Dexter Galang
Jessica visited us within hours to inspect our facility after calling, amazing response time. Upon extermination day, Tyler was super courteous and did a fantastic job: arrived early, was cool with waiting when we we're ready for him, and an all around Pro about answering my questions. Would totally recommend for the price, and thanks again Tyler for the follow-up appointment and repeat fantastic service.
Response from owner
April 6, 2023
Other reviews
TIMOTHY WEAVER
Zachary was very professional and thorough on performing required lawn care.
Chandra Jones
Bobby Jones is a thorough..knowledgeable and courteous technician. He is timely and explains what and why he does what he's doing to help keep my home safe from insects and Rodents. He has given me a great piece of mind knowing he's apart of my Florida fight!! The best!
Ashley Russell
Called three times with multiple voicemails to have someone come out and spray the yard with no return of phone call. Finally got through to someone and they were scheduled to come out on a Tuesday and didn’t show up until Wednesday. No notification of appointment change and no communication.
sarhada shilling
I had a horrible experience with this company. I hired them to provide pest control service for my Mom's house. I signed a contract, paid $120 for the initial service, and scheduled the first service for 8/22 at 11:00AM. I was told someone would meet me at 11:00AM on 8/22 because the initial treatment would be inside and outside of the home. I took a day off of work and drove from Orlando to Jacksonville to meet the technician for the first appointment. 11:15 comes around and no one had showed up yet. I contacted the company to follow up on my appointment. I was informed the appointment was moved to another day due to the technician calling out sick. NO ONE from the company contacted me to inform me of this BEFORE I drove 2 hours to meet them for the appointment. All anyone could offer me on the phone was an apology. There was no attempt to keep me as a customer. It was the worse display of customer service. Not only had I signed a year contract for them to treat my Mom's house, but I had also referred them to 2 family members because I liked the sales person I dealt with. I immediately canceled my contract and demanded a refund of my $120 initial service fee. What a waste of time. I will be hiring another pest control service and will not be dealing with this company again.