Gilbert Harris
Service was very good, Donta was courteous and respectful of our property. He asked if we had any concerns and answered all of my questions.
Response from owner
November 11, 2025
Other reviews
Liz Adams
Our yard has never looked better. Technicians are very professional. After reading some of the negative reviews on Turner, I decided to beef up my review. We have been in our home for 25 years and have used several other pest control companies in Jacksonville before settling on Turner about 7 years ago. Turner is by far the best – regarding results, professional technicians, customer service, etc. Other companies constantly bothered us with phone calls to add additional services. Other companies sent out unqualified unfriendly technicians and used inferior products. Other companies pay no attention to requests and complaints. Turner is very concerned about customer satisfaction. No company is going to be perfect and I try not to judge a company on one bad employee. I am sure employee turnover is a problem for all pest control companies, but Turner does a good job keeping employees properly trained and responding to customer feedback. We have used 4 other pest control companies and are most satisfied with Turner. No company can completely eliminate weeds and bugs in Florida, but Turner does the best (by far) that we have found. Our lawn is beautiful. I will try to post a picture. Finally, keep in mind that normally only dissatisfied customers take to the internet to complain. There are MANY more satisfied Turner customers that unhappy ones. Happy customers don't normally bother to write reviews.
Robert Cushing
Aaron, the service technician, did a great job servicing our house...we just signed up with Turner based upon their reputation and MasterCraft recommendation and Aaron explained the process, the products, and what to expect on a new build over the next few months. Very pleased with the service and professionalism.
Brian Voorhees
Scott was great for our termite inspection and he was able to bundle out other services for pest, lawn care, and shrubs for a great price. He also set up service to trap an armadillo that has been praying our mulch beds recently!
Michael Treiber
Joe came out and provided great service. Explained the whole process and was thorough in his inspection. Great service tech.