Robert Creevy

So where to begin on this one. For the past 6 months I have asked for them to call before they come so I can let my dog out. No courtesy there and have been told each time I reach out that it is on file for the tech to call first. Moving on to the good stuff. So let me start this as I have 7 cameras around my property, last month Turner comes out, again no call but the tech shows up on 1 of 7 cameras and stated he serviced my whole property and sent the bill. Must not have seen the cameras. I call the company and tell them what had occurred, both call and false service. Had a manager reach back out the next day in which they were apologetic, did offer free service which was great. So 2 days later I get a ring at my door, mind no call first, it was the guy who was supposed to do the service the first time. No hello, no courtesy, straight out confronts me on my property with attitude. Needless to say I tell the guy to get off my property not just once but twice and do not get to have my yard serviced properly again. I call the company telling I don't need this, I pay for a service and courtesy, far from what I have received, again wai until the next day for a manager. Again explain the confrontation from their associate and no call. Told them it they were not in the middle of trying to do the right thing I would have fired them. Two asks I gave not too be fired and not have this review put online. Do not ever send that same tech to my house again or I'll have him charged with trespassing and call before you come. To finalize the story, a week later I get my doorbell rang. I'm serious, no call and same guy doing the service at my house with attitude on my property again. Called the company and no callback from a manager. Needless to say, absolutely horrible company. Gives empty promises and poor customer service. If you want to be walked on like a doormat on your own property feel free to hire them.

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