R. Ponticello
Turner has always been reliable and professional . They are very accommodating if I request schedule changes. Pam is my technician and she is great. She always remembers the little things that I had requested since the first day that she started here . I highly recommend Turner Pest Control.
Response from owner
January 16, 2017
Other reviews
Susan Domagalski
Other than him knocking on my door to let me know he was going to be spraying. I’m not sure which service but I’ve had no issues with snakes or bugs
Jim Snyder
Confused, currently a Turner customer, buying a new (To me) home and called Turner for a quote on the termite bond. Clerk explained she had to set up a whole new account and not utilize my current one, I said ok but could someone call me back so I didn’t have to sit on phone. She didn’t answer but responded it will just take a minute, waited and she came back to give me appointment and scheduled it out 2 weeks, told her I didn’t want to wait that long for a price, she said ok and conversation ended. Don’t know the owner but if this is your marketing, good luck. Having said that at my current home the service delivery has been nothing but professional. Maybe they just have too much demand.
Michele Sahdala
Robert takes very good care of my home. He calls ahead to let me know he's coming and let's me know if he finds any issues. Most of all he's very professional and courteous when I'm speaking with him. Thank you Rob!!
B C
I maintained the Turner service that was in place when I purchased my home approximately 6 years ago and at that time, I considered Turner to be a 5 star service. The servicing tech appeared to be knowledgeable and thorough, customer service was on point, and Turner offered discounts for multiple services, as well as a discount for paying the annual cost of service in full. Through the years, the servicing tech has changed numerous times and while some have been exceptional, others have not; the level of service appears to have declined. Turner no longer offers a discount for paying the annual service in full, and the cost of my service has recently been increased twice within a year. At one point we saw silverfish and although Turner "tried", their attempts to rid the pest were unsuccessful and I had to resort to other means of treatment. Coincidentally, Turner increased my cost of service afterward, even though they did not resolve the issue. It is also worth noting in my experience with Turner, they are more of a reactive service than a preventative one. Meaning aside from a quarterly appearance, they only treat your home when pest are present, rather than treating to prevent pest from being present in your home. Given the decline in service over the years and other factors to date, my current view of Turner is a 2'ish star service with potential for improvement. Should Turner improve during my patronage, I will update my review accordingly.