Matthew Sara

Helena Norden

This company has been servicing my lawn for several years. They have always done a good job until the spring of this year. The company that cuts the grass notice sod webworm infestation / lawn moths and I immediately called to report this issue as their technician didn't note anything about it during his visit. My lawn company said if it wasn't handled right away, it could spread and become a big issue and could potentially kill my whole yard. Due to Turners Pest Control bad customer service and non responsiveness, this turned into the worst infestation of web worm my lawn cut company has ever seen. I have called many times and first time I called I was told the manager was going to call me back which he never did. I called again and there was no notes on my account that I had called to request a manager to call me back. (This has happened at least twice where they have no records I called, or that somebody was going to call me back.) I was told somebody would go out and take a look. They didn't, and ended up postponing my regular treatment for 2 weeks. When they finally went out for a regular spray, the technician said nothing about the bugs on his report. I called again and finally the manager called me back and promised he would go out. When he finally did he said he found 1 worm and that they would treat for it the next week. I never got any reports that they actually did. After my research I understand that it has to be re-treated after 30 days to work, so now I have been calling since last week and have been told the manager has to authorize a spray as it's not a regular treatment. My lawn has now so many issues where the grass is destroyed and now I have gotten crab grass too. I also still have many moths from the web worms flying around. I'm in a HOA community so I'm just waiting for the letter saying I need to handle the lawn issues by replacing the grass. I have a large front yard and back yard so it would cost me a lot of money to replace the grass. Again, I'm waiting for a call back from the manager...

Jessica Torres

I appreciated Detron texting me that he had arrived. He texted me instructions on what to do after the lawn was sprayed which is always a good reminder. The report was also emailed to me, which I also appreciated. Nothing but good service from this company, always!

SD PWR

First of all, I apologize for the delay in getting this to you. My experience with Turner Pest Control and Chris (the young man that takes care of my account) is excellent. Chris is friendly and polite and always makes sure that he's addressing any concerns I might have. I'm extremely impressed with his professionalism. There's not one bad thing I could say about him or the company. I appreciate the fantastic service I get. We certainly chose the correct pest control company. Feel free to contact me if you have any questions. Thank you again, Sheri Wright

Kristle Lee

Nothing but positive things to say about this company. They are friendly, informative, and professional. The technician arrived on time and was very knowledgeable. The woman I spoke to from customer service was excellent as well. I contacted another pest control company before Turner and they didn't respond until after my home was treated by Turner. I would highly recommend they to anyone. Very affordable as well.