Topic
Termite Control & Protection
87.5% positiveAcross 999 reviews of Turner Pest Control in Jacksonville, FL, termite control & protection appears in 72 reviews (87.5% positive), from 2015-02-24 through 2026-03-06.
Key findings
Termite Control & Protection mentioned in 72 of 999 reviews (7.2%)
87.5% of Termite Control & Protection reviews are 4 or 5 stars
Average rating in Termite Control & Protection reviews: 4.6★
Aspects most discussed in these reviews
Professionalism & Conduct
89%64 mentionsTechnical Knowledge & Expertise
54%39 mentionsCommunication & Updates
49%35 mentionsCourtesy & Friendliness
44%32 mentionsProblem Resolution & Effectiveness
24%17 mentionsPunctuality & On-Time Service
21%15 mentions
Reviews mentioning termite control & protection
Adam Boselli
Scott was respectful, professional, and efficient! Grateful to have our house covered from termites by Turner!
Response from owner
February 25, 2026
Jonathan Ortiz
Michael was great and knowledgable during my annual termite inspection. Pleasant person to speak to, and provided me with a clear understanding of how termite bait stations work.
Response from owner
February 13, 2026
Sonia Fuentes
Cody came today for my termite bond and did a very thorough job. He explained what I should do to prevent the termites from coming into the house.
Response from owner
January 10, 2025
Alex Fuchs
Warning for new home owners: this company is not forthcoming about the product/service they are offering. I am paying $150/month for pest control and lawn service, as well as got the termidor done. It was not explained to me that the termite service covers only subterranean termites, and not dry wood termites. Josh did not explain this to me when he sold me the service. In addition, I was already billed for a service not provided, and had to call to get it corrected. Do yourself a favor and call Massey instead.
Response from owner
January 9, 2026
Brian Voorhees
Scott was great for our termite inspection and he was able to bundle out other services for pest, lawn care, and shrubs for a great price. He also set up service to trap an armadillo that has been praying our mulch beds recently!
Response from owner
January 8, 2026
Kelly Clark
I was very impressed with Melanie. First person to call and discuss my termite protection and make an appointment to come in the house. Very professional and helpful!
Response from owner
December 19, 2025
James Walawender
We had an excellent experience with Michael from Turner Pest Control during our annual termite inspection and bond renewal. He explained what he would be doing as soon as he arrived and took the time to answer all of our questions. When he finished, he also discussed additional services we might consider. He was informative without being pushy, which we truly appreciated and will keep in mind moving forward.
Response from owner
December 5, 2025
R C
Michael was very professional and knowledgeable. Providing a lot of information pertaining to termites, pest control and lawn care
Response from owner
December 5, 2025
Patricia Higgins-Watts
Today’s tech was the best in the 5 years I’ve had your service. Big thank you to the gentleman who serviced our home. I’ve asked before for the termite bait terminals to be lowered closer to the ground to be less of a trip hazard. First time my request was taken care of.
Response from owner
April 23, 2025
Melanie Allgood
Frederick was professional and friendly. He was efficient when working and I was very pleased with how he left things given he had to dig and drill holes for the termite protection
Response from owner
November 21, 2025
barochc
Annul termite inspection for bond today. Denver been coming for years. Always pleasant, punctual and proactive.
Response from owner
May 30, 2025
Jennifer Caruth
Deandre did a good and thorough job with our bug and termite inspection. Swept the eaves and around the house and sprinkled pest control insecticide.
Response from owner
November 3, 2025
Jon Abeles
We had a great experience with our technician Darren who administered our updated termite control system today. Highly professional and well trained, Darren informed us of his plan, and administered the system installation carefully and with great care to our house and surrounding bushes and trees. This was a 10/10 experience for sure. We feel safe for the next 10 years!!
Response from owner
October 31, 2025
Carrie Edell
Pam had been wonderful! We hired turner because of a bug problem and she was diligent in returning until the problem was eradicated. Bugs have been few and far between since and she promptly returns anytime I spot one (or think I do) with a smile. Scott did our annual termite inspection today. He was able to come earlier thank our appointment time, so he reached out to offer that option if it suited us. He was professional, courteous, and thorough.
Response from owner
January 23, 2017
Sondra Yuknavage
Aaron did a great job today, with our termite retreat and install of baits and interior pest control. He was very thorough and explained what he was doing.
Response from owner
September 17, 2025
Victor Walker
Donta at Turner Pest Control was professional, knowledgeable, and thorough with both the termite and general pest inspection. He explained everything clearly and provided excellent service. Highly recommend!
Response from owner
September 17, 2025
Clint Hickox
I find Turner Pest Control extremely efficient and reliable. They have complete control of termite, pest and yard maintenance and I could not be any happier with the service… well I guess I could if it were “free”. I would like to give a shout out to our tech Nate. He is extremely professional in his work and mannerism. Clint H.
Response from owner
September 15, 2025
James Priest
Melanie replaced a broken termite trap and did an outstanding job of cleaning up along the area just below the roofline. Work carried out in a professional manner.
Response from owner
September 15, 2025
Michelle Ortolani
Have used Turner Pest for years. They did the pretreatment for our home and our addition, as well as regular pest and termite services. If we see a problem like sugar ants or palmetto bug, we know we can call and they will schedule us quickly for an extra treatment - but that is very rare. Friendly staff and easy online payments accepted.
Response from owner
April 12, 2018
Joe S
Have always had great experiences with Turner over the years. Just had my termite bond renewal inspection with Scott. Super nice guy, on time, and thorough in ensuring we had nothing to worry about. 5/5!
Response from owner
August 8, 2025
M A
Michael was very professional, extremely nice and thorough. After he completed his inspection, I feel confident our house is well protected against termites. Thank you Michael!
Response from owner
July 31, 2025
Holly Lean
Nate C did a great job with our termite inspection. Very professional!
Response from owner
July 31, 2025
Rich Moss
Jake was amazing. He not only covered all of our concerns but also did our annual termite inspection. Give this man a raise!!!! Very professional very helpful. Thanks Jake
Response from owner
July 31, 2025
Dan Z
3 stars overall for pest control and termite bond. Intermittent visits for pest control and they never sweep the eves around the outside lights where bugs gather. As for today's visit for our annual termite inspection, it was great, Jim was excellent 👍. Professional and knowledgeable, didn't try to sell me more services or anything either which is a plus! He was on time and his inspection was thorough but completed quickly so it didn't tie up half my day.
Response from owner
July 23, 2025
Jeff Galante
Nate did an excellent job of relocating the termite bait trap. He was professional and very cordial.
Response from owner
July 18, 2025
Gustavo Gaeta
Spencer did a very good job. He cleaned the eaves, sprayed around the house, cleaned out a few wasps nests and more importantly, he checked all termite traps for activity. We are very pleased with his visit.
Response from owner
July 18, 2025
Joe Danihel
James was great to deal with during our annual termite inspection and bond renewal!
Response from owner
July 18, 2025
Jason C.
Mike came out for our Pest Control Services and was great. He spent a good amount of time removing all the cob webs, etc. from our house. He checked all the termite bins and sprayed thoughly outside and on our patio where we were most concerned. He even applied snake repellant before he left. He answered all my questions that day with a smile and was kind and professional!
Response from owner
July 18, 2025
Trey Bagnardi
Robert K. did an amazing job, helped me a lot with spotting a possible future issue with termites due to a drip line near my AC unit. I currently have a problem with Earwigs in and around the house and he gave me a very helpful insight. 5/5 stars guaranteed!
Response from owner
July 9, 2025
Julianna Gray
Zero stars if possible! Turner Pest Control has harassed me since my termite bond came up for renewal. Now since I have denied the email and phone calls they decided to send a tech out to walk around my house and do the termite inspection with no one home. I called the technician back and he quit what he was doing but he had already walked around to my back yard. Not only do I have a no trespassing sign and no soliciting sign but I also have a 70lb pit bull. What if my dog had been outside protecting his home like he is trained to? This is a serious liability. This has happened twice now!!! First guy was from the Baymeadows location and the second time the tech was from the fortune parkway location. The tech said when they do not have work the office scheduled them to do termite bond inspections with no notice to the homeowner. By the way this is a $300 service.
Response from owner
July 2, 2025
Brittany Fountain
Kristopher at Turner Pest Control showed up to our home for a termite bond appointment that we never scheduled. He rang the doorbell but I I was on a work call and couldn’t come to the door. Instead of leaving, he decided to let himself into my backyard to do an “inspection.” At this point, I thought someone was trying to break into my home. I was home alone, and all I saw was some random man walking around my home and letting himself into my backyard through the gate unannounced. I hid in my bedroom terrified. Not only did he interrupt me while working and scare the living daylights out of me, it also just felt like a very aggressive sales tactic to show up for a termite bond renewal that I never approved or scheduled to begin with.
Response from owner
June 30, 2025
Rachel Li
Excellent service and very helpful. Kameron show up and doing the termite inspection for us. Polite and explained all the details.
Response from owner
June 30, 2025
Steve Prince
Zachary was very friendly, professional and provided useful instruction to keep our house termite free
Response from owner
June 25, 2025
David Rogers
Michael was very professional and did a good job of explaining the terms our termite bond renewal.
Response from owner
June 25, 2025
Leslie Warner
Michael was doing annual termite bond renewal inspection (internal and external). He was very courteous and friendly and flexible!
Response from owner
June 17, 2025
Brent G
Mike did our termite inspection today. He met with my wife. Very thorough. Nice guy.
Response from owner
May 23, 2025
Jerome Hill
Kameron did an excellent job with our scheduled insect and termite control. Turner pest control always does a great job
Response from owner
May 21, 2025
Stephen Martin
Nate texted me upon his arrival to see if I had any concerns that needed to be addressed. During his work he adjusted 2 termite bait traps, one because it was just in the path of our lanai door. Nate is an excellent tech who cares about his job and does right by the customer. A real asset to Turner Pest
Response from owner
May 12, 2025
Patty Everett
Michael gave excellent service and was very friendly. He gave me great tips for termite protection and we discussed pest control.
Response from owner
May 7, 2025
April D
Very nice and professional. Aaron took the time to explain the process of termite sensor installation and was very knowledgeable about all kinds of critters. I highly recommend!
Response from owner
April 24, 2025
Lana D
We got into the 10 years contract/treatment for termites, and once a year, we have an inspection for a fee. We are glad we did it! They are very good keeping up with scheduling. They are always on time, and the inspection only takes about 15 minutes.
Response from owner
April 23, 2025
Bruce Schreiber
Turner Pest control arrived on time for the termite inspection and was very friendly. They went right to work and inspected both inside and outside the house. They provided their findings and proposed a new service they included multiples of their services. He also provided our bill which we paid at that time. He said he would email our receipt and the new plans' specifics.
Response from owner
February 24, 2025
Alexander Henseler iii
Paul Richardson was out today for a termite inspection. Excellent customer service and very nice gentleman. He was very considerate of our time and our home.
Response from owner
January 22, 2025
Deborah Pavelle
I used Turner pest control for my termite bond and have been very pleased. They’re very regular. They check the units that they have installed and they’ve come into my garage when necessary. Tray did a very good job today.
Response from owner
October 22, 2024
Beth Holt
I was under the impression that the house would be trenched on 3 sides with bait stations in the back around the pool deck for termites. I now have unsightly stations in the front of my house in the decorative garden area. My advice is to make sure you are aware of exactly what they are installing prior to installation. Installer was courteous and installation was quick. However, I feel like they should have vacuumed up their mess for $1,488.
Response from owner
December 7, 2022
Erick Vielman
Turner are THE pest control experts! Andre was very knowledgeable and did a meticulous job of making sure our home was not only protected of unwanted insects and pests but sealed our home to keep the bugs where they belong…outside! They also continue to do a stellar job keeping the termites out as well.
Response from owner
September 5, 2024
Bill Turner
We have been using Turner pest since we built our house and have never had a bug issue in 8 yrs. We started seeing some bugs recently due to all the rain and call them and they came right out to spray inside and outdoors. Good company. They also do our termite bond.
Response from owner
August 12, 2024
Alisha Adams
Eddie was so helpful, professional, and diligent when I needed advice on what steps to take before I had to tent my home for termites. He went out of his way to help me prep my home and make sure I understood how this all worked. I highly recommend this company!
Response from owner
August 5, 2024
Charme
Renewed my ten year termite bond/treatment. Cody did a great job and left me notes regarding his service and provided a detailed report via email the same day. Dennis, the inspector, also does a great job and helped me with the details of setting this service up. I highly recommend Turner Pest Control.
Response from owner
December 22, 2023
Mike Roberts
Extremely disappointed in the quality of service! Their technician came out to my store and drilled holes in my concrete sidewalk for termites. He left an absolute mess everywhere and we cannot get in touch with him to clean it up. Definitely do not use this company
Response from owner
June 12, 2023
April Day
I love the lawn service they provide! They treat to fertilize,weed and lawn pests. My neighbors loved my lawn so much, they called and hired them to do theirs! (I also use them for incects around house, spiders, wasps,etc. And since don't see any. They also hold a termite bond on my house.). Great company.
Response from owner
June 5, 2023
Elizabeth W
Allison came to do our yearly termite inspection, she also treated the outside of the house last wee. She is so professional and polite. Our overall relationship with Turner has always been top notch! 5+ years as happy customers!
Response from owner
July 13, 2021
Paula S. Lee
We just hired for Turner pest control, Termite Bond and lawn care services and i'd have to say I am very impressed.. We used one of their competitors (Nader) for years and I didn't know what I was missing. They are detailed and thorough on making sure you're home is ruly is protected from insects and rodents. Our Tech was informative and thorough. Was here for at least an hour. Can't wait to see how the lawn care team treats us.
Response from owner
April 27, 2023
Margaret Lucas
Had Turner Guard services done for our termite bond. Company was very easy to work with and knowledgeable. Very prompt on getting our service done and cost was reasonable. Our technician Austin was very easy to work with and took the time to answer any questions that I had. Would highly recommend this company.
Response from owner
February 21, 2023
Andrea
This company is becoming more and more unreliable. I use them because when I bought my house I had termite baits installed and signed up for a quarterly inspection /spray. They’re supposed to come quarterly and inspect my baits, spray around the outside of the home, and wipe away spider webs/nests etc. At first they were coming and doing a great job, as best as they could. If I wasn’t home they’d still go around back and do what they needed to do. As of late, they ring my doorbell and if I’m not home they do nothing. I notified the company and the lady I spoke to first was really nice and said she saw he did nothing and didn’t know why. So she rescheduled them to come out. We’ll come today, the man came out, rang my doorbell, I wasn’t home, he did nothing again. I know because I have a ring doorbell and cameras. So I contact the company once again of course frustrated because I pay a monthly fee. The lady Rachel I spoke to today was quite rude, spoke over me and was not sincere or apologetic at all. She kept saying I would get an inspection report to my email but she would notify a supervisor only after I asked. First off, I won’t get an inspection report because nothing was done, but ok. I’ll wait. Then she said he didn’t go around the back last time because of my gates. Well that was never an issue because and the gates are unlocked, had they of checked. Nobody said anything to me about that...I am at the point where I want to cancel and go with another company my neighbors use. Like where do you draw the line?
Response from owner
April 19, 2022
Jorge Hernandez
Turner termite protection is awesome. The coverage and protection is worth the price. Grateful that I haven’t had a termite problem but I am confident that Turner would handle the situation as required. Dennis Anderson the field inspector was very helpful in what to look for and provided a thorough inspection thank you!
Response from owner
February 28, 2022
Jack Armstrong
Jordan Gray was very professional and explained the various services and costs in great detail. We went with the complete termite and pest control programs he detailed and recommended. I will refer our neighbors to him for the same services we selected.
Response from owner
February 2, 2022
Sandy Greenwell
Outstanding friendly service by the gentleman who does the termite and other inspections at my home. Today I was cutting grass when the representative from Turner Pest Control arrived. After he completed his inspections, he actually used the blower to clean off my sidewalk and driveway. That is what I call outstanding customer service. Highly recommended!
Response from owner
September 27, 2021
Ann Gipalo
Turner Pest Control has been our termite bond and indoor/outdoor pest control service for 22 years and they are great. When we first moved in we had scorpions dropping from the ceiling vents and they came back until they were gone. Their service people are thorough and the office staff are very helpful. Highly recommend.
Response from owner
July 20, 2021
Stephanie Hammons
Terrible, Terrible!!!!!!!!!!!!! Charged over $800 up front. Day of service two different techs come out first tech didn't complete job and told me I needed to call turner to fix. Second tech couldn't get device to work and also told me to call turner. both techs left with out any resolution from turner. I called three times in one day to get nothing fixed. Now day 4 five calls in and no one has returned my call or fixed my issues. Services only half completed. There was damage to my walls that were not fixed. A huge cement smear on my driveway where they patched a hole drilled for termite control. Stay away, worst experience.
Response from owner
October 6, 2020
Karl Brown
I moved in into my new home a year ago and was advised that Turner was the company that my builder recommend for my termite bond. I contacted them and set up an appointment for someone to come out and explain their service. A person did and gave me a comprehensive explanation on what the tech would do on the first visit and thereafter.. A most knowledgeable, helpful and efficient tech named Chad Ream arriveda few weeks later. He madeus feel comfortable from the initial visit. Because of the reasons listed earlier I have not hesitated to referee Turner to my new neighbors and friends and suggest that they request Chad Ream as their service tech(he is awesome). I hope Turner knows what hat an excellent employee this guy really is. Thank you Turner and Chad
Response from owner
February 13, 2017
Connie Alvarez-Nagrampa
Josh Harris is an excellent representative of Turner Pest Control. I had my termite bond lapse and did not understand the importance of it. He took the time to educate me and make the process of re-establishing the bond a better experience by working with me on the pricing so my oversight would be less painful. He truly is a caring and professional individual that inspires trust and credibility with the customer. Thank you Josh for your great service!
Response from owner
May 3, 2019
Mike Wallace
We've had Turner Pest Control at 2 different houses during the 17 years that we've lived in Jacksonville. We've carried the termite bond, pest control, & yard service with them. Have been satisfied enough with their service to keep them all this time, if that tells you anything. However, the purpose of this review is to give recognition to one of their employees that came out this morning to do the 10-year Termidor HP application. Richard Gagnon was professional, polite, courteous, and really took the time to explain the process and answer all questions. I've never had a bad experience with a Turner employee and have been pleased with anyone that I've ever worked with. However, my positive experience with Richard compelled me to take a few minutes out of my day to write this review. He's an awesome young man and if these are the "next generation" employees of the company, Turner's in great hands!
Response from owner
April 15, 2019
Eileen Queirolo
The guy that came to service our house, Gerald, was amazing! Very straight forward and honest with everything we needed to get done. We had termites and he helped us with treating the affected areas and provided us with his number to ask questions when needed. He seriously puts our minds at ease. Thank you! Definitely recommending him to my friends and family.
Response from owner
April 24, 2018
James Brown
Nathan was very flexible when I asked him to reschedule a missed appointment. Turner pest control is a very professional company and well worth the investment. I'm getting my home ready to sell and it was nice to hear that the termite bond is transferable to the new owners
Response from owner
January 27, 2017
Michael Ouchi
The technician (Pamela Daughtry) that does our service is very diligent and helpful with any problems that we've had regarding termites and other pest around our home. She has on several occasions taken the time to explain and correct any problems/concerns that we had. Both my wife and I are extremely happy with the service Pam has provided us and appreciate everything she has done for our home. Turner Pest Control have a great asset in Pam and we look forward to having her protect our home from pests.
Response from owner
January 12, 2017
Sandi Baker
Our home builder in '99, not the greatest, used this company for the initial termite treatment and bond so I continued with them initially just to renew the bond every year. When our house was about 10 year old the initial treatment expired so I could chose any company to re-treat our home and get a new bond. I stayed with Turner because the same gentleman comes to our home every year to inspect for any signs of termites when our bond in renewed. He is wonderful with my curious and highly inquisitive sons. The one time I saw a few dead swarmers in my window sill they came out immediately and treated. Their prices are competitive and service is outstanding. The fact that over the 17 year period we've been in our home, we've had the same technician tells you they treat their employees right also. I highly recommend this company :-)!
Response from owner
August 3, 2016
Joanne Murdock
I have used Turner for the past 10 years. I found termites around my home and Turner offered the best package. I had to take a 10 year contract with them in order to get the great price they offered for the initial treatment. That was fine as I was going to need coverage anyway. Most of my annual visits have gone well with one very big exception. One of the inspectors told me I had water damage to my back door, not termites, and he would come back later to fix it for me. The cost - $125. I stupidly handed over the cash and to make a long story short, I never saw him again. I called Turner who said I had to call him, which I did many times. The company did not want to help and I have never received my money back. I had to find someone else to fix my back door frame. My visit this year did not show up at the appointed time. He was seemingly in a workshop and I was given a new time. He arrived 20 minutes early for that one. He was pleasant and thorough . I could not be told when my contract was up for renewal, how much another treatment would cost, and I was unable to make my payment because of busy lines. I am very unsure whether I will renew with Turner or not.
Response from owner
April 29, 2016
Ben Carpenter
Turner Pest said 11-1130 . At 2 minutes till 11 They arrived and I thought --if the work is like the promptness I'll be happy. Well ,they dug ,trenched ,drilled and opened things I didn't know I had. Greg Holmes is my kind of guy!! He was polite, competent and VERY thorough. My property remained in perfect condition through the process.
Response from owner
September 25, 2015
Erez Sternberg
I wanted to let you know that today we had our annual inspection for termites. Kailon Alexander came to the house to perform this inspection. First he called to update us that he was running late due to traffic and was extremely apologetic. Then my nanny, who was home with the kids, said that he was very professional and “an exceptionally nice individual.” I wanted to pass this along as I am in the customer service business and this is what I would want to hear about my employees. Good job!
Response from owner
September 21, 2015
Marty Trauger
We had our initial treatment yesterday - Patrick (Sheehan) was great! Very polite and helpful, he fully explained the process and answered all my questions without hesitation. It was brutally hot and Patrick doing the termite treatment had to drill every brick and a half and trench all the way around my 2600 square foot home - how brutal is that in August? He was great and he never stopped - Turner has a great employee in Patrick - without a doubt, the best decision we made was to choose Turner - only one problem - - we chose Turner to have this work done because we are selling our house and moving out of state - I wish I had known years ago about this great company. I would have cherished the relationship - - Wonder if they do road trips????? Thanks guys, appreciate you and your efforts!
Response from owner
August 20, 2015
Andrew Caroline
We have been a Turner customer for years and have always been satisfied! Ryan Dineen did the termite inspection this year. Like all of the Turner staff we have worked with, Ryan was professional and very friendly. He took the time to answer our questions and explained what he was doing as he proceeded. Also very important to us, the Turner Team is always punctual which we very much appreciate! Thank you for the great service!