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john grayauskie

May 22, 2025 · review of Turner Pest Control

Shout out to Capreece who provided our insect and mosquito service today. He went out of his way to rearrange his schedule twice today so I could finish mowing my lawn before starting my service today. He was very courteous and personable. And did a great job treating both the house, shrubs and also inside the garage. Thanks!

Response from owner

Thank you, John, for your kind words and for recognizing Capreece's dedication and excellent service; we appreciate your support!

May 23, 2025

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Other reviews

June 16, 2025

Rebecca Curley

They treat our yard & house and today, Michael treated the yard w/fertilizer for color & root depth. We appreciate their professionalism and attention to detail!

November 24, 2025

Vicki Peterson

Joshua did a great job taking care of our pest control issues. Recommend!

January 1, 2025

Jill

Emailed to cancel my service November 18th. I was paying $75 a month for their service and a neighbor gave me the name of a company that charged half that amount. In an email, Turner employee told me that I had to schedule a visit to cancel contract, which I did. Two men showed up at my home and said in order to redo my contract, I had to pay $300 for another inspection. I told them they had done an inspection 2 week prior as part of the service I was already paying for. Then they said in order to cancel my contract, I had to pay $300. I asked them to leave my property and emailed Turner and told them to cancel my account. They keep charging my credit card even though I notified them in writing I cancelled their service Fortunately, my credit card company has refunded me. I do not recommend this company. They use intimidation and can't keep their story straight about how to terminate a contract.

August 21, 2020

J S

After being a Turner customer (both lawn and home) for many years, I had a wide spread problem with fungus that was negatively affecting my lawn. I tried to patiently deal with the supervisor and lawn technicians, but after 8 months of continuous poor service and consistently not following up those treatments to ensure resolution (all of which is documented in text communications from me to the Turner supervisor) I left. It’s a shame that they have lost their professional compass, because they were a good company at one time. I don’t know if the purchase of Turner by @Anticimex a couple of years ago was a contributing factor, but they sure have seemed to go downhill since then. It got so bad that I actually had a Turner lawn technician question who I was in my own backyard after he had just watched me walk out of my house. I resodded and replugged my St. Augustine grass and applied hundreds of pounds of top soil to achieve a great lawn. Unfortunately, because of their mismanagement of the fungus treatment and not treating for sod webworms (even after I reported seeing them) I now have bare and thinning areas throughout my lawn and the weeds are taking over. The final straw was when I called on a Friday and asked to speak with the Manager to discuss the problems. I never received any calls from them that Friday, not over the weekend, not on Monday and when I didn't hear anything on Tuesday I canceled all of my services. When I told the customer service representative that I was especially disappointed with their lawn treatment service, she said that she hears that a lot from customers. I cannot possibly recommend Turner Pest Control based upon my experiences over the past 8 months. Read their Yelp reviews for even more insight. Those reviews have continued trending downward. Finally, do yourself a favor and take your lawn pest control needs elsewhere.