Joyce McElvain
On 3/25/25 I paid Turner up front for an annual contract for my lawn maintenance after sodding my lawn with Zoysia grass. Turner came out and spot treated the front lawn for weeds resulting in several brown areas a couple days after treatment. I reported to the supervisor. I was assured it would not happen again. On 5/13/25 the technician came out and treated the back yard. Within a few days after treatment, I had many large brown dead looking areas. Prior to treatment my lawn was lush and green. I was told by Turner it was fungus. I had two other lawn professionals tell me that the brown/dead spots were not due to fungus, that they appeared to be caused by a chemical application and that there were no signs of fungus on my lawn. I canceled my contract with Turner and requested a full refund as the two treatments severely damaged my lawn. However, they did not refund full amount so basically, they charged me to kill my new zoysia sod. I would definitely not recommend this company for lawn care services for zoysia lawns.
Response from owner
July 8, 2025
Other reviews
David J
Nate showed the kind of customer service that is genuinely helpful, considerate and epitomizes what a good technician means to customers. The attention to detail is what prompted me to write this review. Thank you Nate and Turner Pest Control.
Laura B
Tech sprayed the front of my lawn with the wrong product, causing it to die. I reached out to customer service asking if the field manager could come assess my lawn, since the techs do not hold spray licenses to accurately evaluate the situation. Customer service put a note for them to call me, but they never did. I called again and the new customer service agent left a message for the field manager and the area manger (?) to call me within 48 hours. No one has called a week later. We have been customers of Turner's for over 5 years, so this is not the kind of service I would expect from them. Now I have to resort to leaving a bad review in hopes someone will actually call us.... obviously, we are now looking into other pest control companies.
Lee Woodruff
Turner pest control is great. We are always bug free and don’t have to worry about bugs in the house.
Carolyn Myers
David F was fantastic! He was thorough and provided suggestions and excellent service overall!