Paul Fennell

Nageshwar Rohidas

Unfortunately I had a very bad experience with Turner Pest. They have been maintaining my lawn for more than 2 years and never did they mention any issues with compaction or grass intrusion. Recently they did a treatment for weed in my lawn, even after treatment the weed continued to grow. When I asked them to treat again, they mentioned that lawn has Compaction issues and we have to get aeration done at own expense. Regarding weed, it was mentioned we have grass intrusion and it has to be treated by our own expense. I was not sure, how the lawn had so many issues when they have been treating it for last 2 years and charging me around 44 dollars every month. If I'm supposed to get my lawn fixed by own expenses then what's the point of having turner Pest for lawn maintenance. When I called the person at turner regarding the same, they mentioned nothing can be done and owner has to bear the expenses. On requesting for cancellation, the person mentioned that I would be charged for 2 months, since it has been treated by turner on that day. After long discussion she checked with someone and confirmed that only one month expense has to be paid. Did the payment and got the service cancelled.

Diane Thomas

Megan was extremely thorough! She was very professional and took care of all my needs :-) I would definitely love to have her come back!

Kathy Howell

Michael is everything we want in a lawn tech! He listened to our concerns, was knowledgeable, hard working, and thorough. All the Turner guys we’ve had at our home have been great!

Kourtney Clark

I have used Turner Pest for nearly 3 years and in the last year have been terribly disappointed with their customer service. After noticing bugs in my house I looked back at when my last service was and it had been nearly 6 months. I currently pay for them to come out quarterly. I had an appointment set up, took off work, and then no one ever showed up. I called turner pest 4x with no response. Finally, I emailed customer service and received a response that the tech had a doctors appointment, again no one ever notified me. They told me that they could schedule me for another appointment 2 weeks later, which I told them this was unacceptable. They said that they would follow up. I never received a follow up, even after calling 3x. I even notified them that I wanted to cancel my service all together and STILL never received a response. They were very quick to call me when I had to cancel a lost credit card and my payment didn’t go through for the month.... I am not sure what is going on with their overall customer service department, but their management of their client base is completely unacceptable. I will be cancelling my pest & yard services with them if I am ever able to speak with a person....