungus (other company didn’t even note this was an issue) and the increasing patches was due to this issue. He treated the lawn and was very nice in speaking to me and taking the time to explain everything. Looking forward to my lawn looking better and healthier!! UPDATE: Turner has merged with another company and for us our lawn went to a mess and so did their customer service. We have switched to another company and within one treatment our lawn has looked better than it has ever before. Turner simply wasn’t responsive anymore to concerns and slow to even attempt to fix problems. We were waiting up to 10weeks between treatments
Daniel Kent
I cannot say enough good things about this company and their service. Appointments are always on time or if there is even the slightest delay I receive 2 phone calls-1 from the company and 1 from the tech. All technicians have been very polite and respectful.They do their jobs with attention and knowledge.
Tammy Grace
This is my first time using Turner Pest control. I scheduled an appointment with them because my parents have fleas in their yard and don't own any pets. The technician was very professional and stated that he'll return in 10 to 14 days after the initial spray to access the sprayed area. I'll have a better update then to see if it controlled the fleas
Brittany Fountain
Kristopher at Turner Pest Control showed up to our home for a termite bond appointment that we never scheduled. He rang the doorbell but I I was on a work call and couldn’t come to the door. Instead of leaving, he decided to let himself into my backyard to do an “inspection.” At this point, I thought someone was trying to break into my home. I was home alone, and all I saw was some random man walking around my home and letting himself into my backyard through the gate unannounced. I hid in my bedroom terrified. Not only did he interrupt me while working and scare the living daylights out of me, it also just felt like a very aggressive sales tactic to show up for a termite bond renewal that I never approved or scheduled to begin with.