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Sohail Khan

September 6, 2016 · review of Turner Pest Control

I had an appointment for a technician to come out, do an inspection, and provide a quote. On the day of the appointment, the tech called me three different times saying he was running late and if it was still ok to come out. I indicated it would be fine. The technician never came out. After a week today, I got a blank copy of the inspection report in my email. If they can't come out to do the inspection and quote for a new customer, would I trust them to perform the service correctly if I became a customer? I wouldn't!

Response from owner

We sincerely apologize for this happening. I know our salesperson had to go to the hospital so I believe that is where the miscommunication came in. I see in the notes that our COO reached out to you saying if there is anything we can do to help reschedule to please let him know, I assure you this is not our way of doing business.

November 9, 2016

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