Tara Neff

Kristen Fremed

Professional and punctual thank you Turner Pest Control

Lora Watson

Very friendly and provided good information about today’s treatment and what we needed to do!!

J S

After being a Turner customer (both lawn and home) for many years, I had a wide spread problem with fungus that was negatively affecting my lawn. I tried to patiently deal with the supervisor and lawn technicians, but after 8 months of continuous poor service and consistently not following up those treatments to ensure resolution (all of which is documented in text communications from me to the Turner supervisor) I left. It’s a shame that they have lost their professional compass, because they were a good company at one time. I don’t know if the purchase of Turner by @Anticimex a couple of years ago was a contributing factor, but they sure have seemed to go downhill since then. It got so bad that I actually had a Turner lawn technician question who I was in my own backyard after he had just watched me walk out of my house. I resodded and replugged my St. Augustine grass and applied hundreds of pounds of top soil to achieve a great lawn. Unfortunately, because of their mismanagement of the fungus treatment and not treating for sod webworms (even after I reported seeing them) I now have bare and thinning areas throughout my lawn and the weeds are taking over. The final straw was when I called on a Friday and asked to speak with the Manager to discuss the problems. I never received any calls from them that Friday, not over the weekend, not on Monday and when I didn't hear anything on Tuesday I canceled all of my services. When I told the customer service representative that I was especially disappointed with their lawn treatment service, she said that she hears that a lot from customers. I cannot possibly recommend Turner Pest Control based upon my experiences over the past 8 months. Read their Yelp reviews for even more insight. Those reviews have continued trending downward. Finally, do yourself a favor and take your lawn pest control needs elsewhere.

Heidi Howell

We were a Brandon customer for over a year. The transition has not gone well for us. First, they take our favorite person off of our route and won't allow him to come do our service any longer. Then, they send a new person who sprayed my neighbor's yard, instead of ours. I emailed them over a week ago and still have not received a response on this issue. A technician called me Wednesday saying he was on his way to service the backyard and wanted to know if he could go through the house... no, because nobody was home because we didn't know he was coming and the company still hadn't responded to my email about them servicing the wrong house. I also informed him that the technician usually schedules an appointment in advance and comes inside to spray. He said he would have someone from customer service contact me and they still haven't.