Nar S
Service is always on time, complete, looking for and solving problems, friendly (Mr D, Mr Christian). Pricing is very fair. They tick all the boxes. And we have no bugs, pests.
Response from owner
March 31, 2025
Other reviews
Maria Baker
Our meeting with Frank, a sales representative, was great. Our initial lawn and mosquito services were scheduled and chemicals were applied within a week. However, since our initial application in February, we have not received any sort of service. Our lawn service is supposed to be every other month and our mosquito service is supposed to be every month. Our account online indicates that there are appointments scheduled, but once that day passes, the date gets moved to the next month. While this is happening, our credit card keeps getting billed for service, even after I removed it from our account online. In addition, our next door neighbor also hired Turner for their lawn service and while the tech was applying chemicals, he had destroyed a piece of our shared fence and did not notify our neighbors nor us. Our security cameras captured the whole event. It has been rather difficult to get a hold of a manager to resolve these issues.
John Gibson
Very personable and knowledgeable. Took time to explain the service provided and answered questions that I had.
Charles Walker
We have been very satisfied with Turner from the very first contact. Your team from the customer service people on the telephones to the field personnel have been professional and effective. I especially want to mention Mathew Pasquale who treated our home today. He says he is new to Turner. He was very energetic and thorough in todays treatment. I give him an atta-boy.
Monica McDaniels
Double charged me. Refused to issue refund, so I asked to apply overpay to my account and cancel immediately after credits had been used, which was 60+ days notice. I got a different company, as my yard was looking bad and we had pests in our home. Continued to send me bills, after I cancelled. I spent nearly 2 hours on the phone, and had proof of my cancellation, still refused to delete the fraudulent invoice for after my cancellation and SENT me to collections. Now I am disputing it with the collection agency and credit reporting agency, as my 835 credit score dropped into the 700s. I'm furious. Bad service. Dishonest. Run away