Brian Mike

Jocko

Stephen did an excellent job with fertilizer service. He made sure to communicate what was being done and when to water as well as doing a cleanup of the paved areas of the property! A+!

Adam McBain

Melanie was fantastic and provided a thorough treatment as well as meticulous care of our exterior including hand brushing our porches to remove insect debris. I will specifically request Melanie going forward.

Jess

I have had an ongoing issue with Turner Pest Control and I want this documented clearly. Last year I was told I needed either a lump sum payment for my termite bond or a year of monthly treatments because of work done in my backyard. I did not have thousands to pay upfront, so I chose the year plan. That plan should have ended in September. In July I started emailing to confirm that my service would not auto renew and I wanted it canceled. I received almost no response. I asked multiple times for written confirmation and could not get a clear answer. They eventually emailed me saying they would refund my last month. I received that refund, but they continued billing me anyway. I sent emails both months asking why I was still getting invoices. I received no response until the most recent one where I was told a manager was trying to call me because they wanted to talk about downgrading my service. I have been extremely clear that I am canceling. I do not want to downgrade. I do not want sales calls. I want written confirmation. Instead they have ignored my cancellation requests, continued to bill me, and tried to get me on the phone to sell me something else. This is unacceptable. I am documenting here, in addition to my emails and the requests on their website, that I am canceling my service and that Turner Pest Control has made this process unnecessarily difficult.

Rebecca Young

Jacob was really professional ! He was very thorough and explained different things we might see. I appreciated his service.