Bonnie Marshall
I have never been SO disappointed in a company as I am Turner. I didn't have much of a choice because my home builder hired them to do the Termite protection. So, after meeting initially with the Tech (Mike) - I also signed up for the lawn and bug treatment. (After this meeting I was told by my builder that they had already paid for the Termite protection for the first year... so I spent $650.00 as I was misled by the Tech! My lawn is now FULL of weeds and dead spots, they don't show up as promised or scheduled..... I have YET to see an "inside" guy to put down anything... I have sent email after email... even RESPONDED to an email because they can't "process my card" - and have STILL not gotten a reply. They are HORRIBLE and the WORST mistake I ever made was signing the contract they are now in BREACH OF.... EDITED to say that I got an email today cancelling my service - and telling me I owe them $315.00 for services they did NOT complete. They did a total of 2 lawn services...and destroyed my yard. Lawn service is $45.00 a month, and interior bug service $60.00 (which they NEVER did since I signed the contract on March 7th) - I will have to pay WAY more then that to FIX what they did!
Response from owner
May 31, 2023
Other reviews
Adam Bergman
DO NOT HIRE For nearly a year Turner has failed to bring our yard back to life and refused to patch dead areas. We had little to no compensation and decided to go with Massey who we had a much better experience with in previous years. Upon canceling our contract, the employee hung up and we were unable to obtain all information we requested, and did not do anything to save our business.
Rebecca Abbott
Always professional and do a great job. There are a few kinks with scheduling, ie saying they will book an appt on a specific date and time, then nobody showing. Sent an email following up and nobody responded. Eventually needed to call to book appt. Happened twice. So a bit frustrating, but everything else is great.
Shannon Cantrell
Jacob was knowledgeable and personable and explained what he was going to do and answered all my questions. Thank you Jacob for doing a great job at my house!
Mary Ann Salmons
We are always happy with Zachary’s service! He’s very kind and courteous!