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Turner Pest Control

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Nageshwar Rohidas

April 25, 2021 · review of Turner Pest Control

Unfortunately I had a very bad experience with Turner Pest. They have been maintaining my lawn for more than 2 years and never did they mention any issues with compaction or grass intrusion. Recently they did a treatment for weed in my lawn, even after treatment the weed continued to grow. When I asked them to treat again, they mentioned that lawn has Compaction issues and we have to get aeration done at own expense. Regarding weed, it was mentioned we have grass intrusion and it has to be treated by our own expense. I was not sure, how the lawn had so many issues when they have been treating it for last 2 years and charging me around 44 dollars every month. If I'm supposed to get my lawn fixed by own expenses then what's the point of having turner Pest for lawn maintenance. When I called the person at turner regarding the same, they mentioned nothing can be done and owner has to bear the expenses. On requesting for cancellation, the person mentioned that I would be charged for 2 months, since it has been treated by turner on that day. After long discussion she checked with someone and confirmed that only one month expense has to be paid. Did the payment and got the service cancelled.

Response from owner

We're sorry to hear you had a bad experience with our services. As lawn compaction happens naturally over time and aeration is required every couple of years to keep lawns healthy this is a normal part of lawn maintenance. This service is not covered by our lawn programs, but should be something your gardener can provide. If we can be of service in the future we hope you will allow us the opportunity to do so.

May 4, 2021

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