John

Breann Karbiwnyk

We’ve been extremely disappointed with our care service. We added flea treatments after a case of fleas- I swear they did it once and never again. On top of the fact my dogs seem to be allergic to whatever they used to “treat” the lawn which never seemed to be treated and only continued to die regardless of how much we took care of it. Every time someone showed up it was never the same service and always seemed half done. Once we called to express that while I was home after explicitly asking for a specific service on our porch that was not done - I work from home and was in a meeting. My husband called to ask why they didn’t complete the service. The dispatcher was beyond disrespectful calling me a liar. Earlier this week when we called to cancel the lawn service we were told an AM would be calling us back to discuss and ask why. This “AM” is honestly a disgrace to this company because he called and was nothing but nasty to my husband demanding we still owed money after someone else had told us we could cancel at anytime. We agreed to pay for the most recent treatment but nothing else which only seemed to incite rage into this “AM” (maybe a commission thing?) Only after threatening to get a lawyer involved were we reached out to by the supervisor John who did his best to rectify the situation. Honestly he was wonderful in handling the situation and were very appreciative for him. But based on our experiences without him in it we have found a new company, and would NOT recommend Turner Pest to anyone. I’m appalled at how so many situations were handled here for no reason other than a lack of wanting to admit poor workmanship. Thank you to John for making the situation right. But if you want good service worth your money every month- Turner is not it.

shelly Donald

I’m a Realtor and I had a property that was a listing of mine that the home inspector said had evidence of droppings. Called on Thursday and John came out Sat. morning and provided me with a letter which I needed to close on Monday. There was no charge for his evaluation. I appreciated how prompt he was and calling to let me know what he found. I have Turner Pest on my own house and my tech, Jason, has always been prompt to come out if I see any bugs. Jason is very friendly and professional. Jason listens to me and takes care of all the insect problems promptly.

Richard Macyczko

John was very thorough, and explained to me what he was looking for and any tips that would help me. I asked a lot of questions and he gave me answers that would help. Put him on my list!

Nicole

Had two really bad experiences with them. They come to the home unannounced even if it’s all over your account to call before coming and don’t treat unless confirming appointment. There’s no one holding anyone accountable. When asking what the tech did or their normal procedures on applying chemicals the story kept changing. I was working with Al and John and while John had empathy over what happened Al just dropped off the face of the earth. Doesn’t respond to any of my messages. There’s no quality control and when something happens it’s at your expense. They also outsource their call center so the local office has no control on what the call center is doing.

Kelsey Davis

I rarely leave reviews but I really appreciated the wonderful service I received. I called to inquire about services for a home that was infested and had been empty for months with no working A/C. Someone came out only two days later (I think his name was John, he was GREAT by the way!) and talked to me about the process. They were even able to get someone out to me a few hours later to immediately get started. The person that came out (William) was also amazing. He explained the process to me even more and offered helpful tips to help with my issue. I cant wait to see how things turn out, but I am very confident in my decision. So far, I am glad I chose Turner Pest Control.

Susan M

Billy and John are considerate, professional and do an excellent job every time they service our home. We've used Turner for years and have never had a problem. We highly recommend this company!