Business Owners:Activate your site, chat here →
Turner Pest Control

Contact

Get in touch with Turner Pest Control

or call (904) 355-5300

By submitting, you agree to be contacted about your request.

Wende Wilson

February 8, 2024 · review of Turner Pest Control

Rude and insulting rep just called me and somehow made it my fault that my lawn is diseased after two years of treatment by Turner at a cost of $40 per month. I dared question the mess my yard has become and what I got was a lecture that it's all my fault. No technician EVER told me that I was not following up properly - just this out of control guy today when I dared ask a question and asked him to please calm down. Needless to say I have cancelled Turner's service.

Response from owner

Hi Wende, thank you for bringing this conversation to our attention. It’s disheartening to hear that you felt blamed for the condition of your lawn, especially after two years of treatment with Turner Pest Control. Upon reviewing your feedback, I shared your concerns with our management team to ensure a comprehensive understanding of the situation. It appears that there was a miscommunication regarding the need to water in the lawn service after each application. Initially, we were under the impression that an irrigation system would be utilized post-service, and we acknowledge that this information could have been reiterated verbally, in addition to the details being listed in the service reports sent to you after each service. We understand the importance of clear communication, and we sincerely apologize for any confusion or inconvenience caused. Your valuable feedback will be instrumental in refining our communication processes to better meet the expectations of our customers. We wish you the best of luck moving forward.

February 12, 2024

Back to all reviews

Other reviews

July 25, 2025

Rich Moss

Jake was amazing. He not only covered all of our concerns but also did our annual termite inspection. Give this man a raise!!!! Very professional very helpful. Thanks Jake

October 13, 2025

Jill SCARANGELLA

My home was treated by Darrin today and they did a great job in a timely manner.

March 31, 2020

Michael Bennett

Turner Pest Control has been very thorough and helpful with our roach problem. They respond with courtesy and punctuality! Carl, comes to our house and is very friendly and thorough! I appreciate their quality of service as well!

September 8, 2025

Michelle Ortolani

Have used Turner Pest for years. They did the pretreatment for our home and our addition, as well as regular pest and termite services. If we see a problem like sugar ants or palmetto bug, we know we can call and they will schedule us quickly for an extra treatment - but that is very rare. Friendly staff and easy online payments accepted.