Laura B
Tech sprayed the front of my lawn with the wrong product, causing it to die. I reached out to customer service asking if the field manager could come assess my lawn, since the techs do not hold spray licenses to accurately evaluate the situation. Customer service put a note for them to call me, but they never did. I called again and the new customer service agent left a message for the field manager and the area manger (?) to call me within 48 hours. No one has called a week later. We have been customers of Turner's for over 5 years, so this is not the kind of service I would expect from them. Now I have to resort to leaving a bad review in hopes someone will actually call us.... obviously, we are now looking into other pest control companies.
Response from owner
September 16, 2025
Other reviews
Mckenzee Figueroa
My Husband and I contacted Turner Pest Control end of Fall 2017. We had a minor weed problem that we were looking to get taken care of. Once we called Turner Pest Control they sent a Tech out to survey our Lawn and give us a quote and plan of action. The Tech at the time said we would start to notice a different by Feb. 2018. Now we are in the middle of April and our yard is horrendous and their are multiple different types of weed everywhere. Every time we call to complain they send a tech out to come look at it and discuss with us what they can do to get it under control. We called in March and the beginning of April. We are just fed up! We have paid for absolutely NOTHING. In the past two weeks, two different managers we suppose to come out to personally survey our Law and talk to us, but unsurprisingly no one has shown up. Turner Pest Control has been a complete waste of time and money. If i could give them 0 stars I would, 100% do not recommend them.
Derek Newton
Mike was fantastic. Incredibly personable!
Rick F
Nate is the Man! He’s very courteous and professional and always does an outstanding job. I would highly recommend using his services.
Ashley Russell
Called three times with multiple voicemails to have someone come out and spray the yard with no return of phone call. Finally got through to someone and they were scheduled to come out on a Tuesday and didn’t show up until Wednesday. No notification of appointment change and no communication.