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Topic

Lawn Care Service

86.1% positive

Across 999 reviews of Turner Pest Control in Jacksonville, FL, lawn care service appears in 115 reviews (86.1% positive), from 2015-02-24 through 2026-03-06.


Key findings

  • Lawn Care Service mentioned in 115 of 999 reviews (11.5%)

  • 87.8% of Lawn Care Service reviews are 4 or 5 stars

  • Average rating in Lawn Care Service reviews: 4.5★

Aspects most discussed in these reviews

  • Professionalism & Conduct

    70%80 mentions
  • Communication & Updates

    54%62 mentions
  • Technical Knowledge & Expertise

    54%62 mentions
  • Courtesy & Friendliness

    40%46 mentions
  • Problem Resolution & Effectiveness

    38%44 mentions
  • Responsiveness & Speed

    15%17 mentions

Reviews mentioning lawn care service

February 14, 2026

Dr. Meredith Rudolph Payne

Johnathan provided a detailed explanation of what will doing and using on the lawn. He was keen to provide instructions on what to do after the treatment. Additionally, Jonathan mentioned that the details of work done will be included in the receipt, I never knew before that this information was included in the receipt.

Response from owner

Hi Meredith, thank you for taking the time to rate your experience with us! We appreciate it.

February 21, 2022

February 6, 2026

Breann Karbiwnyk

We’ve been extremely disappointed with our care service. We added flea treatments after a case of fleas- I swear they did it once and never again. On top of the fact my dogs seem to be allergic to whatever they used to “treat” the lawn which never seemed to be treated and only continued to die regardless of how much we took care of it. Every time someone showed up it was never the same service and always seemed half done. Once we called to express that while I was home after explicitly asking for a specific service on our porch that was not done - I work from home and was in a meeting. My husband called to ask why they didn’t complete the service. The dispatcher was beyond disrespectful calling me a liar. Earlier this week when we called to cancel the lawn service we were told an AM would be calling us back to discuss and ask why. This “AM” is honestly a disgrace to this company because he called and was nothing but nasty to my husband demanding we still owed money after someone else had told us we could cancel at anytime. We agreed to pay for the most recent treatment but nothing else which only seemed to incite rage into this “AM” (maybe a commission thing?) Only after threatening to get a lawyer involved were we reached out to by the supervisor John who did his best to rectify the situation. Honestly he was wonderful in handling the situation and were very appreciative for him. But based on our experiences without him in it we have found a new company, and would NOT recommend Turner Pest to anyone. I’m appalled at how so many situations were handled here for no reason other than a lack of wanting to admit poor workmanship. Thank you to John for making the situation right. But if you want good service worth your money every month- Turner is not it.

Response from owner

Thank you for taking the time to share your experience. We’re very sorry to hear about the frustrations you described and that your service did not meet expectations. This is certainly not the level of service we strive to provide. We’re also glad to hear that John was able to assist and help address some of the concerns. At the moment, we have not been able to locate an account matching the name provided in this review. If you’re willing, please reach out to me directly at vwoods@turnerpest.com with the name on your account and service address so we can review the account details and better understand what occurred. Your feedback is important to us and helps us improve how we serve our customers.

March 9, 2026

February 5, 2026

CISR FL

For some reason, this company is the only one (out of 3 others I tried) that actually works for my lawn. They must carry the super herbicides and fertilizers compared to the others... They are always prompt and professional. Well priced. They send the same tech for each service so they "know" the lawn they are treating. Michael is my tech - he's thorough and knowledgeable. They communicate before each service and it's easy to reach a live person. They listen when you address concerns around the yard and come up with solutions to rectify them. I was about to pull up the .3 acre of Zoysia grass and go with St. Aug but thankfully, I found Turner Pest Control. They turned my struggling lawn into something that the neighbors complement on!

January 28, 2026

Mary Ann Sellers

Michael did a great job spraying my yard!

Response from owner

Thank you for the fantastic review! We're delighted to hear that Michael provided excellent service in spraying your yard. We appreciate your feedback and hope you enjoy your pest-free outdoor space!

February 12, 2026

January 22, 2026

Shannon Hainline

Very polite. Extremely friendly and explained what he was spraying today. Advised us about the crab grass. Such a nice young man.

Response from owner

Hi Shannon, thank you for giving us 5 stars! We appreciate it.

September 7, 2022

January 21, 2026

Tim Sawyer

Turner handles our pest and lawn services. They always call in advance and follow up when they are onsite. Melanie is our technician and she is great with follow up and resolution of any issues we have.

Response from owner

Thank you for your wonderful review, Tim! It’s great to hear that you appreciate our proactive communication and follow-up. We're glad Melanie has been able to address your needs effectively. Your feedback is truly valued!

January 23, 2026

January 9, 2026

Brad Dickinson

Spencer does a fantastic job and highly recommend Turner for all your bug or lawn needs.

Response from owner

Thank you for your wonderful feedback, Brad! We're delighted to hear that Spencer provided fantastic service and that you highly recommend us for pest and lawn care. Your recommendation means a lot to us!

January 27, 2026

January 8, 2026

Matthew Rice

Avoid!!!!!!!!!!!!!!! Turner is a complete joke and borderline scam. Their technicians do the bare minimum. They are supposed to sweep (knock down spiderwebs on the exterior perimeter of the house). This has never happened. I’ve called in and expressed my concerns and they sent someone out to correct. Great. Next month, same thing. I should not have to call in constantly and ask them to do the service that I pay for. I have been home when the technician is there and again, it is the bare minimum and you have to ask them to do their job. I pay for pest control as well as lawn. I still have an abundance of weeds in my yard. Keep in mind, I bought a new build, so brand new sod. I have had Turner since the beginning and my yard looks awful. They make canceling services extremely difficult. Let’s talk about customer service…. Hit or Miss. Some of the people answering the phone were great, others, well less than helpful. I was overcharged and they went on a long rant explaining that the charge was normal. I called back and spoke to another representative and they stated that I should be refunded and they would take care of it. This company is an absolute joke. Stay far far away. If they offer you a “bundle” I promise it is a scam…. Do not bite!!! I wouldn’t hire this company to clean my toilets. Worst experience I’ve ever had with a company. Do not hire Turner Pest control!!!

Response from owner

Matthew, thank you for sharing your feedback. We take concerns like this seriously and want the opportunity to review the service and billing issues you described. Please reach out to me directly at vwoods@turnerpest.com with your account information so we can look into this further and address your concerns appropriately. Your feedback is important, and we want to ensure it’s reviewed by the appropriate team.

January 9, 2026

December 20, 2025

Bill Sherman

Deton was very personable and took care of the lawn quickly.

Response from owner

Thank you for your kind review, Bill! We're delighted to hear that our team provided personable service and took care of your lawn efficiently. Your satisfaction means a lot to us!

January 12, 2026

December 17, 2025

Ralph Hendricks

My yard technician Detron is awesome! He keeps me informed on what’s happening with my yard and plans for the next steps. Very friendly and polite. Great Job Detron!

Response from owner

Thank you for the wonderful feedback, Ralph! We’re delighted to hear that Detron provided such great service and kept you informed about your yard. It’s always nice to know our team is making a positive impact. Your kind words will surely motivate him further!

December 19, 2025

December 17, 2025

C Gates

Super job! He takes great care of my yard and I appreciate that he takes time to ensure I am 100% satisfied!

Response from owner

Thank you for your kind words! We're delighted to hear that you had a great experience and that our team member took the time to ensure your satisfaction. Your appreciation means a lot to us!

December 19, 2025

December 14, 2025

Kathy Howell

Michael is everything we want in a lawn tech! He listened to our concerns, was knowledgeable, hard working, and thorough. All the Turner guys we’ve had at our home have been great!

Response from owner

Thank you for your wonderful feedback, Kathy! We're delighted to hear that Michael provided the attentive and thorough service you were looking for. It's great to know our team consistently meets your expectations. Your satisfaction is important to us!

December 19, 2025

December 13, 2025

Bernard Ruel

Very responsive to calls requesting need for unscheduled service due to weed control. This is important when on the every other month lawn care service contract. So far service and treatments have been satisfactory.

Response from owner

Thank you, Bernard, for your feedback; we appreciate your recognition of our responsiveness and are glad to hear that our service and treatments have met your expectations.

April 14, 2025

December 11, 2025

Cristie or Donn Kirkland

We have them taking care of our lawn. Spraying every other month. What a great important. We had a company for almost 19 years and the past 5 years we started losing so much of our lawn off and on. Very disappointing. I finally decided to change company's to Turner and I'm really glad we did. Starting to see our lawn come back to life.

Response from owner

Hi Donn, thank you for taking the time to leave us an excellent review! We appreciate your business and are happy to have the opportunity to provide your lawn with a little TLC. Thanks again!

November 29, 2022

December 10, 2025

Tara Octaviano

Ryan does an excellent job on weed control! He goes above and beyond to make sure your weeds and yard look exceptional! Thank you for servicing my property! Highly recommend!

Response from owner

Thank you for the fantastic feedback! We're delighted to hear that Ryan provided you with excellent service in weed control. It's great to know he went above and beyond to ensure your yard looks exceptional. Your recommendation means a lot to us!

December 10, 2025

December 5, 2025

Kelvin Terrell

Cameron was courteous and helpful. He went above what was needed and assisted me with notifying about a pest issue and weeds.

Response from owner

Thank you for your feedback! It's great to hear that Cameron provided you with such courteous and helpful service. We appreciate your recognition of his efforts in addressing your pest and weed concerns. Your satisfaction is important to us, and we value your insights.

December 10, 2025

December 4, 2025

Mara Lynn

Jonathan came to do my fertilizer service today. He explained it well and was polite and efficient.

Response from owner

Thank you for your wonderful review, Mara Lynn! We're so glad to hear that Jonathan provided you with clear explanations and efficient service during your fertilizer appointment. Your feedback is appreciated!

December 10, 2025

December 4, 2025

R C

Michael was very professional and knowledgeable. Providing a lot of information pertaining to termites, pest control and lawn care

Response from owner

Thank you for your wonderful review! It's great to hear that Michael made such a positive impression with his professionalism and expertise. We're glad you found the information he provided helpful. Your feedback is truly appreciated!

December 5, 2025

December 2, 2025

Jean Rivera

Stephen J did a great job and recognized the fungal issue.

Response from owner

Thank you for your feedback! It's wonderful to hear that Stephen did a great job addressing the fungal issue. We appreciate your support and are glad you had a positive experience with us!

December 5, 2025

November 22, 2025

Vicky Stephens

Excellent service. Treated a fungus on the lawn and on the bushes. Prepared the lawn and bushes for the winter. Gave Clear instructions to what he was treating and for me not water the lawn for 7 days.

Response from owner

Thank you for the fantastic feedback, Vicky! We're delighted to hear that you had a great experience with our service. It's wonderful to know that our team provided clear instructions while treating your lawn and bushes. Your satisfaction is important to us, and we appreciate your support!

December 1, 2025

November 21, 2025

Catherine Castle

Provided effective weed control as we get ready for winter months.

Response from owner

Thank you for the fantastic feedback, Catherine! We're pleased to hear that our weed control service met your needs as you prepare for winter. If you have any further questions or need assistance, feel free to reach out!

November 21, 2025

November 18, 2025

Jonathan Calhoun

Excellent work. Informed me of an issue with my grass that i would not have known existed without his advice.

Response from owner

Thank you for your wonderful feedback, Jonathan! We're glad to hear that our team was able to provide you with valuable insights regarding your grass. It's great to know that the service made a difference for you. Your satisfaction is important to us!

November 20, 2025

November 12, 2025

Joann Butler

Ryan was very knowledgeable and helpful. He explained what was going on with my lawn and he applied the proper treatment. After he was done he explained exactly what had happened and what he will do in the future. Ryan is a great employee for Turner Pest Control to have. He represents the company well.

Response from owner

Thank you for your kind words, Joann! It’s wonderful to hear that Ryan provided you with such knowledgeable and helpful service. We’re glad he took the time to explain everything about your lawn and the treatment process. We appreciate your feedback and hope you continue to enjoy your lawn’s improvement!

November 12, 2025

November 7, 2025

Felipe W

Jonathan is great. Knowledgeable and friendly and stays on top of everything with the lawn. Always has an effective plan in place and involves the customer. A+++

Response from owner

Thank you for your wonderful feedback! It's fantastic to hear that Jonathan provided you with knowledgeable and friendly service, keeping you engaged with effective plans for your lawn. We appreciate your kind words and the A++ rating!

November 7, 2025

November 4, 2025

Kevin Follett

I want to say their service has become average at best. They use to have the best service and quality products. I’ve been using them since 2012 and when I moved to South Florida in 2018, I was happy when they started to provide service there. I am now back in Jacksonville and I have been using them since July the quality is bad. Weeds are towing rampant and the techs don’t seem to know their stuff like they use to. Not sure what’s going on but I’m looking for a new service provider with better quality. It’s not like Turner is cheap.

Response from owner

Thank you for sharing your feedback. We take your concerns seriously and are escalating this matter to our management team for immediate review. We value all customer insights as they help us enhance our services. 

November 6, 2025

November 4, 2025

Trudi MacMillan

Donta did a great job on our monthly service. We had some weed and palm issues that weren’t part of his treatment plan so he offered to put in requests to the office to have someone come take care of those as well. He’s an asset to Turner Pest!

Response from owner

Thank you, Trudi, for your kind words! We're glad to hear Caprese did such a great job with the mud wasp nests. We appreciate your feedback and value you as a customer!

June 17, 2025

October 14, 2025

Brian Dandridge

Great experiance with Jacob. I’m excited to see how well the weed control works for my yard.

Response from owner

Thank you for the fantastic review! It’s wonderful to hear that you had a great experience with Jacob. We're looking forward to seeing the results of the weed control in your yard. Your enthusiasm is appreciated!

October 15, 2025

October 8, 2025

Kēmin Chen

Michael B serviced our lawn today and addressed all my concerns regarding bare spots, lack of greens and numerous spots of weeds. We have a St Augustine lawn and due to my busy schedule, we have offloaded our lawn application duties to Turner Pest for the past year and a half. Our next door neighbor have thick, green and luscious St Augustine while ours is barely clinging on to the little green it has left. The neighbor used to have similar lawn to my current one due to neglect by tenants, but they now offloaded chemical applications to a different competitor. After 1½ years, their lawn became a sea of deep green, while mine became much worse. Honestly, I think I did a much better job when I did all chemical applications myself the first 2½ years. I don't know if this has to do with how careful the application was or if its because of a switchup in techs each visit. Some times I could not even get a visit at all, but still have the automatic monthly payment going for their "every-other-month" visit. Literally paid money for no service. Although the lawn is now about to enter dormancy, our new tech Michael assured us that with the application today and his consistent followups, we could already see some significant improvements in about a month. Tech Michael is confident that he can produce the same results, and I intend to hold him to that. Chemical applications take time and I know this first hand. We're looking forward to having Michael continue followups to ensure by next season, our Saint Augustine grass is as thick and as green as possible. Hopefully this time around, we continue to have Michael as our sole tech, and that we don't miss any more service dates. Turner Pest, your tech Michael B has retained me with you guys for another year. Will post before and after pictures by the end of next season, along with an updated review below.

Response from owner

Thank you for sharing your experience with us! It's great to hear that Michael took the time to address your concerns about your lawn. We understand how important it is to see tangible results, especially when you've put in the effort yourself in the past. We appreciate your patience and are hopeful that with Michael's consistent follow-ups, you'll start seeing the improvements you're looking for. Your feedback is invaluable, and we appreciate your trust in us as you work towards a healthier lawn.

October 8, 2025

October 7, 2025

Jocko

Stephen did an excellent job with fertilizer service. He made sure to communicate what was being done and when to water as well as doing a cleanup of the paved areas of the property! A+!

Response from owner

Thank you, Jocko! We're glad to hear Stephen provided excellent service and clear communication. Your feedback means a lot to us!

April 28, 2025

October 6, 2025

Cindy White

Detron listened to my yard concerns, addressed them and was very courteous.

Response from owner

Thank you for your wonderful feedback, Cindy! It's great to hear that Detron took the time to listen to your concerns and provide courteous service. We appreciate you sharing your experience!

October 6, 2025

October 4, 2025

collin schmidt

Detron is awesome. He always calls when he arrives and asks if there are any issues with the lawn. Also, if the garbage can is still at the street he brings it up to the garage. Little things that set him apart.

Response from owner

Thank you for your wonderful review! It's great to hear that Detron made such a positive impression with his attention to detail and excellent communication. We appreciate you sharing your experience, and we're glad to have him on our team!

October 6, 2025

September 7, 2025

Brenda Fantauzzi

Our lawn is one of the greenest most healthy looking lawn in our neighborhood, thanks to the care of Julington creek pest control and Nate who does a wonderful job every time.

Response from owner

Thank you for the fantastic feedback, Brenda! It’s wonderful to hear that your lawn is thriving and stands out in the neighborhood. We're glad to know Nate’s efforts have made such a positive impact. Your satisfaction means a lot to us!

September 10, 2025

September 6, 2025

blondenole64

Zach called to confirm he was at my house. I had a few issues with my lawn. Zach listened and was very attentive. He sprayed exactly in a problem area!! Thank you Zach A DeGuzman

Response from owner

Thank you, Blondenole64, for your wonderful feedback! We're glad to hear that Zach was attentive and helpful in addressing your lawn issues. Your satisfaction means a lot to us!

May 6, 2025

September 4, 2025

Darra Andretta

Tech sprayed the lawn in just 15 minutes. He completed his job quickly and diligently. Hopefully the weeds die and the grass grows back.

Response from owner

Thank you for your positive feedback! It’s great to hear that our technician was efficient and thorough during the service. We appreciate your hope for a lush lawn ahead!

September 5, 2025

August 26, 2025

Alicia Z

Ryan was very efficient with my scheduled lawn service today. I have a good size yard and he sprayed the entirety of it. 5 stars ⭐️

Response from owner

Thank you, Alicia, for your fantastic 5-star rating! We truly appreciate your support.

April 28, 2025

August 22, 2025

Clarence B.

Zach was very nice and courteous and answered all of my questions regarding my lawn treatment.

Response from owner

Thank you for your wonderful feedback, Clarence! We're pleased to hear that Zach provided you with nice and courteous service while addressing all your questions about your lawn treatment. Your satisfaction is important to us!

August 27, 2025

August 12, 2025

TIMOTHY WEAVER

Zachary was very professional and thorough on performing required lawn care.

Response from owner

Thank you for your kind words! We're delighted to hear that Zachary provided you with professional and thorough lawn care. Your satisfaction is our priority, and we appreciate your feedback!

August 12, 2025

August 11, 2025

Gary Frank Thompson

I’m very happy with the service Detron (tech) gives us. He always calls or text to let us know he will be Servicing our lawn then follows up with a written report on the health and a gives us an explanation on his findings.

Response from owner

Thank you for your feedback! It’s wonderful to hear that you’re happy with the service provided by Detron. His proactive communication and detailed follow-ups are truly important to us. We appreciate you taking the time to share your experience!

August 11, 2025

August 11, 2025

courtney lovely

Stephen is great! Very pleasant, professional, and informative! Happy to have him servicing our lawn.

Response from owner

Thank you for your wonderful review! It's fantastic to hear that Stephen made such a positive impression with his professionalism and helpfulness. We appreciate your feedback and are glad to know you're satisfied with our service!

August 11, 2025

August 10, 2025

Danielle Hickman

Always have a great experience with Turner’s technicians. Today was no different. Very helpful and informative. Helped make a plan to fix our lawn. Thank you!

Response from owner

Thank you, Danielle! We're so glad to hear you had another great experience with our technicians and appreciate your kind words about their service.

December 9, 2024

August 9, 2025

Wanda Warren

Detron provides great lawn treatment services and is very responsive with information when asked.

Response from owner

Thank you for your kind words, Wanda! We're delighted to hear that you had a positive experience with Detron and that he was able to provide you with the information you needed. Your satisfaction is important to us, and we appreciate your feedback!

August 11, 2025

August 7, 2025

Lena Kelley

Stephan called me to explain the treatment he used on my yard. He was polite and courteous. Ive been using Turner for several years and I'm satisfied with their performance.

Response from owner

Thank you for your kind words, Lena! We're glad to hear that Stephan provided you with a clear explanation of the treatment and that you found him polite and courteous. Your long-term satisfaction means a lot to us, and we appreciate your continued trust in our services.

August 11, 2025

August 5, 2025

Stephanie Elsbury

Turner Pest has done a terrible job of protecting our home from pests. Ants are out of control and any time you call there are “more than 10 callers ahead of you”, so you have long wait times to get an appointment. Last time I finally got through on the phone and scheduled an appointment to get the house treated, they stood us up. Lawn care service has been subpar as well. Will be switching back to bugout. Had them for 7+ years and they were fantastic.

Response from owner

Thank you for sharing your experience. It is unfortunate to hear about the issues you've faced with our service and the frustrations of long wait times. It's concerning to learn that we missed your appointment and that your expectations weren't met. Your feedback is invaluable, and we will use it to improve. I have reached out to the management team and someone will be contacting you shortly.

August 5, 2025

July 25, 2025

J D

Detron has been doing my grass for several years. He's very responsible, does a great job, and comunicates his arrival and steps to take after the treatment. Great guy. 🙂

Response from owner

Thank you for sharing your experience! It’s wonderful to hear that Detron has consistently provided you with excellent service and clear communication over the years. We appreciate your kind words about his dedication and professionalism. Your feedback means a lot to us!

July 31, 2025

July 24, 2025

Lisa Smith

Darby did a great job spraying our yard. I talked to him about our concerns and he said they would get it under control. You can’t go wrong with Turner Pest Control & Darby. They always have our grass looking so healthy. Thank you.

Response from owner

Thank you for your kind words, Lisa! We're delighted to hear that Darby addressed your concerns and provided great service. It’s wonderful to know that your yard is looking healthy. We appreciate your support and trust in us!

July 31, 2025

July 23, 2025

bubba calendar

Was skeptical at first due to it was who our builder used & I'm not a fan of our builder, but they've won me over. Once I started watering the yard as much as they recommended, it looks very nice now and their pest control is top-notch especially the customer service and my rep Tami Sisson who was very patient with me when I was not grasping basic mathematics. Thanks and keep up the great work!

Response from owner

Thank you for sharing your experience! It’s great to hear that our team, especially Tami, was able to provide the support you needed while addressing your concerns. We're thrilled that your yard is looking nice and that our pest control service met your expectations. Your feedback is appreciated, and we're here to help whenever you need us!

July 23, 2025

July 22, 2025

tradersato

Long time customer and our lawn has never looked better, our neighbor’s yard is nowhere near as green and pest free as our, thanks to our lawn service person.

Response from owner

Thank you for your fantastic review! It’s wonderful to hear that you’ve been so satisfied with our service over the years. We’re glad to know that your lawn stands out in the neighborhood, and we appreciate the shout-out to your lawn service person for their hard work. Your continued support means a lot to us!

July 22, 2025

July 19, 2025

Larry Geinosky

Great job, Detron, and I appreciate you calling ahead to alert me you were serving our lawn!

Response from owner

Thank you for your kind words, Larry! We're so glad to hear that Detron provided great service and kept you informed. Your satisfaction is important to us!

July 21, 2025

July 16, 2025

Marty

Detron is very well mannered and very knowledgeable anytime I have a question. He has done a wonderful job with my lawn.

Response from owner

Thank you for your wonderful feedback, Marty! We're delighted to hear that Detron provided you with such knowledgeable and courteous service. It's great to know he made a positive impact on your lawn care. We appreciate your support!

July 18, 2025

July 16, 2025

Marissa Alex

Joshua did a thorough job threw out my lawn. He was conscientious and polite.

Response from owner

Thank you for your wonderful feedback! We're delighted to hear that Joshua provided thorough and attentive service for your lawn. It's always great to know our team is making a positive impact. Your satisfaction means a lot to us!

July 18, 2025

July 9, 2025

Linda Allen

Horrible lawn care! Yard has continuously gotten worse and not growing now. Weeds are everywhere. We have tried to address the problems with service department and it’s continued to get worse. Service person shows up and doesn’t know what he is suppose to do??? Called and no one in management will reach out. See photos.

Response from owner

Thank you for your feedback, Linda. It is unfortunate to hear about your experience with our lawn care services and the ongoing issues you've faced. It's disappointing to know that we haven't met your expectations, and we appreciate you bringing this to our attention. please reach out to us at Bstanton@turnerpest.com with your address and phone number so we can locate your account and have management reach out.

July 10, 2025

July 8, 2025

Jeff A

Stephen was helpful in answering questions and treated the lawn for things I was asking about. He already had a plan when he arrived. Our lawn looks the best it ever has.

Response from owner

Thank you for your wonderful feedback! It’s great to hear that Stephen was able to assist you and had a plan ready for your lawn. We’re delighted to know that it’s looking its best! Your satisfaction means a lot to us.

July 8, 2025

July 2, 2025

Lisa Artigue

Zac is always courteous and efficient. He is also extremely knowledgeable and always takes the time to explain everything. Thank you for a great lawn service!

Response from owner

Thank you for your kind words, Lisa! We're delighted to hear that Zac made a positive impression with his courteous and knowledgeable service. It’s great to know he took the time to explain everything. We appreciate your feedback and are glad you enjoyed your lawn service!

July 3, 2025

July 1, 2025

Baben Cherian

Ryan is very knowledgeable and he knows exactly what to treat and when to treat the lawn. He is very professional and friendly…I would appreciate having him in the company for helping the customers with lawn treatment …Great guy to work with….Thanks Ryan !

Response from owner

Thank you for your fantastic review! It’s wonderful to hear that Ryan made such a positive impact during your lawn treatment. His professionalism and expertise truly shine, and it’s great that you enjoyed working with him. We appreciate your feedback and hope you continue to have a great experience with our services!

July 3, 2025

July 1, 2025

Amy Frost-Behrens

Good service . Stephen cares about my lawn. He was thorough, listened to any concerns i had and he was very kind and polite!

Response from owner

Thank you, Amy! We're glad to hear you had a great experience and appreciate your kind words about Stephen's dedication to your lawn.

May 23, 2025

June 25, 2025

Danielle Boattini

Absolutely the best! My grass has never looked better, no bugs, and if they do show up, so does Turner and fast!

Response from owner

We're delighted to hear that your grass is thriving and bug-free with Turner's help! Thank you for sharing your experience.

August 2, 2024

June 20, 2025

Stephen M

Very pleased with the service. My tech Michael takes the time to answer questions that I have about my yard. Nothing but positive, great thoughts about this company and Michael

Response from owner

Thank you for the four star rating. At Turner Pest we are committed to providing unsurpassed quality and service and are happy to hear you had a great experience.

November 4, 2020

June 20, 2025

Lillian Kirkpatrick

Came to the door told me who he was, went to work and it looks like he covered all the weed areas. Great job.

Response from owner

Thank you for your kind words, Lillian! It's wonderful to hear that our team did a thorough job in addressing the weed areas. We appreciate your feedback and are glad to know you were satisfied with the service.

June 23, 2025

June 19, 2025

Gina DiCaprio

Turner Pest does an amazing job on our yard. Nicholas treated our lawn today and he was very professional. He came to the door to let us know the treatment he was doing and to let us know to give time to dry before pets or children play on the lawn. We highly recommend Turner Pest!

Response from owner

Thank you for your wonderful feedback, Gina! It’s great to know that Nicholas provided you with professional service and kept you informed about the treatment. We appreciate your recommendation and are glad to hear about your positive experience with us!

June 20, 2025

June 18, 2025

John Billington

Turner lawn service has done a fantastic job at our home. For 2 years I used my previous company from my last residence that just provided pest control. So naturally I used them at our new home. After 2 year's my lawn looked bad. Turner has turned it around in 6 months. We're very pleased. Our technician Daniel has done a great job.

Response from owner

Thank you for your wonderful feedback, John! It’s great to hear that you’ve seen such a transformation in your lawn over the past six months. We're glad that Daniel has been able to assist you effectively. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience!

June 20, 2025

June 16, 2025

Rebecca Curley

They treat our yard & house and today, Michael treated the yard w/fertilizer for color & root depth. We appreciate their professionalism and attention to detail!

Response from owner

We're so grateful for your continued trust in our services!

July 29, 2024

June 16, 2025

j halpin

Excellent customer service! Steven had answers to all my questions and did a fantastic job on my lawn!!

Response from owner

Thank you, J! We're glad to hear that Steven provided you with great answers and did a fantastic job on your lawn. Your satisfaction means a lot to us!

June 17, 2025

June 13, 2025

Hudson Riedl

Ryan does a fantastic job! He really cares about my lawn looking it’s best.

Response from owner

Thank you, Hudson! We're so glad to hear that Ryan is taking great care of your lawn and making it look its best. We appreciate your support!

June 17, 2025

June 12, 2025

Michael Flodin

My backyard is full of weeds. I’ve asked about it a couple of times and they say someone will come and retreat. Seems like the tech is really not reading my messages or is just spraying water. Need some help with this issue.

Response from owner

Thank you for your feedback. It is unfortunate to hear about the ongoing issue with your backyard. Your satisfaction is our priority, I have reached out to the management team and someone will be contacting you shortly.

June 12, 2025

June 9, 2025

Wayne Simmons

Detron has been attending to our lawn for many months now. He is always friendly and knowledgeable. We enjoy Detron attending to our lawn and hope he is able to continue into the future.

Response from owner

Thank you, Wayne, for your wonderful feedback! We're glad to hear that Detron has been providing excellent service and making your lawn care enjoyable. We appreciate your support and hope to keep serving you in the future.

June 17, 2025

May 30, 2025

Dude Fam

Detron is awesome. Always on time. Always respectful. Takes great care of our lawn. Grass looks amazing. Thank you, sir!

Response from owner

Thank you for the fantastic review! We're delighted to hear that Detron has made such a positive impact on your lawn care. It’s wonderful to know your grass is looking amazing! Your kind words are appreciated.

June 3, 2025

May 28, 2025

Sheila Brosseau

Stephen was polite and professional. He greeted me and advised what he would be doing and made suggestions on the frequency of watering my lawn.

Response from owner

Thank you, Sheila, for your kind words about Stephen's professionalism and helpful suggestions; we appreciate your feedback!

May 30, 2025

May 23, 2025

Jessica Torres

I appreciated Detron texting me that he had arrived. He texted me instructions on what to do after the lawn was sprayed which is always a good reminder. The report was also emailed to me, which I also appreciated. Nothing but good service from this company, always!

Response from owner

Thank you, Jessica, for your kind words! We're glad to hear that Detron provided helpful updates and that you enjoyed our service. Your satisfaction means a lot to us!

May 27, 2025

May 23, 2025

Jeremy Greenfield

Turner pest control has always made my lawn look great. There workers are always polite and professionally.

Response from owner

Thank you, Jeremy, for your kind words about our team and the great work they do to keep your lawn looking fantastic!

May 27, 2025

May 20, 2025

Jon Perkins

Detron of Turner pest always lets me know what is being done to my yard on each visit and what I need to do as a follow up to the service which is very helpful in getting a great looking lawn

Response from owner

Thank you, Jon, for your kind words! We're glad to hear that Detron's communication is helping you achieve a great-looking lawn. Your satisfaction means a lot to us!

May 21, 2025

May 16, 2025

jim mcdermott

Zachary always does great work. He advised me to rake out the thatch on an area of the front lawn to allow the new grass to grow. I did that and also my entire grassy area. The grass has grown full and green. Great advice. Zachary is definitely an asset to Turner lawn services.

Response from owner

Thank you, Jim, for your wonderful feedback! We're glad to hear that Zachary's advice helped your lawn thrive. Your satisfaction means a lot to us!

May 19, 2025

May 15, 2025

Peter Magri

Stephen is a great guy and lawn tech. He's thorough, knows his stuff, and talks direct. I trust that what he tells me is going to get me great lawn results. Afterall, keeping a lawn looking good is not cheap here in SJC.

Response from owner

Thank you, Peter, for your kind words about Stephen; we're glad to hear you trust him and appreciate his expertise in keeping your lawn looking its best in SJC.

May 19, 2025

May 14, 2025

DEMARCO WASHINGTON

Detron has serviced my lawn in such a professional manner. His phone calls notifying me that he is at my residence and ask if there is anything I want him to pay attention to and then to see it actually being done is why he has earned 5 stars. Please do not take him off of my route and residence, I have 100% confidence he will do a great job, everytime. Demarco Washington Cloisterbane Reserve

Response from owner

Thank you, Demarco, for your wonderful feedback! We're glad to hear that Detron has been providing such attentive service and that you have confidence in his work. We appreciate your support and look forward to continuing to serve you!

May 15, 2025

May 14, 2025

Robert Berkwits

Chris is by far the most diligent person who's ever worked on my lawns. He is an absolute pleasure to be associated with.

Response from owner

Thank you for your 5-star review!

December 22, 2023

May 10, 2025

Laura Duffey

Michael did a fantastic job aerating my lawn. He took his time and had great even coverage.

Response from owner

Thank you, Laura! We're glad to hear that Michael did such a great job with your lawn and provided thorough coverage. Your satisfaction means a lot to us!

May 12, 2025

May 7, 2025

Linda Dickens

Michelle provided lawn service today. She was very efficient and immediately sent her report detailing the treatment for the lawn and the various weed and pest control applications. She also talked briefly with my husband to ensure we didn’t have any particular concerns. We have long had very professional and helpful technicians from Turner and Michelle is certainly one of that excellent group!

Response from owner

Thank you, Linda, for your wonderful feedback! We're glad to hear that Michelle provided you with efficient service and took the time to address your concerns. It's fantastic to know you appreciate the professionalism of our team at Turner!

May 8, 2025

May 7, 2025

Emily Yost

Zachary was very professional on the phone when he called to review what he would be doing upon arrival. He sprayed for insects and fungus on our new sod. He answered all my questions and made me feel confident he was taking great care of our lawn.

Response from owner

Thank you, Emily, for your kind words! We're glad to hear that Zachary provided excellent service and made you feel confident about your lawn care. Your satisfaction means a lot to us!

May 12, 2025

May 6, 2025

Tracy Marlyne

Nate has always been available and very pleasant to speak with. I would rate him a five. However, the looks of my lawn is very disappointing.

Response from owner

Thank you, Tracy, for your feedback and kind words about Nate's availability and pleasantness; we appreciate it! Please give us a call at your earliest availability so we can get someone out to take a look at your lawn.

May 7, 2025

May 3, 2025

Bobbi

Service has progressively declined, even after “extra” visits and “treatments”. Can’t get control of our pest situation and our lawn looks sad and full of weeds. Will be canceling their service.

Response from owner

It is unfortunate to hear about your recent experience — it doesn’t reflect the 5-star service Turner strives to provide. At your earliest convenience, please reach out to us at bstanton@turnerpest.com with your address and phone number so we can locate your account and have a member of our leadership team follow up with you directly. Thank you for bringing this to our attention.

May 6, 2025

April 28, 2025

David Perry

Zachary called, gave me instructions, & told me what he was going to do. He was efficient and thorough, and made sure my gates were closed and no fertilizer was on my driveway or walkways.

Response from owner

Thank you, David, for your kind words about Zachary's efficient and thorough service; we appreciate your feedback and are glad to hear everything was done to your satisfaction.

April 30, 2025

April 11, 2025

Gary Doss

I wasn’t home for the yard treatment last week or so but he called to ensure the fence was unlocked and no critters are out and about. Yesterday we just got home when the bug treatment was just starting. He was very professional. Very polite. Very courteous.

Response from owner

Thank you, Gary, for your kind words about our team's professionalism and courtesy; we appreciate your feedback and are glad to know everything went smoothly during your treatments.

April 14, 2025

July 5, 2024

CHRISTINE ROMANO

I have used Turner Pest Control for almost a year now and they have managed my fertilizers and pest control. If you have a question or problem they get right on it giving you answer or sending someone out to address your problem. The technicians are courteous and give you a call or email the day before they arrive. I am very pleased and recommend them to anyone

Response from owner

Thank you for choosing Turner Pest Control! We appreciate your kind words and are delighted to hear about your positive experience with our services.

July 10, 2024

May 21, 2024

Desiree Read

I didn't have much of a pest problem but my lawn needed weed control and fertilizer. It's been about a month and the lawn is looking great. The cost wasn't too high either.

Response from owner

Thank you for sharing your feedback, Desiree! We're glad to hear that your lawn is looking great after the weed control and fertilizer treatment. We appreciate your support!

May 22, 2024

April 3, 2024

Amie Smith

Good communication with this company. They always call ahead to let you know what day they’re coming and email reports on the condition of my lawn after service as well as helpful suggestions.

Response from owner

Thank you for appreciating our communication efforts and for sharing your positive experience with us!

April 5, 2024

December 14, 2023

Gary

The tech calling upon arrival to my property is SO appreciated. That way we can discuss the treatment plan and address any problem areas. A simple thing that no other lawn service did.

Response from owner

Thank you, Gary! We're glad you value our technician's arrival process. It's our way of ensuring effective communication and addressing any concerns.

December 14, 2023

June 4, 2023

April Day

I love the lawn service they provide! They treat to fertilize,weed and lawn pests. My neighbors loved my lawn so much, they called and hired them to do theirs! (I also use them for incects around house, spiders, wasps,etc. And since don't see any. They also hold a termite bond on my house.). Great company.

Response from owner

Thank you so much for sharing your positive experience with our lawn and pest services! We're thrilled to hear that your lawn looks great and that your neighbors have taken notice. We appreciate your trust in us to keep your home free of pests and are happy to hear that our services have been effective. Thanks again for choosing our company!

June 5, 2023

May 27, 2023

Mark Hahn

Yard is not in good condition. Too many outdoor spiders. Too many calls to have someone come out. Tried to cancel. Wanted extra payments. Came to pick up termite control before contract expired. Update, finally fired Turner. My yard is full of crab grass and other weeds along with bare in spots. This is all due to lack of care from Turner or poor product. Highly recommend using someone else as I am already seeing results from their service. Gonna be a while before I have a nice lawn. I'd like a refund from Turner.

Response from owner

Hi Mr. Hahn, thank you for taking the time to share your experience with us. We appreciate your business and can see in your account notes that you scheduled for SMART equipment to be collected prior to the end of your contract.

March 20, 2023

May 21, 2023

Jen Rakovshchik

Purchased the weed and grass treatment plan. Our camera showed a technician came to do a treatment but because nobody was home he left the sign in the grass as if it was treated, but didn't do anything and left. I have contacted the company 3 times by phone and email and was promised a call back by the technician but nothing was returned or done. I have heard from neighbors that they have had similar experiences. Over priced and under delivered. Poor poor business and unethical behavior.

Response from owner

Hi Jen, Thank you for taking the time to provide this feedback. I'm sorry to hear about your experience. I'd like to work with the branch manager but I would need the contact information associated with your account to do so. If you could please email that information to me directly at vwoods@turnerpest.com, I will look into this. Thank you, Valerie

May 22, 2023

May 18, 2023

Bonnie Marshall

I have never been SO disappointed in a company as I am Turner. I didn't have much of a choice because my home builder hired them to do the Termite protection. So, after meeting initially with the Tech (Mike) - I also signed up for the lawn and bug treatment. (After this meeting I was told by my builder that they had already paid for the Termite protection for the first year... so I spent $650.00 as I was misled by the Tech! My lawn is now FULL of weeds and dead spots, they don't show up as promised or scheduled..... I have YET to see an "inside" guy to put down anything... I have sent email after email... even RESPONDED to an email because they can't "process my card" - and have STILL not gotten a reply. They are HORRIBLE and the WORST mistake I ever made was signing the contract they are now in BREACH OF.... EDITED to say that I got an email today cancelling my service - and telling me I owe them $315.00 for services they did NOT complete. They did a total of 2 lawn services...and destroyed my yard. Lawn service is $45.00 a month, and interior bug service $60.00 (which they NEVER did since I signed the contract on March 7th) - I will have to pay WAY more then that to FIX what they did!

Response from owner

Hi Ms. Marshall, thank you for taking the time to provide us with your feedback. After working with the manager of your branch, it sounds like the two of you were able to connect to discuss a resolution for you. We sincerely hope this helps address any concerns you may have, but please feel free to reach back out to us if not. Thank you.

May 31, 2023

April 27, 2023

Paula S. Lee

We just hired for Turner pest control, Termite Bond and lawn care services and i'd have to say I am very impressed.. We used one of their competitors (Nader) for years and I didn't know what I was missing. They are detailed and thorough on making sure you're home is ruly is protected from insects and rodents. Our Tech was informative and thorough. Was here for at least an hour. Can't wait to see how the lawn care team treats us.

Response from owner

Hi Paula, thank you for taking the time to share your experience with us! We appreciate your business and feedback very much. Welcome to the Turner family :) we're so happy to have earned your business.

April 27, 2023

April 17, 2023

Pearl Ings

I've used Turner (formely Pro-Staff for home extermination and have been very pleased with them. This year contracted with them for lawn treatments. When I call I had very little grass and mostly weeds. The first service was a weed treatment. My lawn looked like it was dying. 2months later the returned and gave my yard a "feeding"/ fertilizer. In 2 weeks my St. Augustine started to grow and turned green. A month later my lawn is the greenest on the block and my grass is like a cushioned carpet. Thank you.. I have gotten more than I expected.

Response from owner

Hi Pearl, thank you for taking the time to leave us such a kind review! We appreciate your business.

April 19, 2023

July 8, 2022

Johnny R.

I've been using Turner Pest Control lawn services for about 6yrs. My new technician "Andrew" is by far the most stellar of them all. He is very professional and knowledgeable as a technician. He has thoroughly advised me regarding my lawn concerns on varies occasions and saved me numerous hours of labor and costly repairs. It is customer service such as this that I applaud. Keep up the great work!

Response from owner

Hi Johnny, thank you for taking the time to leave us an excellent review! We appreciate your business very much and are so glad to hear that Andrew is providing great service.

July 11, 2022

June 28, 2022

Jennifer Martin

We had to let our first lawn company go because we could see changes in our lawn that we weren’t happy with. We hired Turner and today they came for our initial appointment. They said our grass had fungus (other company didn’t even note this was an issue) and the increasing patches was due to this issue. He treated the lawn and was very nice in speaking to me and taking the time to explain everything. Looking forward to my lawn looking better and healthier!! UPDATE: Turner has merged with another company and for us our lawn went to a mess and so did their customer service. We have switched to another company and within one treatment our lawn has looked better than it has ever before. Turner simply wasn’t responsive anymore to concerns and slow to even attempt to fix problems. We were waiting up to 10weeks between treatments

Response from owner

Hi Jennifer, thank you for taking the time to update your review. We are so sorry to hear that you're not happy. I would like to investigate further but unfortunately was unable to locate your account using only the name on this review. If you're able to send the name and address associated with your account to LThomas@TurnerPest.com, it would be my pleasure to investigate. Thank you.

September 30, 2021

June 15, 2022

John Ancona

Turner always does a great job of caring for my lawn treatment and pest control - I was recently awarded Yard of The Month and owe a great big THANK YOU to TPC and their technicians who are always professional with my property. I provide the sweat and labor of maintaing the lawn but after many years of trying to get the treatment plans right I realized its better to let the pro's do it... best decision I've made and it makes me proud to have the lawn I do!

Response from owner

Thank you for the feedback and five star rating, John. At Turner Pest we are committed to providing unsurpassed quality and service and are happy to know you had a great experience with our team! We truly feel like our people make the difference. Thank you for being a valued customer.

April 9, 2021

October 21, 2021

Sammi JayJ

We’ve been customers of Turner Pest Control for a little over 2 years now and we’re so happy with our investment and their quality level of service. Pest in and surrounding our home is minimal and our lawn is considered top tier in the neighborhood with the fertilizer treatment we receive. Shawn has been a consistent rep, and we appreciate how knowledgeable he is and the stellar professional customer service on each encounter. We highly recommend TPC!

Response from owner

Hi Sammi, thank you for taking the time to share your experience with us! We appreciate your business and are so glad to have customers like you. We will be sure to pass your kind words along to Shawn, who we know will be delighted to read your comment.

October 21, 2021

August 18, 2021

Wayne Kitano

The Turner Pest Control tech arrived to spray my lawn with a weed killer and insecticide treatment to my lawn. When he arrived he came to my door and I was able to have him walk my lawn to discuss weeds and possible lawn fungus. He agreed to return within 2 weeks to apply a fungicide to my lawn. I appreciated his personal attention and his professionalism.

Response from owner

Hi Wayne, thank you for taking the time to leave us a review! We appreciate your business and are happy to know that your technician provided excellent service. Please let us know what else we can do for you in the future.

August 18, 2021

August 7, 2021

Steanna

A tech came to my home and stole my wedding ring and the company had several complaints on this tech and still let him work for the company. The services is over price and the products does not work well. We still had bugs in the house and the grass was brown on some days. Happy we are done with Turner!

Response from owner

Hi Ms. Eason, we appreciate you taking the time to share your feedback. We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. Regarding the instance you are describing with the technician, this technician's employment was terminated as soon as we were able to verify the activity. We are extremely disappointed this happened but want to assure you this does not represent our brand in servicing Jacksonville and our communities for over 50 years. We are working with JSO on their investigation regarding any customer being impacted and following their lead as this is their investigation and they are providing us guidance on how we should approach any client that may have been impacted. We are supporting JSO in recovering any stolen items and will make full restitution.

August 9, 2021

November 8, 2020

Lyana Figueroa-soto

They completed my request on personal attention to my lawn with extra fertilizer and watched for weeks to ensure my grass was growing healthy! I am very pleased with their continuous great service!! Thank you Turner!!

Response from owner

Thank you for the five star rating. At Turner Pest we are committed to providing unsurpassed quality and service and are happy to hear we met your expectations. Thank you for being a valued customer.

June 25, 2019

June 18, 2020

Erika Trotter

I was new to Turner Pest Control. I started with Pest Control and then added lawn services due to weeds. I was told the initial charge for the lawn was $50. I was fine with this and was charged when the tech came out for inspection. Two days later I was charged $60 for the service. I was not told I would be charged again. I canceled all my services as I don't trust them with the billing. Incorrect expectations were set and it left me with a bad taste in my mouth. If you do business with this company be sure to ask about all charges.

Response from owner

We're sorry you had a unsatifactory experience with our services, Ms. Trotter. We have been trying to contact you to discuss the services and pricing but have been unable to reach you. Your initial fee was to begin services, followed by a monthly cost for the ongoing services. This should have been explained to you in detail by the inspector who measured and inspected your lawn and provided pricing options. If you would like to discuss, please contact me at cRudy@turnerpest.com. Thank you.

June 22, 2020

August 1, 2019

Sylvia Crews

This is an email from March. These pictures are from this morning. My grass is dying and the yard is full of weeds. We put new sod down last year and the year before. "Spring fertilization gives your lawn a good foundation for the summer growing season, but unfortunately, it also gives weeds a boost as well. Since lawns are not growing strong just yet, they likely have bare areas that weeds quickly take advantage of. Lawns are also growing slowly right now, so mowing is reduced—this, too, helps weeds thrive since they’re not getting cut down. To help your lawn look its best in the months to come, we recommend getting on a regular mowing schedule now to encourage growth and control weeds. As your lawn gets more lush, it will also help choke out the weeds. As always, the lawn and outdoor team at Turner Pest Control looks forward to helping you have a green, healthy lawn this summer. Should you have any questions please feel free to reach out to me directly simply by responding to this email."

Response from owner

Thank you for your feedback Ms. Crews. At Turner we strive to deliver unsurpassed quality and it seems we have missed the mark in this situation. I sent your comment to our Lawn Care Manager who will contact you to arrange a solution. We appreciate you as a valued customer.

August 2, 2019

June 12, 2019

William Morris

I noticed a significant improvement in my yard in just two weeks. By combining the yard service with my Turner Guard pest control I received a significant discount. All of the Turner technicians that have come to my house are very professional, courteous, and trained in their jobs.

Response from owner

Thank you for the five star rating. At Turner Pest we are committed to providing unsurpassed quality and service and are happy to hear you had a great experience.

October 13, 2017

March 13, 2019

Rosemary Brightandmorningstar

Excellent customer service. Both of my technicians are very professional and they both have great people skills. Cost is reasonable and worth every dollar. My yard is in good condition. I am also being serviced for ant beds and indoor spiders. No ant beds and no indoor spiders. Absolutely no complaints.

Response from owner

Thank you for taking the time to provide your feedback. At Turner Pest we are committed to providing unsurpassed quality and service and are happy to hear you had a great experience with our team! We truly feel like our people make the difference. Thank you for being a valued customer!

March 14, 2019

February 15, 2019

kerri conway

New to the state of Florida and signed on with Turner Pest Control. Very happy with the services and only wish I could remember the technicians name that performed first service inside and outside of our home. He was excellent, courteous and professional. Lawn already looks better since the 1st application 1 month ago! Will recommend to anyone needing this company’s service. Kerri Conway

Response from owner

Thank you for taking the time to provide your feedback. At Turner Pest we are committed to providing unsurpassed quality and service and are happy to hear you had a great experience with our team! We truly feel like our people make the difference.

February 18, 2019

May 2, 2018

Liz Adams

Our yard has never looked better. Technicians are very professional. After reading some of the negative reviews on Turner, I decided to beef up my review. We have been in our home for 25 years and have used several other pest control companies in Jacksonville before settling on Turner about 7 years ago. Turner is by far the best – regarding results, professional technicians, customer service, etc. Other companies constantly bothered us with phone calls to add additional services. Other companies sent out unqualified unfriendly technicians and used inferior products. Other companies pay no attention to requests and complaints. Turner is very concerned about customer satisfaction. No company is going to be perfect and I try not to judge a company on one bad employee. I am sure employee turnover is a problem for all pest control companies, but Turner does a good job keeping employees properly trained and responding to customer feedback. We have used 4 other pest control companies and are most satisfied with Turner. No company can completely eliminate weeds and bugs in Florida, but Turner does the best (by far) that we have found. Our lawn is beautiful. I will try to post a picture. Finally, keep in mind that normally only dissatisfied customers take to the internet to complain. There are MANY more satisfied Turner customers that unhappy ones. Happy customers don't normally bother to write reviews.

Response from owner

Ms. Adams - Thank you for taking the time to provide your feedback. At Turner Pest we are committed to providing unsurpassed quality and service and are happy to hear you've had such a great experience with our team over the years! You are correct, most people use the internet to vent in a negative manor. While we welcome all feedback and quickly jump on negative feedback to address customer concerns and use as a training opportunity, we certainly appreciate the positive feedback as well and will share with the whole company! We take pride in our family-like culture and realize we are in the customer service business first, pest control business second. We truly feel like our people make the difference. Again, thank you for this fantastic testimonial and being a valued customer!

May 7, 2018

March 6, 2018

Kelly B

The customer service is incredible. They always let me know when they will be there for service and when they are completed for the day. The technicians are very knowledgeable and answer all of my questions. I am extremely satisfied with Turner and highly recommend them for anyone who is in need of pest, termite or lawn service.

Response from owner

Thank you for taking the time to provide your feedback. At Turner Pest we are committed to providing unsurpassed quality and service and are happy to hear you had a great experience with our team! We truly feel like our people make the difference. Thank you for being a valued customer.

March 7, 2018

April 7, 2017

Yolanda Rodriguez

I appreciate the attendant who took care of our lawn issues today. He was very knowledgeable of my issues and gave good advice on what I needed to do to prevent and assist in the treatment needed to rectify the problem. I notice the turn around my lawn has taken and compliments my lawn has gotten since we got on board with Turner Pest Control. One year and half with you guys I appreciate his commitment and my patience. Positive results do manifest.

Response from owner

Thank you for taking the time to provide your feedback. At Turner Pest we are committed to providing unsurpassed quality and service and are happy to hear you had a great experience with our team! We truly feel like our people make the difference.

April 10, 2017

March 15, 2017

Laura Weaver

I have switched to Turner Pest Control within the last year and have been very pleased. Our lawn looks so much healthier than before. Also, Pam, one of the technicians, has been great. She is always very helpful and informative. She goes above and beyond.

Response from owner

Thank you for taking the time to provide your feedback. At Turner Pest we are committed to providing unsurpassed quality and service and are happy to hear you had a great experience with our team! We truly feel like our people make the difference.

November 21, 2016

January 9, 2017

Tricia Taylor

I recently signed up for services including pest control and lawn care. Their customer service so far is excellent. I particularly like that they email a report immediately after performing a service so you always know what has been done and what you need to do. Everyone I have met or spoken to has been professional and super nice. I'm very pleased to have found this company.

Response from owner

Thank you for taking the time to provide your feedback. At Turner Pest we are committed to providing unsurpassed quality and service and are happy to hear you had a great experience with our team! We truly feel like our people make the difference.

January 10, 2017

August 11, 2016

John Yesis

I've had some issues with my lawn and shrubby. The Turner Pest Control quickly responded by sending out a Technician. The Technician, Mr. Howie (first name), responded and provided the most excellent care. He was quick to recognize the problems with the lawn and immediately began a treatment. Mr. Howie is very professional and truly cares about the homeowners’ concerns. He even stated he will keep an eye on the lawn while in the area. Now, that’s service! This is my third lawn company I’ve hired and I’m very satisfied with Turner Pest Control’s excellent service.

Response from owner

Thank you for taking the time to provide your feedback. At Turner Pest we are committed to providing unsurpassed quality and service and are happy to hear you had a great experience with us, we truly believe our people make the difference. Thank you for being a long-time, valued customer!

August 11, 2016

June 27, 2016

Michael Holden

Jordon was professional and thorough when treating our lawn. He is knowledgeable and taking steps to cure our issues as discussed with the company representative. He also went the extra steps to discuss the prescribed course of action with us. We feel his diligence will bring this lawn back to its potential.

Response from owner

Thank you for taking the time to provide your feedback. At Turner Pest we are committed to providing unsurpassed quality and service and are happy to hear we met your expectations. We truly believe our people make the difference! Thank you for being a valued customer.

June 27, 2016

June 14, 2016

Linda Gagnon

I thoroughly enjoy doing business with Turner Pest Control. Whenever I call, they are courteous and efficient and my issue is always attended to promptly. The technicians who come to my home are always willing to answer questions and to address the problem immediately. Overall, it is a great pleasure knowing I have them for all my lawn care needs.

Response from owner

Thank you for taking the time to provide your feedback. At Turner Pest we are committed to providing unsurpassed quality and service and are happy to hear we met your expectations. We truly believe our people make the difference! Thank you for being a valued customer.

June 14, 2016

May 31, 2016

Sheri Williams

We have had a great experience since we moved in our new home in September. We also just added lawn service from Turner pest. Any time we have a lawn or bug issues they come out to our house within a day or two. Everyone is very friendly and always helpful. Thank you for all you do .

Response from owner

Thank you for taking the time to provide your feedback. At Turner Pest we are committed to providing unsurpassed quality and service and are happy to hear we met your expectations. We truly believe our people make the difference! Thank you for being a valued customer.

June 6, 2016

April 28, 2016

Cody Jones

I was unhappy with the color and fullness of our yard about a year ago. I spoke with Turner to get their prices and was surprised by how cheap it was compared to other companies. I'm even happier to see that they've done such a good job with our yard. We've gotten multiple compliments on our grass as spring returned this year. The best part is the peace of mind to know that if any issue occurs, we just have to reach out and they'll handle it for us.

Response from owner

Thank you for taking the time to provide your feedback. At Turner Pest we are committed to providing unsurpassed quality and service and are happy to hear we met your expectations. We truly believe our people make the difference! Thank you for being a valued customer.

April 28, 2016

November 12, 2015

Chad Dodson

Very courteous and professional - Dennis Anderson came out and did a thorough inspection of my lawn and what I needed to have done to improve the overall lawn. He was punctual, professional and pleasant to deal with. I recommend Turner - they still make an effort to provide quality customer service and it's refreshing.

Response from owner

Thank you for taking the time to provide your feedback. At Turner Pest we are committed to providing unsurpassed quality and service and are happy to hear you had a great experience with Dennis. We truly believe our people make the difference!

November 12, 2015

August 26, 2015

Bob Kapcio

Turner was recommended by a neighbor whose zoysia lawn is the best looking in the subdivision. Turner sent a supervisor and tech for my first lawn service - both super professionals and friendly. The tech came by again to check on the lawn 2 weeks later. My lawn looks better after one service. Pest control guy was very good as well. Took his time and did it right!

Response from owner

Thank you for taking the time to provide your feedback. At Turner Pest we are committed to providing unsurpassed quality and service and are happy to hear you had a great experience with us.

August 26, 2015