All reviews

James Walawender

We had an excellent experience with Michael from Turner Pest Control during our annual termite inspection and bond renewal. He explained what he would be doing as soon as he arrived and took the time to answer all of our questions. When he finished, he also discussed additional services we might consider. He was informative without being pushy, which we truly appreciated and will keep in mind moving forward.

Response from owner

Thank you for sharing your experience, James! It’s wonderful to hear that Michael provided such thorough and informative service during your termite inspection and bond renewal. We appreciate your positive feedback about his approach and are glad you found the information helpful. Your insights are valuable, and we hope you continue to find our services beneficial.

December 5, 2025

Nancy Spampinato

Turner has some really good technicians. Stephen listened to my concerns & answered my questions. He was nice & respectful of my property & pet. I have never had a problem that was not addressed. It is why I have been with Turner for years! Their people!

Response from owner

Thank you for your kind words, Nancy! It’s wonderful to hear that Stephen provided you with respectful and attentive service. We truly appreciate your loyalty over the years and are glad to know that your concerns are consistently addressed. Your satisfaction means a lot to us!

December 10, 2025

Kyle Vella

Spencer was great. He went above and beyond. He gathered all 10 tennis balls scattered around the back of the house and placed them neatly on an outdoor table. They are for our dog and Spencer moved them out of harms way for the pest chemicals applied around the border of our home.

Response from owner

Thank you for your wonderful feedback! It’s fantastic to hear that Spencer made such an impact during your service. Going the extra mile, like gathering those tennis balls, truly reflects our commitment to customer care. We appreciate your recognition of his efforts!

December 10, 2025

Xavier Pellicer

Robert K. serviced the perimeter of the house today. He was very kind and did a thorough job. I really appreciate his time and effort!

Response from owner

Thank you for your kind words! It’s wonderful to hear that Robert provided such thorough and considerate service. We truly appreciate your feedback!

December 5, 2025

Joseph Costello

Darren was very courteous and professional. He thanked me for having moved lava rocks and pavers away from house.

Response from owner

Thank you for your kind words, Joseph! It's wonderful to hear that Darren provided you with courteous and professional service. We appreciate your efforts in preparing your home, and we’re glad it made a positive impact. Your feedback means a lot to us!

December 10, 2025

Kelvin Terrell

Cameron was courteous and helpful. He went above what was needed and assisted me with notifying about a pest issue and weeds.

Response from owner

Thank you for your feedback! It's great to hear that Cameron provided you with such courteous and helpful service. We appreciate your recognition of his efforts in addressing your pest and weed concerns. Your satisfaction is important to us, and we value your insights.

December 10, 2025

Murray Westley

Once again, Great job by Zachary. He’s very efficient and always does an exceptional job of pest management! Turner Pest Control is the best!!

Response from owner

Hi Murray, thank you for taking the time to leave us a review! We appreciate your business.

August 24, 2021

Lisa Emamdie

Technician was on time and respectful of our home and property. She was very thorough with her work even working to get hard to reach areas. Very pleased with her work overall.

Response from owner

Thank you for your kind words, Lisa! We're delighted to hear that our technician provided thorough and respectful service in your home. It's great to know that she was able to address those hard-to-reach areas effectively. Your satisfaction means a lot to us!

December 10, 2025

Mara Lynn

Jonathan came to do my fertilizer service today. He explained it well and was polite and efficient.

Response from owner

Thank you for your wonderful review, Mara Lynn! We're so glad to hear that Jonathan provided you with clear explanations and efficient service during your fertilizer appointment. Your feedback is appreciated!

December 10, 2025

R C

Michael was very professional and knowledgeable. Providing a lot of information pertaining to termites, pest control and lawn care

Response from owner

Thank you for your wonderful review! It's great to hear that Michael made such a positive impression with his professionalism and expertise. We're glad you found the information he provided helpful. Your feedback is truly appreciated!

December 5, 2025

Steven Chow

Scott is always great! Professional, talented and so polite.

Response from owner

Thank you for your kind words, Steven! We're glad to hear that Scott made such a positive impression with his professionalism and talent. It’s always great to have a team member who truly cares about our customers. We appreciate your feedback!

December 10, 2025

Kirti Lal Chugh

Good work and good customer service on the recent visit

Response from owner

Thank you for your kind words! We're delighted to hear that you had a positive experience with our team and appreciated the customer service during your recent visit. Your feedback means a lot to us!

December 10, 2025

December 3, 2025

Elizabeth DeGrande

Turner Pest Control gave me a price of $3700 Bedbug Heat treatment and not to get rid of my headboard. They never followed through to check to make sure they were gone. When I call for more help they would not return unless I paid more. I will never recommend their services for anything. Pure 91% rubbing alcohol in a spray bottle works better.

Response from owner

Thank you for sharing your feedback. We’re sorry to hear this was your experience, and we appreciate you bringing it to our attention. Bed bug issues are uniquely stressful, and our goal is for customers to feel supported throughout the process. Your feedback about your service is important, and we will review this with our team to ensure improvements moving forward.

December 4, 2025

December 3, 2025

Juenic Odems

Donta always does great work. He provides excellent customer service and goes above and beyond. $4 bonus is not enough bonus for the quality of service he provides for Turner Pest Control. He is actually the only reason we are still with your company.

Response from owner

Thank you for your wonderful feedback! It's fantastic to hear that Donta consistently delivers great service and goes above and beyond for you. We truly appreciate your loyalty and your kind words about our team. Your satisfaction is what drives us!

December 10, 2025

December 3, 2025

Eva Piwowarska

David with Turner Pest Control is always very polite, informative and proficient.

Response from owner

Thank you for your kind words about David! It's wonderful to hear that you found him polite and informative. We take pride in our team's professionalism, and your feedback is greatly appreciated.

December 10, 2025

December 2, 2025

Lanna Roach

Darren is considerate and competent. He noticed something at my home that no one else had in the 11 years we’ve owned it. He gave great recommendations and also took my pets into consideration.

Response from owner

Thank you for your kind words, Lanna! We're so glad to hear about your positive experience with Darren. It's impressive that he was able to identify something new in your home and provide thoughtful recommendations while keeping your pets in mind. We appreciate your feedback!

December 10, 2025

December 2, 2025

Angie Vienrich

Jacob was very professional He talked about what he was going to do And was very nice and respectful. Thank you

Response from owner

Thank you for your kind words! We're delighted to hear that Jacob provided you with professional and respectful service, clearly explaining the process. Your feedback means a lot to us!

December 10, 2025

December 2, 2025

Jean Rivera

Stephen J did a great job and recognized the fungal issue.

Response from owner

Thank you for your feedback! It's wonderful to hear that Stephen did a great job addressing the fungal issue. We appreciate your support and are glad you had a positive experience with us!

December 5, 2025

Rajesh Sood

We have service with them for many years, the tech over sprayed last time some areas and burnt the grass, in spite of many phone calls and reminders no one fixed it, the so called inspector came and agreed with us, we are senior citizens and I think they take advantage of people, DONT HIRE THEM! , when in need they they will dump you, we got it fixed for only $200. Shame on Turner, totally disgusted. No one contacted us, don’t waste money on them, they will cheat you .

Response from owner

Thank you for sharing your feedback. We understand your concerns regarding the recent service experience and the follow-up communication. Your comments have been documented and escalated to our management team for further review. A member of our leadership team will be reaching out to discuss this matter directly and ensure it receives appropriate attention.

October 7, 2025

Jordan Carrick

Donta was awesome! He arrived and explained what he would be doing and offered additional services. Very professional and polite. Thanks Donta

Response from owner

Thank you for your wonderful feedback, Jordan! We're glad to hear that Donta provided such excellent service and took the time to explain everything to you. Professionalism and politeness are important to us, and it’s great to know he met your expectations. We appreciate your support!

December 5, 2025

Dean Balbierer

I have no idea if Megan serviced my property today (12/1/25). There was no yard sign left. Additionally I've not received an email indicating and detailing what service was performed and if anything was found.

Response from owner

Thank you for your feedback, Dean. We're sorry to hear about the lack of communication regarding your service. It's important to us that you receive clear updates, and we'll make sure to address this issue with our team. Your experience is valuable, and we appreciate you bringing it to our attention.

December 4, 2025

Patricia Higgins-Watts

Today’s tech was the best in the 5 years I’ve had your service. Big thank you to the gentleman who serviced our home. I’ve asked before for the termite bait terminals to be lowered closer to the ground to be less of a trip hazard. First time my request was taken care of.

Response from owner

Thank you, Patricia, for your kind words and feedback; we're glad our technician could address your request and enhance your experience with us.

April 23, 2025

Michelle Gallagher

Melanie did a great job today. Before she started she explained what she was going to be doing. Also told me to wait an hour before taking my pups out

Response from owner

Thank you for your kind words, Michelle! We appreciate your feedback.

August 1, 2023

November 25, 2025

Melissa Thompson

Jacob went above and beyond with his service, even helping me with a couple things since I have a broken arm.

Response from owner

Thank you for your wonderful review, Melissa! It’s fantastic to hear that Jacob provided exceptional service and went the extra mile to assist you. We truly appreciate your feedback and are glad that you had a positive experience with us.

December 1, 2025

November 24, 2025

Vicki Peterson

Joshua did a great job taking care of our pest control issues. Recommend!

Response from owner

Thank you for the fantastic review, Vicki! We're glad to hear that Joshua provided excellent service and effectively addressed your pest control issues. Your recommendation means a lot to us!

November 25, 2025

November 22, 2025

Vicky Stephens

Excellent service. Treated a fungus on the lawn and on the bushes. Prepared the lawn and bushes for the winter. Gave Clear instructions to what he was treating and for me not water the lawn for 7 days.

Response from owner

Thank you for the fantastic feedback, Vicky! We're delighted to hear that you had a great experience with our service. It's wonderful to know that our team provided clear instructions while treating your lawn and bushes. Your satisfaction is important to us, and we appreciate your support!

December 1, 2025

November 21, 2025

Melanie Allgood

Frederick was professional and friendly. He was efficient when working and I was very pleased with how he left things given he had to dig and drill holes for the termite protection

Response from owner

Thank you for your wonderful feedback, Melanie! It’s great to hear that Frederick provided you with professional and friendly service while efficiently handling the termite protection. We appreciate your recognition of his hard work and attention to detail. Your satisfaction means a lot to us!

November 21, 2025

Catherine Castle

Provided effective weed control as we get ready for winter months.

Response from owner

Thank you for the fantastic feedback, Catherine! We're pleased to hear that our weed control service met your needs as you prepare for winter. If you have any further questions or need assistance, feel free to reach out!

November 21, 2025

Joe Parola

On time, very friendly and customer focused.

Response from owner

Thank you for your kind words, Joe! We're delighted to hear that you appreciated our punctuality and the friendly service. Your satisfaction is important to us, and we strive to maintain a customer-focused approach. We appreciate your feedback!

November 26, 2025

November 20, 2025

Christopher Rice

Jacob H was very knowledgeable and courteous. Explained all that he was doing, and completed the job with minimal interruption. He was also very dog friendly, which was a plus, as we gave two. Thank you Jacob!

Response from owner

Thank you for your kind words, Christopher! We're delighted to hear that Jacob provided knowledgeable and courteous service while being mindful of your pets. It's always a pleasure to accommodate our furry friends. Your feedback is appreciated!

November 20, 2025

November 19, 2025

Cari G

Excellent Service from Josh. He was professional and friendly and very helpful. Thanks for the great service.

Response from owner

Thank you for your wonderful feedback! We’re so glad to hear that Josh provided you with professional and friendly service. Your appreciation means a lot to us.

November 20, 2025

November 19, 2025

Kweku D

Overall great service. Very professional and did a great job. Thank you.

Response from owner

Thank you for your wonderful feedback! We're delighted to hear that you found our service professional and effective. It’s always our goal to provide top-notch service, and we appreciate your kind words.

November 19, 2025

K A

Be careful using this company as they will nickel and dime you with extra fees and hidden fees. Furthermore any service you choose is a bandaid only and this is how they get away with continuing to charge when they never actually solve the problem. Horrible company as they do not care about their customers and it shows anytime a technician comes out or you try to call into the office. They are rude and disrespectful and don’t care what you have to say.

Response from owner

Thank you for sharing your feedback. We’re sorry to hear about your experience, and this isn’t the level of service we want anyone to have. We’d like to look into your account to better understand what happened and help resolve it. When you have a moment, please email your service address or account information to vwoods@turnerpest.com, and we’ll review this with our team right away.

November 20, 2025

Paul Sinofsky

Chris did a great job, he really care about me and his quality of work, his bonus should be much better than $4

Response from owner

Thank you for the fantastic review! It’s wonderful to hear that Chris provided you with such attentive service and high-quality work. Your feedback about his performance is appreciated, and we’ll certainly take it into account. We value customers like you!

November 20, 2025

Jonathan Calhoun

Excellent work. Informed me of an issue with my grass that i would not have known existed without his advice.

Response from owner

Thank you for your wonderful feedback, Jonathan! We're glad to hear that our team was able to provide you with valuable insights regarding your grass. It's great to know that the service made a difference for you. Your satisfaction is important to us!

November 20, 2025

J Tucker

Very professional and thorough with his work.

Response from owner

Thank you for your kind words, J Tucker! We're delighted to hear that you found our service professional and thorough. It's our goal to provide quality assistance, and your feedback is much appreciated.

November 20, 2025

November 17, 2025

Jess

I have had an ongoing issue with Turner Pest Control and I want this documented clearly. Last year I was told I needed either a lump sum payment for my termite bond or a year of monthly treatments because of work done in my backyard. I did not have thousands to pay upfront, so I chose the year plan. That plan should have ended in September. In July I started emailing to confirm that my service would not auto renew and I wanted it canceled. I received almost no response. I asked multiple times for written confirmation and could not get a clear answer. They eventually emailed me saying they would refund my last month. I received that refund, but they continued billing me anyway. I sent emails both months asking why I was still getting invoices. I received no response until the most recent one where I was told a manager was trying to call me because they wanted to talk about downgrading my service. I have been extremely clear that I am canceling. I do not want to downgrade. I do not want sales calls. I want written confirmation. Instead they have ignored my cancellation requests, continued to bill me, and tried to get me on the phone to sell me something else. This is unacceptable. I am documenting here, in addition to my emails and the requests on their website, that I am canceling my service and that Turner Pest Control has made this process unnecessarily difficult.

Response from owner

Jess, Thank you for sharing your experience. We regret to hear about the difficulties you’ve encountered and want to ensure your account is reviewed promptly. Please email your account information to vwoods@turnerpest.com so we can investigate this further and confirm that your cancellation request has been processed correctly. We appreciate you bringing this to our attention and the opportunity to address your concerns.

November 17, 2025

Rob

She did a fine job; quick & efficient.

Response from owner

Thank you for your fantastic feedback, Rob! We're delighted to hear that our team member provided quick and efficient service. Your satisfaction means a lot to us!

November 20, 2025

November 15, 2025

Joe Lubrant

Well I repeat again for November 2025 services. Once again Kameron did an excellent job including a call ahead - well communicated with us pre and post the service. A++. A professional.

Response from owner

Hi Joe, thank you for taking the time to rate your experience with us! We appreciate your business.

March 7, 2022

November 14, 2025

Ariana Ferrara

Nate arrived at the scheduled time I perform my service. He notified us of his arrival. He took care in applying treatment to surfaces. I was pleased to see he carefully brushed around eaves/windows and took the time to spray corners and other areas. I appreciate his professionalism, attention to detail.

Response from owner

Thank you for your wonderful feedback, Ariana! It's great to hear that Nate provided you with such attentive service and professionalism. We take pride in our team's attention to detail, and it's fantastic to know it made a positive impact on your experience. Your satisfaction is important to us!

November 14, 2025

ImOK UrOK

Professional and courteous service technician - he took the time to listen and address concerns and issues.

Response from owner

Thank you for your wonderful feedback, Shailesh! It’s great to hear that our technician provided you with professional and courteous service, taking the time to listen to your concerns. We appreciate your kind words and are glad we could assist you effectively.

November 14, 2025

Danielle Pond

Deandre did a great job - quick and efficient! Thank you!

Response from owner

Thank you for your kind words, Danielle! We're delighted to hear that Deandre provided quick and efficient service. Your satisfaction means a lot to us!

November 14, 2025

Nicole Phillips

I loved Turner. Pest Control had them for almost four years And Theresa, my service provider is amazing. I’ve been on a monthly plan For all these years and switched over from the previous sellers which cost $150 just to transfer. Fire ants have been our biggest problem And unfortunately, regardless of how many times I have them come out it never works. I was bit up repeatedly and swollen, which is why I was paying for the surface In the first place, so I canceled and they went on to tell me that they already did a “service” that month which is 375 and I still owe it even though I had paid that month and the month after cancellation. I try to explain the situation and let them know. The service never worked I was told I could cancel at And I was on a normal monthly plan. They’re unwilling to work with a customer and regardless of the ridiculously $$$ treatment did it job or not to bad I still owe them. Based on the service provider, I always recommend her, though Customer service and results at Turner Pest Control absolutely not!

Response from owner

NIcole, thank you for sharing your feedback. We’d like to take a closer look at your account and service history better to understand your experience with the fire ant treatments. Please email vwoods@turnerpest.com with your account information so our team can review the details and discuss next steps.

November 14, 2025

Matthew Sara

Our tech Melanie is friendly and professional, and most of all very thorough with her work. Thank you!

Response from owner

Thank you for your kind words, Matthew! It’s wonderful to hear that Melanie provided you with friendly and professional service while being thorough in her work. We appreciate your feedback!

November 14, 2025

Carolina Newcomb

Called to let us know he had arrived. Very courteous and did a good job. Detron is friendly and detail oriented. Great customer service.

Response from owner

Thank you for recognizing our courteous service and the good job done!

July 10, 2024