Nicole Phillips
I loved Turner. Pest Control had them for almost four years And Theresa, my service provider is amazing. I’ve been on a monthly plan For all these years and switched over from the previous sellers which cost $150 just to transfer. Fire ants have been our biggest problem And unfortunately, regardless of how many times I have them come out it never works. I was bit up repeatedly and swollen, which is why I was paying for the surface In the first place, so I canceled and they went on to tell me that they already did a “service” that month which is 375 and I still owe it even though I had paid that month and the month after cancellation. I try to explain the situation and let them know. The service never worked I was told I could cancel at And I was on a normal monthly plan. They’re unwilling to work with a customer and regardless of the ridiculously $$$ treatment did it job or not to bad I still owe them. Based on the service provider, I always recommend her, though Customer service and results at Turner Pest Control absolutely not!
Response from owner
November 14, 2025
Other reviews
Ricky Derick
They have burned my bahia lawn not once but twice in one year. The first time they blamed me for not having an irrigation system. I will not let them burn it a third. The driveway photo was before they sprayed.
Scott Lay
Nate was very good. He answered my questions and treated the areas I had for concern dealing with spiders. Nate is an asset to the company.
David Herbin
Customer service is terrible!. They always seem to have difficulty finding my account, I made 2 appointments that were no shows. Spoke to the technician, said he never received the appointments from the office. For another appointment the tech. showed up at 2 pm, the appt. was for between 8 and 8 am. Tech said that was the info. he received form the office. Made another appt. for last week. Tech was a no show. Called the office was on hold for over 5 minutes. Hung up! The customer service is among the worst I have experienced. Management needs to train employees, find better employees or pay them more. The first contact a customer has with a company leaves a lasting impression. My impression is a very poorly run company.
David Knowles
He is so nice and knowledgeable. He did a great job! Thank you