M Resetar
We were very impressed with the service provided. Our specialist Kailon explained everything he did. He was professional and went above and beyond in his customer service approach. We definitely recommend them our family and friends. Great Job !
Response from owner
August 1, 2017
Other reviews
Marsha Bochenek
I'm always glad to see Kristopher treat our home. He does a really good job.
Joseph Santore
Turner has been our pest control company since 2012. Technicians have always been prompt, courteous and very competent. Highly recommend them to anyone looking for outstanding service.
Sohail Khan
I had an appointment for a technician to come out, do an inspection, and provide a quote. On the day of the appointment, the tech called me three different times saying he was running late and if it was still ok to come out. I indicated it would be fine. The technician never came out. After a week today, I got a blank copy of the inspection report in my email. If they can't come out to do the inspection and quote for a new customer, would I trust them to perform the service correctly if I became a customer? I wouldn't!
Kourtney Clark
I have used Turner Pest for nearly 3 years and in the last year have been terribly disappointed with their customer service. After noticing bugs in my house I looked back at when my last service was and it had been nearly 6 months. I currently pay for them to come out quarterly. I had an appointment set up, took off work, and then no one ever showed up. I called turner pest 4x with no response. Finally, I emailed customer service and received a response that the tech had a doctors appointment, again no one ever notified me. They told me that they could schedule me for another appointment 2 weeks later, which I told them this was unacceptable. They said that they would follow up. I never received a follow up, even after calling 3x. I even notified them that I wanted to cancel my service all together and STILL never received a response. They were very quick to call me when I had to cancel a lost credit card and my payment didn’t go through for the month.... I am not sure what is going on with their overall customer service department, but their management of their client base is completely unacceptable. I will be cancelling my pest & yard services with them if I am ever able to speak with a person....