Topic
Lawn Care Service
86.1% positiveAcross 999 reviews of Turner Pest Control in Jacksonville, FL, lawn care service appears in 115 reviews (86.1% positive), from 2015-02-24 through 2026-03-06.
Key findings
Lawn Care Service mentioned in 115 of 999 reviews (11.5%)
87.8% of Lawn Care Service reviews are 4 or 5 stars
Average rating in Lawn Care Service reviews: 4.5★
Aspects most discussed in these reviews
Professionalism & Conduct
70%80 mentionsCommunication & Updates
54%62 mentionsTechnical Knowledge & Expertise
54%62 mentionsCourtesy & Friendliness
40%46 mentionsProblem Resolution & Effectiveness
38%44 mentionsResponsiveness & Speed
15%17 mentions
Reviews mentioning lawn care service
Dr. Meredith Rudolph Payne
Johnathan provided a detailed explanation of what will doing and using on the lawn. He was keen to provide instructions on what to do after the treatment. Additionally, Jonathan mentioned that the details of work done will be included in the receipt, I never knew before that this information was included in the receipt.
Response from owner
February 21, 2022
Breann Karbiwnyk
We’ve been extremely disappointed with our care service. We added flea treatments after a case of fleas- I swear they did it once and never again. On top of the fact my dogs seem to be allergic to whatever they used to “treat” the lawn which never seemed to be treated and only continued to die regardless of how much we took care of it. Every time someone showed up it was never the same service and always seemed half done. Once we called to express that while I was home after explicitly asking for a specific service on our porch that was not done - I work from home and was in a meeting. My husband called to ask why they didn’t complete the service. The dispatcher was beyond disrespectful calling me a liar. Earlier this week when we called to cancel the lawn service we were told an AM would be calling us back to discuss and ask why. This “AM” is honestly a disgrace to this company because he called and was nothing but nasty to my husband demanding we still owed money after someone else had told us we could cancel at anytime. We agreed to pay for the most recent treatment but nothing else which only seemed to incite rage into this “AM” (maybe a commission thing?) Only after threatening to get a lawyer involved were we reached out to by the supervisor John who did his best to rectify the situation. Honestly he was wonderful in handling the situation and were very appreciative for him. But based on our experiences without him in it we have found a new company, and would NOT recommend Turner Pest to anyone. I’m appalled at how so many situations were handled here for no reason other than a lack of wanting to admit poor workmanship. Thank you to John for making the situation right. But if you want good service worth your money every month- Turner is not it.
Response from owner
March 9, 2026
CISR FL
For some reason, this company is the only one (out of 3 others I tried) that actually works for my lawn. They must carry the super herbicides and fertilizers compared to the others... They are always prompt and professional. Well priced. They send the same tech for each service so they "know" the lawn they are treating. Michael is my tech - he's thorough and knowledgeable. They communicate before each service and it's easy to reach a live person. They listen when you address concerns around the yard and come up with solutions to rectify them. I was about to pull up the .3 acre of Zoysia grass and go with St. Aug but thankfully, I found Turner Pest Control. They turned my struggling lawn into something that the neighbors complement on!
Mary Ann Sellers
Michael did a great job spraying my yard!
Response from owner
February 12, 2026
Shannon Hainline
Very polite. Extremely friendly and explained what he was spraying today. Advised us about the crab grass. Such a nice young man.
Response from owner
September 7, 2022
Tim Sawyer
Turner handles our pest and lawn services. They always call in advance and follow up when they are onsite. Melanie is our technician and she is great with follow up and resolution of any issues we have.
Response from owner
January 23, 2026
Brad Dickinson
Spencer does a fantastic job and highly recommend Turner for all your bug or lawn needs.
Response from owner
January 27, 2026
Matthew Rice
Avoid!!!!!!!!!!!!!!! Turner is a complete joke and borderline scam. Their technicians do the bare minimum. They are supposed to sweep (knock down spiderwebs on the exterior perimeter of the house). This has never happened. I’ve called in and expressed my concerns and they sent someone out to correct. Great. Next month, same thing. I should not have to call in constantly and ask them to do the service that I pay for. I have been home when the technician is there and again, it is the bare minimum and you have to ask them to do their job. I pay for pest control as well as lawn. I still have an abundance of weeds in my yard. Keep in mind, I bought a new build, so brand new sod. I have had Turner since the beginning and my yard looks awful. They make canceling services extremely difficult. Let’s talk about customer service…. Hit or Miss. Some of the people answering the phone were great, others, well less than helpful. I was overcharged and they went on a long rant explaining that the charge was normal. I called back and spoke to another representative and they stated that I should be refunded and they would take care of it. This company is an absolute joke. Stay far far away. If they offer you a “bundle” I promise it is a scam…. Do not bite!!! I wouldn’t hire this company to clean my toilets. Worst experience I’ve ever had with a company. Do not hire Turner Pest control!!!
Response from owner
January 9, 2026
Bill Sherman
Deton was very personable and took care of the lawn quickly.
Response from owner
January 12, 2026
Ralph Hendricks
My yard technician Detron is awesome! He keeps me informed on what’s happening with my yard and plans for the next steps. Very friendly and polite. Great Job Detron!
Response from owner
December 19, 2025
C Gates
Super job! He takes great care of my yard and I appreciate that he takes time to ensure I am 100% satisfied!
Response from owner
December 19, 2025
Kathy Howell
Michael is everything we want in a lawn tech! He listened to our concerns, was knowledgeable, hard working, and thorough. All the Turner guys we’ve had at our home have been great!
Response from owner
December 19, 2025
Bernard Ruel
Very responsive to calls requesting need for unscheduled service due to weed control. This is important when on the every other month lawn care service contract. So far service and treatments have been satisfactory.
Response from owner
April 14, 2025
Cristie or Donn Kirkland
We have them taking care of our lawn. Spraying every other month. What a great important. We had a company for almost 19 years and the past 5 years we started losing so much of our lawn off and on. Very disappointing. I finally decided to change company's to Turner and I'm really glad we did. Starting to see our lawn come back to life.
Response from owner
November 29, 2022
Tara Octaviano
Ryan does an excellent job on weed control! He goes above and beyond to make sure your weeds and yard look exceptional! Thank you for servicing my property! Highly recommend!
Response from owner
December 10, 2025
Kelvin Terrell
Cameron was courteous and helpful. He went above what was needed and assisted me with notifying about a pest issue and weeds.
Response from owner
December 10, 2025
Mara Lynn
Jonathan came to do my fertilizer service today. He explained it well and was polite and efficient.
Response from owner
December 10, 2025
R C
Michael was very professional and knowledgeable. Providing a lot of information pertaining to termites, pest control and lawn care
Response from owner
December 5, 2025
Jean Rivera
Stephen J did a great job and recognized the fungal issue.
Response from owner
December 5, 2025
Vicky Stephens
Excellent service. Treated a fungus on the lawn and on the bushes. Prepared the lawn and bushes for the winter. Gave Clear instructions to what he was treating and for me not water the lawn for 7 days.
Response from owner
December 1, 2025
Catherine Castle
Provided effective weed control as we get ready for winter months.
Response from owner
November 21, 2025
Jonathan Calhoun
Excellent work. Informed me of an issue with my grass that i would not have known existed without his advice.
Response from owner
November 20, 2025
Joann Butler
Ryan was very knowledgeable and helpful. He explained what was going on with my lawn and he applied the proper treatment. After he was done he explained exactly what had happened and what he will do in the future. Ryan is a great employee for Turner Pest Control to have. He represents the company well.
Response from owner
November 12, 2025
Felipe W
Jonathan is great. Knowledgeable and friendly and stays on top of everything with the lawn. Always has an effective plan in place and involves the customer. A+++
Response from owner
November 7, 2025
Kevin Follett
I want to say their service has become average at best. They use to have the best service and quality products. I’ve been using them since 2012 and when I moved to South Florida in 2018, I was happy when they started to provide service there. I am now back in Jacksonville and I have been using them since July the quality is bad. Weeds are towing rampant and the techs don’t seem to know their stuff like they use to. Not sure what’s going on but I’m looking for a new service provider with better quality. It’s not like Turner is cheap.
Response from owner
November 6, 2025
Trudi MacMillan
Donta did a great job on our monthly service. We had some weed and palm issues that weren’t part of his treatment plan so he offered to put in requests to the office to have someone come take care of those as well. He’s an asset to Turner Pest!
Response from owner
June 17, 2025
Brian Dandridge
Great experiance with Jacob. I’m excited to see how well the weed control works for my yard.
Response from owner
October 15, 2025
Kēmin Chen
Michael B serviced our lawn today and addressed all my concerns regarding bare spots, lack of greens and numerous spots of weeds. We have a St Augustine lawn and due to my busy schedule, we have offloaded our lawn application duties to Turner Pest for the past year and a half. Our next door neighbor have thick, green and luscious St Augustine while ours is barely clinging on to the little green it has left. The neighbor used to have similar lawn to my current one due to neglect by tenants, but they now offloaded chemical applications to a different competitor. After 1½ years, their lawn became a sea of deep green, while mine became much worse. Honestly, I think I did a much better job when I did all chemical applications myself the first 2½ years. I don't know if this has to do with how careful the application was or if its because of a switchup in techs each visit. Some times I could not even get a visit at all, but still have the automatic monthly payment going for their "every-other-month" visit. Literally paid money for no service. Although the lawn is now about to enter dormancy, our new tech Michael assured us that with the application today and his consistent followups, we could already see some significant improvements in about a month. Tech Michael is confident that he can produce the same results, and I intend to hold him to that. Chemical applications take time and I know this first hand. We're looking forward to having Michael continue followups to ensure by next season, our Saint Augustine grass is as thick and as green as possible. Hopefully this time around, we continue to have Michael as our sole tech, and that we don't miss any more service dates. Turner Pest, your tech Michael B has retained me with you guys for another year. Will post before and after pictures by the end of next season, along with an updated review below.
Response from owner
October 8, 2025
Jocko
Stephen did an excellent job with fertilizer service. He made sure to communicate what was being done and when to water as well as doing a cleanup of the paved areas of the property! A+!
Response from owner
April 28, 2025
Cindy White
Detron listened to my yard concerns, addressed them and was very courteous.
Response from owner
October 6, 2025
collin schmidt
Detron is awesome. He always calls when he arrives and asks if there are any issues with the lawn. Also, if the garbage can is still at the street he brings it up to the garage. Little things that set him apart.
Response from owner
October 6, 2025
Brenda Fantauzzi
Our lawn is one of the greenest most healthy looking lawn in our neighborhood, thanks to the care of Julington creek pest control and Nate who does a wonderful job every time.
Response from owner
September 10, 2025
blondenole64
Zach called to confirm he was at my house. I had a few issues with my lawn. Zach listened and was very attentive. He sprayed exactly in a problem area!! Thank you Zach A DeGuzman
Response from owner
May 6, 2025
Darra Andretta
Tech sprayed the lawn in just 15 minutes. He completed his job quickly and diligently. Hopefully the weeds die and the grass grows back.
Response from owner
September 5, 2025
Alicia Z
Ryan was very efficient with my scheduled lawn service today. I have a good size yard and he sprayed the entirety of it. 5 stars ⭐️
Response from owner
April 28, 2025
Clarence B.
Zach was very nice and courteous and answered all of my questions regarding my lawn treatment.
Response from owner
August 27, 2025
TIMOTHY WEAVER
Zachary was very professional and thorough on performing required lawn care.
Response from owner
August 12, 2025
Gary Frank Thompson
I’m very happy with the service Detron (tech) gives us. He always calls or text to let us know he will be Servicing our lawn then follows up with a written report on the health and a gives us an explanation on his findings.
Response from owner
August 11, 2025
courtney lovely
Stephen is great! Very pleasant, professional, and informative! Happy to have him servicing our lawn.
Response from owner
August 11, 2025
Danielle Hickman
Always have a great experience with Turner’s technicians. Today was no different. Very helpful and informative. Helped make a plan to fix our lawn. Thank you!
Response from owner
December 9, 2024
Wanda Warren
Detron provides great lawn treatment services and is very responsive with information when asked.
Response from owner
August 11, 2025
Lena Kelley
Stephan called me to explain the treatment he used on my yard. He was polite and courteous. Ive been using Turner for several years and I'm satisfied with their performance.
Response from owner
August 11, 2025
Stephanie Elsbury
Turner Pest has done a terrible job of protecting our home from pests. Ants are out of control and any time you call there are “more than 10 callers ahead of you”, so you have long wait times to get an appointment. Last time I finally got through on the phone and scheduled an appointment to get the house treated, they stood us up. Lawn care service has been subpar as well. Will be switching back to bugout. Had them for 7+ years and they were fantastic.
Response from owner
August 5, 2025
J D
Detron has been doing my grass for several years. He's very responsible, does a great job, and comunicates his arrival and steps to take after the treatment. Great guy. 🙂
Response from owner
July 31, 2025
Lisa Smith
Darby did a great job spraying our yard. I talked to him about our concerns and he said they would get it under control. You can’t go wrong with Turner Pest Control & Darby. They always have our grass looking so healthy. Thank you.
Response from owner
July 31, 2025
bubba calendar
Was skeptical at first due to it was who our builder used & I'm not a fan of our builder, but they've won me over. Once I started watering the yard as much as they recommended, it looks very nice now and their pest control is top-notch especially the customer service and my rep Tami Sisson who was very patient with me when I was not grasping basic mathematics. Thanks and keep up the great work!
Response from owner
July 23, 2025
tradersato
Long time customer and our lawn has never looked better, our neighbor’s yard is nowhere near as green and pest free as our, thanks to our lawn service person.
Response from owner
July 22, 2025
Larry Geinosky
Great job, Detron, and I appreciate you calling ahead to alert me you were serving our lawn!
Response from owner
July 21, 2025
Marty
Detron is very well mannered and very knowledgeable anytime I have a question. He has done a wonderful job with my lawn.
Response from owner
July 18, 2025
Marissa Alex
Joshua did a thorough job threw out my lawn. He was conscientious and polite.
Response from owner
July 18, 2025
Linda Allen
Horrible lawn care! Yard has continuously gotten worse and not growing now. Weeds are everywhere. We have tried to address the problems with service department and it’s continued to get worse. Service person shows up and doesn’t know what he is suppose to do??? Called and no one in management will reach out. See photos.
Response from owner
July 10, 2025
Jeff A
Stephen was helpful in answering questions and treated the lawn for things I was asking about. He already had a plan when he arrived. Our lawn looks the best it ever has.
Response from owner
July 8, 2025
Lisa Artigue
Zac is always courteous and efficient. He is also extremely knowledgeable and always takes the time to explain everything. Thank you for a great lawn service!
Response from owner
July 3, 2025
Baben Cherian
Ryan is very knowledgeable and he knows exactly what to treat and when to treat the lawn. He is very professional and friendly…I would appreciate having him in the company for helping the customers with lawn treatment …Great guy to work with….Thanks Ryan !
Response from owner
July 3, 2025
Amy Frost-Behrens
Good service . Stephen cares about my lawn. He was thorough, listened to any concerns i had and he was very kind and polite!
Response from owner
May 23, 2025
Danielle Boattini
Absolutely the best! My grass has never looked better, no bugs, and if they do show up, so does Turner and fast!
Response from owner
August 2, 2024
Stephen M
Very pleased with the service. My tech Michael takes the time to answer questions that I have about my yard. Nothing but positive, great thoughts about this company and Michael
Response from owner
November 4, 2020
Lillian Kirkpatrick
Came to the door told me who he was, went to work and it looks like he covered all the weed areas. Great job.
Response from owner
June 23, 2025
Gina DiCaprio
Turner Pest does an amazing job on our yard. Nicholas treated our lawn today and he was very professional. He came to the door to let us know the treatment he was doing and to let us know to give time to dry before pets or children play on the lawn. We highly recommend Turner Pest!
Response from owner
June 20, 2025
John Billington
Turner lawn service has done a fantastic job at our home. For 2 years I used my previous company from my last residence that just provided pest control. So naturally I used them at our new home. After 2 year's my lawn looked bad. Turner has turned it around in 6 months. We're very pleased. Our technician Daniel has done a great job.
Response from owner
June 20, 2025
Rebecca Curley
They treat our yard & house and today, Michael treated the yard w/fertilizer for color & root depth. We appreciate their professionalism and attention to detail!
Response from owner
July 29, 2024
j halpin
Excellent customer service! Steven had answers to all my questions and did a fantastic job on my lawn!!
Response from owner
June 17, 2025
Hudson Riedl
Ryan does a fantastic job! He really cares about my lawn looking it’s best.
Response from owner
June 17, 2025
Michael Flodin
My backyard is full of weeds. I’ve asked about it a couple of times and they say someone will come and retreat. Seems like the tech is really not reading my messages or is just spraying water. Need some help with this issue.
Response from owner
June 12, 2025
Wayne Simmons
Detron has been attending to our lawn for many months now. He is always friendly and knowledgeable. We enjoy Detron attending to our lawn and hope he is able to continue into the future.
Response from owner
June 17, 2025
Dude Fam
Detron is awesome. Always on time. Always respectful. Takes great care of our lawn. Grass looks amazing. Thank you, sir!
Response from owner
June 3, 2025
Sheila Brosseau
Stephen was polite and professional. He greeted me and advised what he would be doing and made suggestions on the frequency of watering my lawn.
Response from owner
May 30, 2025
Jessica Torres
I appreciated Detron texting me that he had arrived. He texted me instructions on what to do after the lawn was sprayed which is always a good reminder. The report was also emailed to me, which I also appreciated. Nothing but good service from this company, always!
Response from owner
May 27, 2025
Jeremy Greenfield
Turner pest control has always made my lawn look great. There workers are always polite and professionally.
Response from owner
May 27, 2025
Jon Perkins
Detron of Turner pest always lets me know what is being done to my yard on each visit and what I need to do as a follow up to the service which is very helpful in getting a great looking lawn
Response from owner
May 21, 2025
jim mcdermott
Zachary always does great work. He advised me to rake out the thatch on an area of the front lawn to allow the new grass to grow. I did that and also my entire grassy area. The grass has grown full and green. Great advice. Zachary is definitely an asset to Turner lawn services.
Response from owner
May 19, 2025
Peter Magri
Stephen is a great guy and lawn tech. He's thorough, knows his stuff, and talks direct. I trust that what he tells me is going to get me great lawn results. Afterall, keeping a lawn looking good is not cheap here in SJC.
Response from owner
May 19, 2025
DEMARCO WASHINGTON
Detron has serviced my lawn in such a professional manner. His phone calls notifying me that he is at my residence and ask if there is anything I want him to pay attention to and then to see it actually being done is why he has earned 5 stars. Please do not take him off of my route and residence, I have 100% confidence he will do a great job, everytime. Demarco Washington Cloisterbane Reserve
Response from owner
May 15, 2025
Robert Berkwits
Chris is by far the most diligent person who's ever worked on my lawns. He is an absolute pleasure to be associated with.
Response from owner
December 22, 2023
Laura Duffey
Michael did a fantastic job aerating my lawn. He took his time and had great even coverage.
Response from owner
May 12, 2025
Linda Dickens
Michelle provided lawn service today. She was very efficient and immediately sent her report detailing the treatment for the lawn and the various weed and pest control applications. She also talked briefly with my husband to ensure we didn’t have any particular concerns. We have long had very professional and helpful technicians from Turner and Michelle is certainly one of that excellent group!
Response from owner
May 8, 2025
Emily Yost
Zachary was very professional on the phone when he called to review what he would be doing upon arrival. He sprayed for insects and fungus on our new sod. He answered all my questions and made me feel confident he was taking great care of our lawn.
Response from owner
May 12, 2025
Tracy Marlyne
Nate has always been available and very pleasant to speak with. I would rate him a five. However, the looks of my lawn is very disappointing.
Response from owner
May 7, 2025
Bobbi
Service has progressively declined, even after “extra” visits and “treatments”. Can’t get control of our pest situation and our lawn looks sad and full of weeds. Will be canceling their service.
Response from owner
May 6, 2025
David Perry
Zachary called, gave me instructions, & told me what he was going to do. He was efficient and thorough, and made sure my gates were closed and no fertilizer was on my driveway or walkways.
Response from owner
April 30, 2025
Gary Doss
I wasn’t home for the yard treatment last week or so but he called to ensure the fence was unlocked and no critters are out and about. Yesterday we just got home when the bug treatment was just starting. He was very professional. Very polite. Very courteous.
Response from owner
April 14, 2025
CHRISTINE ROMANO
I have used Turner Pest Control for almost a year now and they have managed my fertilizers and pest control. If you have a question or problem they get right on it giving you answer or sending someone out to address your problem. The technicians are courteous and give you a call or email the day before they arrive. I am very pleased and recommend them to anyone
Response from owner
July 10, 2024
Desiree Read
I didn't have much of a pest problem but my lawn needed weed control and fertilizer. It's been about a month and the lawn is looking great. The cost wasn't too high either.
Response from owner
May 22, 2024
Amie Smith
Good communication with this company. They always call ahead to let you know what day they’re coming and email reports on the condition of my lawn after service as well as helpful suggestions.
Response from owner
April 5, 2024
Gary
The tech calling upon arrival to my property is SO appreciated. That way we can discuss the treatment plan and address any problem areas. A simple thing that no other lawn service did.
Response from owner
December 14, 2023
April Day
I love the lawn service they provide! They treat to fertilize,weed and lawn pests. My neighbors loved my lawn so much, they called and hired them to do theirs! (I also use them for incects around house, spiders, wasps,etc. And since don't see any. They also hold a termite bond on my house.). Great company.
Response from owner
June 5, 2023
Mark Hahn
Yard is not in good condition. Too many outdoor spiders. Too many calls to have someone come out. Tried to cancel. Wanted extra payments. Came to pick up termite control before contract expired. Update, finally fired Turner. My yard is full of crab grass and other weeds along with bare in spots. This is all due to lack of care from Turner or poor product. Highly recommend using someone else as I am already seeing results from their service. Gonna be a while before I have a nice lawn. I'd like a refund from Turner.
Response from owner
March 20, 2023
Jen Rakovshchik
Purchased the weed and grass treatment plan. Our camera showed a technician came to do a treatment but because nobody was home he left the sign in the grass as if it was treated, but didn't do anything and left. I have contacted the company 3 times by phone and email and was promised a call back by the technician but nothing was returned or done. I have heard from neighbors that they have had similar experiences. Over priced and under delivered. Poor poor business and unethical behavior.
Response from owner
May 22, 2023
Bonnie Marshall
I have never been SO disappointed in a company as I am Turner. I didn't have much of a choice because my home builder hired them to do the Termite protection. So, after meeting initially with the Tech (Mike) - I also signed up for the lawn and bug treatment. (After this meeting I was told by my builder that they had already paid for the Termite protection for the first year... so I spent $650.00 as I was misled by the Tech! My lawn is now FULL of weeds and dead spots, they don't show up as promised or scheduled..... I have YET to see an "inside" guy to put down anything... I have sent email after email... even RESPONDED to an email because they can't "process my card" - and have STILL not gotten a reply. They are HORRIBLE and the WORST mistake I ever made was signing the contract they are now in BREACH OF.... EDITED to say that I got an email today cancelling my service - and telling me I owe them $315.00 for services they did NOT complete. They did a total of 2 lawn services...and destroyed my yard. Lawn service is $45.00 a month, and interior bug service $60.00 (which they NEVER did since I signed the contract on March 7th) - I will have to pay WAY more then that to FIX what they did!
Response from owner
May 31, 2023
Paula S. Lee
We just hired for Turner pest control, Termite Bond and lawn care services and i'd have to say I am very impressed.. We used one of their competitors (Nader) for years and I didn't know what I was missing. They are detailed and thorough on making sure you're home is ruly is protected from insects and rodents. Our Tech was informative and thorough. Was here for at least an hour. Can't wait to see how the lawn care team treats us.
Response from owner
April 27, 2023
Pearl Ings
I've used Turner (formely Pro-Staff for home extermination and have been very pleased with them. This year contracted with them for lawn treatments. When I call I had very little grass and mostly weeds. The first service was a weed treatment. My lawn looked like it was dying. 2months later the returned and gave my yard a "feeding"/ fertilizer. In 2 weeks my St. Augustine started to grow and turned green. A month later my lawn is the greenest on the block and my grass is like a cushioned carpet. Thank you.. I have gotten more than I expected.
Response from owner
April 19, 2023
Johnny R.
I've been using Turner Pest Control lawn services for about 6yrs. My new technician "Andrew" is by far the most stellar of them all. He is very professional and knowledgeable as a technician. He has thoroughly advised me regarding my lawn concerns on varies occasions and saved me numerous hours of labor and costly repairs. It is customer service such as this that I applaud. Keep up the great work!
Response from owner
July 11, 2022
Jennifer Martin
We had to let our first lawn company go because we could see changes in our lawn that we weren’t happy with. We hired Turner and today they came for our initial appointment. They said our grass had fungus (other company didn’t even note this was an issue) and the increasing patches was due to this issue. He treated the lawn and was very nice in speaking to me and taking the time to explain everything. Looking forward to my lawn looking better and healthier!! UPDATE: Turner has merged with another company and for us our lawn went to a mess and so did their customer service. We have switched to another company and within one treatment our lawn has looked better than it has ever before. Turner simply wasn’t responsive anymore to concerns and slow to even attempt to fix problems. We were waiting up to 10weeks between treatments
Response from owner
September 30, 2021
John Ancona
Turner always does a great job of caring for my lawn treatment and pest control - I was recently awarded Yard of The Month and owe a great big THANK YOU to TPC and their technicians who are always professional with my property. I provide the sweat and labor of maintaing the lawn but after many years of trying to get the treatment plans right I realized its better to let the pro's do it... best decision I've made and it makes me proud to have the lawn I do!
Response from owner
April 9, 2021
Sammi JayJ
We’ve been customers of Turner Pest Control for a little over 2 years now and we’re so happy with our investment and their quality level of service. Pest in and surrounding our home is minimal and our lawn is considered top tier in the neighborhood with the fertilizer treatment we receive. Shawn has been a consistent rep, and we appreciate how knowledgeable he is and the stellar professional customer service on each encounter. We highly recommend TPC!
Response from owner
October 21, 2021
Wayne Kitano
The Turner Pest Control tech arrived to spray my lawn with a weed killer and insecticide treatment to my lawn. When he arrived he came to my door and I was able to have him walk my lawn to discuss weeds and possible lawn fungus. He agreed to return within 2 weeks to apply a fungicide to my lawn. I appreciated his personal attention and his professionalism.
Response from owner
August 18, 2021
Steanna
A tech came to my home and stole my wedding ring and the company had several complaints on this tech and still let him work for the company. The services is over price and the products does not work well. We still had bugs in the house and the grass was brown on some days. Happy we are done with Turner!
Response from owner
August 9, 2021
Lyana Figueroa-soto
They completed my request on personal attention to my lawn with extra fertilizer and watched for weeks to ensure my grass was growing healthy! I am very pleased with their continuous great service!! Thank you Turner!!
Response from owner
June 25, 2019
Erika Trotter
I was new to Turner Pest Control. I started with Pest Control and then added lawn services due to weeds. I was told the initial charge for the lawn was $50. I was fine with this and was charged when the tech came out for inspection. Two days later I was charged $60 for the service. I was not told I would be charged again. I canceled all my services as I don't trust them with the billing. Incorrect expectations were set and it left me with a bad taste in my mouth. If you do business with this company be sure to ask about all charges.
Response from owner
June 22, 2020
Sylvia Crews
This is an email from March. These pictures are from this morning. My grass is dying and the yard is full of weeds. We put new sod down last year and the year before. "Spring fertilization gives your lawn a good foundation for the summer growing season, but unfortunately, it also gives weeds a boost as well. Since lawns are not growing strong just yet, they likely have bare areas that weeds quickly take advantage of. Lawns are also growing slowly right now, so mowing is reduced—this, too, helps weeds thrive since they’re not getting cut down. To help your lawn look its best in the months to come, we recommend getting on a regular mowing schedule now to encourage growth and control weeds. As your lawn gets more lush, it will also help choke out the weeds. As always, the lawn and outdoor team at Turner Pest Control looks forward to helping you have a green, healthy lawn this summer. Should you have any questions please feel free to reach out to me directly simply by responding to this email."
Response from owner
August 2, 2019
William Morris
I noticed a significant improvement in my yard in just two weeks. By combining the yard service with my Turner Guard pest control I received a significant discount. All of the Turner technicians that have come to my house are very professional, courteous, and trained in their jobs.
Response from owner
October 13, 2017
Rosemary Brightandmorningstar
Excellent customer service. Both of my technicians are very professional and they both have great people skills. Cost is reasonable and worth every dollar. My yard is in good condition. I am also being serviced for ant beds and indoor spiders. No ant beds and no indoor spiders. Absolutely no complaints.
Response from owner
March 14, 2019
kerri conway
New to the state of Florida and signed on with Turner Pest Control. Very happy with the services and only wish I could remember the technicians name that performed first service inside and outside of our home. He was excellent, courteous and professional. Lawn already looks better since the 1st application 1 month ago! Will recommend to anyone needing this company’s service. Kerri Conway
Response from owner
February 18, 2019
Liz Adams
Our yard has never looked better. Technicians are very professional. After reading some of the negative reviews on Turner, I decided to beef up my review. We have been in our home for 25 years and have used several other pest control companies in Jacksonville before settling on Turner about 7 years ago. Turner is by far the best – regarding results, professional technicians, customer service, etc. Other companies constantly bothered us with phone calls to add additional services. Other companies sent out unqualified unfriendly technicians and used inferior products. Other companies pay no attention to requests and complaints. Turner is very concerned about customer satisfaction. No company is going to be perfect and I try not to judge a company on one bad employee. I am sure employee turnover is a problem for all pest control companies, but Turner does a good job keeping employees properly trained and responding to customer feedback. We have used 4 other pest control companies and are most satisfied with Turner. No company can completely eliminate weeds and bugs in Florida, but Turner does the best (by far) that we have found. Our lawn is beautiful. I will try to post a picture. Finally, keep in mind that normally only dissatisfied customers take to the internet to complain. There are MANY more satisfied Turner customers that unhappy ones. Happy customers don't normally bother to write reviews.
Response from owner
May 7, 2018
Kelly B
The customer service is incredible. They always let me know when they will be there for service and when they are completed for the day. The technicians are very knowledgeable and answer all of my questions. I am extremely satisfied with Turner and highly recommend them for anyone who is in need of pest, termite or lawn service.
Response from owner
March 7, 2018
Yolanda Rodriguez
I appreciate the attendant who took care of our lawn issues today. He was very knowledgeable of my issues and gave good advice on what I needed to do to prevent and assist in the treatment needed to rectify the problem. I notice the turn around my lawn has taken and compliments my lawn has gotten since we got on board with Turner Pest Control. One year and half with you guys I appreciate his commitment and my patience. Positive results do manifest.
Response from owner
April 10, 2017
Laura Weaver
I have switched to Turner Pest Control within the last year and have been very pleased. Our lawn looks so much healthier than before. Also, Pam, one of the technicians, has been great. She is always very helpful and informative. She goes above and beyond.
Response from owner
November 21, 2016
Tricia Taylor
I recently signed up for services including pest control and lawn care. Their customer service so far is excellent. I particularly like that they email a report immediately after performing a service so you always know what has been done and what you need to do. Everyone I have met or spoken to has been professional and super nice. I'm very pleased to have found this company.
Response from owner
January 10, 2017
John Yesis
I've had some issues with my lawn and shrubby. The Turner Pest Control quickly responded by sending out a Technician. The Technician, Mr. Howie (first name), responded and provided the most excellent care. He was quick to recognize the problems with the lawn and immediately began a treatment. Mr. Howie is very professional and truly cares about the homeowners’ concerns. He even stated he will keep an eye on the lawn while in the area. Now, that’s service! This is my third lawn company I’ve hired and I’m very satisfied with Turner Pest Control’s excellent service.
Response from owner
August 11, 2016
Michael Holden
Jordon was professional and thorough when treating our lawn. He is knowledgeable and taking steps to cure our issues as discussed with the company representative. He also went the extra steps to discuss the prescribed course of action with us. We feel his diligence will bring this lawn back to its potential.
Response from owner
June 27, 2016
Linda Gagnon
I thoroughly enjoy doing business with Turner Pest Control. Whenever I call, they are courteous and efficient and my issue is always attended to promptly. The technicians who come to my home are always willing to answer questions and to address the problem immediately. Overall, it is a great pleasure knowing I have them for all my lawn care needs.
Response from owner
June 14, 2016
Sheri Williams
We have had a great experience since we moved in our new home in September. We also just added lawn service from Turner pest. Any time we have a lawn or bug issues they come out to our house within a day or two. Everyone is very friendly and always helpful. Thank you for all you do .
Response from owner
June 6, 2016
Cody Jones
I was unhappy with the color and fullness of our yard about a year ago. I spoke with Turner to get their prices and was surprised by how cheap it was compared to other companies. I'm even happier to see that they've done such a good job with our yard. We've gotten multiple compliments on our grass as spring returned this year. The best part is the peace of mind to know that if any issue occurs, we just have to reach out and they'll handle it for us.
Response from owner
April 28, 2016
Chad Dodson
Very courteous and professional - Dennis Anderson came out and did a thorough inspection of my lawn and what I needed to have done to improve the overall lawn. He was punctual, professional and pleasant to deal with. I recommend Turner - they still make an effort to provide quality customer service and it's refreshing.
Response from owner
November 12, 2015
Bob Kapcio
Turner was recommended by a neighbor whose zoysia lawn is the best looking in the subdivision. Turner sent a supervisor and tech for my first lawn service - both super professionals and friendly. The tech came by again to check on the lawn 2 weeks later. My lawn looks better after one service. Pest control guy was very good as well. Took his time and did it right!
Response from owner
August 26, 2015