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Turner Pest Control

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All reviews

999 verified reviews, 4.5★ average, sorted by most recent.

Showing 127 of 27 4-star reviews.

March 4, 2026

Dee Amin

Thought they were supposed to wipe down outside of house cobweb

Response from owner

Thank you for your feedback, Dee. We appreciate your input and will make sure to address this with our team for future services.

April 2, 2026

February 5, 2026

Cheryl

On time. Ready to answer my questions. Good service.

December 13, 2025

Bernard Ruel

Very responsive to calls requesting need for unscheduled service due to weed control. This is important when on the every other month lawn care service contract. So far service and treatments have been satisfactory.

Response from owner

Thank you, Bernard, for your feedback; we appreciate your recognition of our responsiveness and are glad to hear that our service and treatments have met your expectations.

April 14, 2025

December 5, 2025

Kelvin Terrell

Cameron was courteous and helpful. He went above what was needed and assisted me with notifying about a pest issue and weeds.

Response from owner

Thank you for your feedback! It's great to hear that Cameron provided you with such courteous and helpful service. We appreciate your recognition of his efforts in addressing your pest and weed concerns. Your satisfaction is important to us, and we value your insights.

December 10, 2025

November 12, 2025

Susan Domagalski

Other than him knocking on my door to let me know he was going to be spraying. I’m not sure which service but I’ve had no issues with snakes or bugs

Response from owner

Thank you for sharing your experience, Susan. It's great to hear that you've had no issues with snakes or bugs. We'll make sure to pass along your feedback about communication to our team. We appreciate your input and hope you continue to enjoy a pest-free environment!

November 12, 2025

November 6, 2025

Kim Scott

We have a ghost ant prob. Josh explained everything he did and gave us some pointers of what not to do! Praying the ants get the message.

Response from owner

Thank you for your feedback, Kim! We're glad to hear that Josh took the time to explain the process and provide helpful tips. We appreciate you trusting us to handle your ghost ant problem and wish you the best in getting things back to normal.

November 6, 2025

November 4, 2025

Wallace Holdstein

Technician seemed professional and thorough … although I didn’t follow him around while he did his inspection and treatments! Very courteous!

Response from owner

Thank you for your feedback! It's great to hear that you found our technician professional and courteous. We appreciate your trust in our services, and it's wonderful to know you felt confident in the inspection and treatments. Your satisfaction is important to us!

November 4, 2025

October 15, 2025

Maki Hohaia

Did a great job. Was thorough with his inspection of the exterior of the house

Response from owner

Thank you for your review! It's great to hear that the inspection of your home's exterior was thorough. We're pleased that you had a positive experience with our team. Your feedback is appreciated!

October 16, 2025

August 11, 2025

Gary Frank Thompson

I’m very happy with the service Detron (tech) gives us. He always calls or text to let us know he will be Servicing our lawn then follows up with a written report on the health and a gives us an explanation on his findings.

Response from owner

Thank you for your feedback! It’s wonderful to hear that you’re happy with the service provided by Detron. His proactive communication and detailed follow-ups are truly important to us. We appreciate you taking the time to share your experience!

August 11, 2025

July 30, 2025

Cinda Earle

Michael provided informative and professional inspection services. He also was respectful and had a positive demeanor throughout the inspection. He was an excellent representative for Turner.

Response from owner

Thank you for your feedback, Cinda! It's wonderful to hear that Michael made such a positive impression during your inspection. We appreciate your recognition of his professionalism and respectful approach. Your experience means a lot to us!

July 31, 2025

June 17, 2025

Bradley Morris

Deandre is always so very friendly and courteous. He quickly gets to work, and is very detailed. However, we would appreciate when wasp nests and mud daubers are knocked down, that they be swept up and disposed of in a trash receptacle.

Response from owner

Thank you for your feedback, Bradley! It’s wonderful to hear that Deandre has consistently provided you with friendly and detailed service. We appreciate your suggestion about the cleanup of wasp nests and mud daubers, and we’ll certainly take that into consideration. Your insights help us improve, so thank you for sharing!

June 17, 2025

June 16, 2025

Kim Jacomo

Zack arrived on time and completed his job in a timely manner. I mentioned an issue I was having and he said he would take care of it. Job well done!

Response from owner

Thank you for your feedback, Kim! It’s great to hear that Zack provided timely service and addressed your concerns effectively. We appreciate you taking the time to share your experience and recognize his efforts. Your satisfaction is important to us!

June 17, 2025

June 14, 2025

Chris Green

Can really complain about the service. I get what I pay for. They do a nice job. I just hope they remove previous suggestions from 8 years ago that I’ve corrected.

Response from owner

Thank you for your feedback, Chris. We're glad to hear you're satisfied with the service and appreciate your insights. Your input helps us improve!

June 17, 2025

June 11, 2025

Raghuram Venkatapuram

Specifically pointing out Kameron's work- he went above and beyond to perform pest control work around the house. Turner itself could be better.

Response from owner

Thank you for your feedback! It’s wonderful to hear that Kameron went above and beyond with the pest control work. We appreciate your insights regarding areas for improvement and will take them into consideration. Your experience is important to us.

June 13, 2025

April 24, 2025

Carol Thomas

I am hoping he did a great job as I wasn’t there. Also, the report stated that the gate was locked going into the yard, but the gate was not locked on the other side of the house. I am hoping he accessed the yard by the other gate!

Response from owner

Thank you, Carol, for your feedback; we appreciate your understanding and hope everything went smoothly with the access to the yard.

April 28, 2025

April 11, 2025

Joseph Strain

Your service was very professional but your billing system was not correct . I gave your textniction a credit card to use which he did and I signed it. But your company went into my account and double billed me. That is not what I wanted and your company was wrong. I would like for you to correct it and place the money back into my account immediate.

Response from owner

Thank you, Joseph, for your feedback on our service and for bringing the billing issue to our attention. Please give our office a call your earliest convivence so we can locate your account and resolve the issue.

April 11, 2025

January 2, 2025

Tunu Ricketts

Aaron was very professional and informative. Inflation has altered the pricing schedule which is a pain point however for the quality of service and competition needed, it was unavoidable.

Response from owner

Thank you, Tunu, for your feedback and for recognizing Aaron's professionalism; we appreciate your understanding regarding the pricing changes and are committed to maintaining our service quality.

January 6, 2025

October 4, 2024

Maria M

The new tech we’ve had the last few months has been great. Definitely seeing a turn around with the bugs on the ground and have been switched to a green product finally. To be honest the communication at the office level can be a bit challenging and there is a lot of red tape just trying to make changes to the plan as an already established customer. Also they should really call the customer and make sure appointment times work—because someone needs to be home to do the inside service if needed and to discuss the inspections, etc. if desired. They answer calls and do come out if you have issues. And they are always professional in the way they speak to customers. Working with the public can be challenging so I do commend them on that.

Response from owner

Inez, we appreciate your feedback! We're glad to hear about the positive impact of our new tech and green products. We'll work on improving communication and appointment scheduling for a better customer experience. Thank you for recognizing our professionalism!

October 7, 2024

June 20, 2024

Rebecca Abbott

Always professional and do a great job. There are a few kinks with scheduling, ie saying they will book an appt on a specific date and time, then nobody showing. Sent an email following up and nobody responded. Eventually needed to call to book appt. Happened twice. So a bit frustrating, but everything else is great.

Response from owner

Thank you for your feedback, Rebecca! We appreciate your kind words and are sorry for the scheduling hiccups you experienced. We'll work on improving our communication to ensure a smoother booking process in the future.

June 26, 2024

June 19, 2023

Roz Sterling-Appel

I had a bunch of spider cocoons all over the outdoors overhangs on my brand new townhome. Turner responded super quickly but 4 days later I will have to call them back

Response from owner

Thank you for taking the time to leave your review, Roz.

June 21, 2023

April 20, 2023

Barb Collins

More knowledge about property line. Jacob was good overall. I don’t think anyone communicated with him on exactly what had to be done. He did what he was told. Good job overall. Thanks, the Collins. Good follow up by management.

Response from owner

Hi Barb, thank you for taking the time to share your experience with us! We appreciate your business and your feedback very much.

April 21, 2023

January 30, 2017

Allison Deppe

The only reason that there aren't five stars in my review is because of some initial miscommunication about the treatment plan needed for my apartment, other wise the service and price was 10 out of 10! Rebecca was my technician, and she was knowledgeable, polite, helpful, and extremely efficient. I feel taken care of, thank you Turner!

Response from owner

Thank you for taking the time to provide your feedback. We apologize for the miscommunication on the treatment plan of your apartment. I spoke to the manager and he said he has reached out to you regarding this matter. At Turner Pest we are committed to providing unsurpassed quality and service and are happy to hear you had a great experience with Rebecca, we truly feel like our people make the difference.

January 31, 2017

September 28, 2016

Portia Jones

I been with Turner Pest Control for 6 months and I have been more than pleased with the professionalism from the Technicians I've encountered. Salesman Javier came to our home and definitely wasn't trying to rob us dry and sale us unnecessary products and services like other companies ( I wont mention any names). The technicians Raymond and Dave from the Orlando area will give you great customer service. I would give Turner Pest Control a 5 rating but, they have had some scheduling issues. But other than that I have been well pleased.

Response from owner

Thank you for taking the time to provide your feedback. At Turner Pest we are committed to providing unsurpassed quality and service and are happy to hear you had a great experience with us, we truly believe our people make the difference. We are sorry to hear you had scheduling issues and will do our best to prevent that in the future. Thank you for being a valued customer!

September 29, 2016

March 31, 2016

Kentry Jones

I'm just starting with Turner Pest but first impressions and actions have been very satisfactory; the initial visit was not a hard sale and the technician showed up on time. I really like the service report I received also, very informative; didn't get that from my previous provider.

Response from owner

Thank you for taking the time to provide your feedback. At Turner Pest we are committed to providing unsurpassed quality and service and are happy to hear we met your expectations. We truly believe our people make the difference! Thank you for being a valued customer.

March 31, 2016

November 13, 2015

Peggy Berrier

Kyle Powers was great doing the original termite and pest control treatments. He was very professional and was willing to explain each and every step. I did receive an e-mail that someone was coming on Monday to do the outside bug service. We were not home so I am just assuming it was done. It would be nice if a card was left in the door after the outside service is complete. Otherwise there is no way to know the service was provided.

Response from owner

Thank you for taking the time to provide your feedback. At Turner Pest we are committed to providing unsurpassed quality and service and are happy to hear you had a great experience with Kyle. We truly believe our people make the difference! You should have received an email notice with your inspection report right after your service. Please contact us if you did not.

November 17, 2015

September 18, 2015

Maleya Bacon

I have to say that my experience with Turner Pest Control was great. When you deal with any company, you want to know what you are getting. Craig came out and explained thoroughly what he came to do. He did an awesome job and the customer service was great.

Response from owner

Thank you for taking the time to provide your feedback. At Turner Pest we are committed to providing unsurpassed quality and service and are happy to hear you had a great experience with our team! We truly feel like our people make the difference.

September 21, 2015

June 23, 2015

Lulu

We have used Turner since late 2011. We have been pleased with the staff and the technicians that we speak to on the phone and those who come out to treat and inspect our home. They are pleasant and knowledgeable. Keep up the good work!