Maria Baker

Our meeting with Frank, a sales representative, was great. Our initial lawn and mosquito services were scheduled and chemicals were applied within a week. However, since our initial application in February, we have not received any sort of service. Our lawn service is supposed to be every other month and our mosquito service is supposed to be every month. Our account online indicates that there are appointments scheduled, but once that day passes, the date gets moved to the next month. While this is happening, our credit card keeps getting billed for service, even after I removed it from our account online. In addition, our next door neighbor also hired Turner for their lawn service and while the tech was applying chemicals, he had destroyed a piece of our shared fence and did not notify our neighbors nor us. Our security cameras captured the whole event. It has been rather difficult to get a hold of a manager to resolve these issues.

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