Stephanie Hammons
Terrible, Terrible!!!!!!!!!!!!! Charged over $800 up front. Day of service two different techs come out first tech didn't complete job and told me I needed to call turner to fix. Second tech couldn't get device to work and also told me to call turner. both techs left with out any resolution from turner. I called three times in one day to get nothing fixed. Now day 4 five calls in and no one has returned my call or fixed my issues. Services only half completed. There was damage to my walls that were not fixed. A huge cement smear on my driveway where they patched a hole drilled for termite control. Stay away, worst experience.
Response from owner
October 6, 2020
Other reviews
Cary Fourman
Do NOT work with Turner Pest Control. Their customer service is awful. They do not return phone calls or emails. I called and emailed seral times about about service or invoices. They will also increase your prices without informing your. If you are considering working with Turner Pest Control, RUN! If you work with Turner, please confirm they are billing your correctly.
Cinda Earle
Michael provided informative and professional inspection services. He also was respectful and had a positive demeanor throughout the inspection. He was an excellent representative for Turner.
Accurate Exteriors
Initially the salesman sold a good story and I gave a 5-star review on the initial visit, but as the service went on they never showed up for the second follow-up appointment I had to call and reschedule that. then they never showed up for that appointment had to call again and finally somebody came out. then a couple months later I called to schedule an appointment because we started seeing some Critters again and that person was a no-call no-show. I contacted the office to expressed my discontent with the service I had gotten over the past year and all the missed appointments and she told me she would forward it to the manager and that he would be giving me a call. I was not asking for any type of compensation I was just trying to make them aware of the service or lack thereof i was experiancing .she insisted that he will contact me because this is not how they like to operate and to no surprise I've never heard a word from him. all in all not a reliable company. if they were as good as the salesman made them out to be they would probably be one of the best, but unfortunately it's been a terrible experience overall. when my contract is up I will be seeking a different company to take care of my Pest Control
Redz324 W.
Thanks Megan S. You did great and thank you for the great communication. Now can you take care of our home forever?? 🙂