Steanna

Item: Turner Pest Control
Rating: 1
Author: Steanna

August 7, 2021 · review of Turner Pest Control

A tech came to my home and stole my wedding ring and the company had several complaints on this tech and still let him work for the company. The services is over price and the products does not work well. We still had bugs in the house and the grass was brown on some days. Happy we are done with Turner!

Response from owner

Hi Ms. Eason, we appreciate you taking the time to share your feedback. We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. Regarding the instance you are describing with the technician, this technician's employment was terminated as soon as we were able to verify the activity. We are extremely disappointed this happened but want to assure you this does not represent our brand in servicing Jacksonville and our communities for over 50 years. We are working with JSO on their investigation regarding any customer being impacted and following their lead as this is their investigation and they are providing us guidance on how we should approach any client that may have been impacted. We are supporting JSO in recovering any stolen items and will make full restitution.

August 9, 2021

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Other reviews

February 4, 2026

Tom Howell

Darren did a great job. Thorough. Professional.

December 8, 2025

Joy Blinn

This is the first time Megan has serviced my house and I was so impressed. She had attention to detail, knowledge and personality. Very well rounded and provided me with a lot of trust in the service she provided. Incredible service.

August 6, 2025

Theresa Frank

Turner pest control is very helpful in controlling the pests in the yard. Thank you Nate for servicing the perimeter today.

October 3, 2025

Nancy Coughlin

Another update 10/3, Detron continues to do a great job. Turner Mgt, please bonus him and make sure he gets a raise soon! Good people are hard to find 😁 Update 8/9/25, we are still using Turner Pest Control mostly due to Detron's great service 😁 He's very professional and reliable, we appreciate his work. (Below is my review from a few years ago. ) Detron is always doing a great job!! Super courteous, he texts me to let me know he's arriving. And most importantly, he always closes the gate so my pups don't get out. Great service!! Plus, I never have any pests in or around my house, of course 😍🥳 Highly recommend.