Editha Docot
Very poor customer service. We were scheduled for lawn service on 11/6 at 4 pm for lawn service and not one showed up. No one even bothered to contact us that a technician would not be coming. We waited and waited because we have dogs in our backyard that we need to put in the house when Turner comes. Then they rescheduled it between 8-12 pm on 11/8/19 and no technician showed up again. I did several follow ups with the office but nothing has been done. Just FYI, this has happened several times in the past and gave them chances but no improvement at all. Will cancel our service with them.
Response from owner
November 11, 2019
Other reviews
Peggy Berrier
Kyle Powers was great doing the original termite and pest control treatments. He was very professional and was willing to explain each and every step. I did receive an e-mail that someone was coming on Monday to do the outside bug service. We were not home so I am just assuming it was done. It would be nice if a card was left in the door after the outside service is complete. Otherwise there is no way to know the service was provided.
Gary Doss
I wasn’t home for the yard treatment last week or so but he called to ensure the fence was unlocked and no critters are out and about. Yesterday we just got home when the bug treatment was just starting. He was very professional. Very polite. Very courteous.
Mckenzee Figueroa
My Husband and I contacted Turner Pest Control end of Fall 2017. We had a minor weed problem that we were looking to get taken care of. Once we called Turner Pest Control they sent a Tech out to survey our Lawn and give us a quote and plan of action. The Tech at the time said we would start to notice a different by Feb. 2018. Now we are in the middle of April and our yard is horrendous and their are multiple different types of weed everywhere. Every time we call to complain they send a tech out to come look at it and discuss with us what they can do to get it under control. We called in March and the beginning of April. We are just fed up! We have paid for absolutely NOTHING. In the past two weeks, two different managers we suppose to come out to personally survey our Law and talk to us, but unsurprisingly no one has shown up. Turner Pest Control has been a complete waste of time and money. If i could give them 0 stars I would, 100% do not recommend them.
TIMOTHY WEAVER
Zachary was very professional and thorough on performing required lawn care.