Bernard Ruel
Very responsive to calls requesting need for unscheduled service due to weed control. This is important when on the every other month lawn care service contract. So far service and treatments have been satisfactory.
Response from owner
April 14, 2025
Other reviews
Jennifer Spitzbarth
David was knowledgeable and explained what the best course of action was. Appreciated his patience.
B C
I maintained the Turner service that was in place when I purchased my home approximately 6 years ago and at that time, I considered Turner to be a 5 star service. The servicing tech appeared to be knowledgeable and thorough, customer service was on point, and Turner offered discounts for multiple services, as well as a discount for paying the annual cost of service in full. Through the years, the servicing tech has changed numerous times and while some have been exceptional, others have not; the level of service appears to have declined. Turner no longer offers a discount for paying the annual service in full, and the cost of my service has recently been increased twice within a year. At one point we saw silverfish and although Turner "tried", their attempts to rid the pest were unsuccessful and I had to resort to other means of treatment. Coincidentally, Turner increased my cost of service afterward, even though they did not resolve the issue. It is also worth noting in my experience with Turner, they are more of a reactive service than a preventative one. Meaning aside from a quarterly appearance, they only treat your home when pest are present, rather than treating to prevent pest from being present in your home. Given the decline in service over the years and other factors to date, my current view of Turner is a 2'ish star service with potential for improvement. Should Turner improve during my patronage, I will update my review accordingly.
Amber Chilcoat
I always have a great experience with the customer service reps and the service technicians. We recently had some little black ants in our kitchen, and since the technician came out to treat, we haven’t seen them any more. They always do a great job and keep our home free of pests!
Kelly Jackson
Turner associate called and gave me alert he was on the way and I could get the pets situated. He cleaned and treated the areas and respects our home. Thank you!!