Kristopher Backlund
This is a very untrustworthy company. I paid for an entire year of service and found out on my final month when a technician installs termite boxes without telling me anything about it that I was supposed to have them for the entire year as part of the package I signed up for. When asking management and customer service why they are being installed now after paying for one year without having them I’m told that a technician is supposed to check them every 4 months and I should have had them. So I paid for something for an entire year that I never had and technicians were supposed to be checking something that was never installed yet they were signing off for service they had never actually completed. No one I spoke to within the company seems to see a problem with this. Well I see a company that has integrity issues and is untrustworthy. If you are looking for pest control pick a company that will take pride in what they do and will ensure that you are getting everything you are paying for.
Response from owner
August 11, 2023
Other reviews
Patty Everett
Michael gave excellent service and was very friendly. He gave me great tips for termite protection and we discussed pest control.
Trudi MacMillan
Donta did a great job on our monthly service. We had some weed and palm issues that weren’t part of his treatment plan so he offered to put in requests to the office to have someone come take care of those as well. He’s an asset to Turner Pest!
Benjamin Smith
We had a severe infestation of carpenter ants and I was unable to find the nest, so I decided to call in professionals. Turner was recommended to me so I thought I would try them. The two technicians, Aaron and Virgil, arrived promptly at noon of the same day I called. They were very cordial but also totally professional. Aaron described what they were going to do in a step by step process. They were very thorough and did find the nest, treatment was done, and our problem was eliminated. I was very impressed by Aaron's knowledge and expertise and seemed to truly enjoy his work. Great job guys!!
Kim Scott
We have a ghost ant prob. Josh explained everything he did and gave us some pointers of what not to do! Praying the ants get the message.